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Extended Stay America - Union City - Dyer St.

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Extended Stay America - Union City - Dyer St.
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Reviewed 13 December 2016

I was assigned to this hotel by price-line.My family was running late and tried to check in at 11:55 pm. The lobby had marijuana smell all over. I was trying to ask some questions to the guy assigned to check in guests and after 30 seconds he said "Take it or leave it", was puzzled as this is the worst...

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Helpful?
Thank Juline S
Hayward, California
Reviewed 24 November 2016

My family and I stayed here for about 2 months. It's a great area, close too highway 880. Tons of shops and restaurants nearby. The room was average, nothing special. Housekeeping came in once a week to clean, however their schedule was never set, so you would have to go to reception and confirm when the housekeepers would come in....

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Thank CaliforniaNauzheen
Reviewed 8 October 2016 via mobile

I am only here for four days. You have to pick up general accessories at the front desk that are usually already in the rooms? The kitchenette has nothing provided for your convenience to use. You must ask at front desk.? Housekeeping is not as efficient or as regular as other hotels I've been in this month. The location is...

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Thank lady16nomad
Sacramento, California
Reviewed 1 October 2016 via mobile

I searched Priceline for a great deal for accommodation for an overnight San Francisco trip. The location is 45mintues outside the area, but it's location is loaded with things to do, eat and see. The location is in a strip mall with a movie theater, restaurants, coffee, and grocery shopping.all with in walking distance. The service was awesome, from check...

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Helpful?
Thank Tamell W
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

It is so rewarding to read that you had an excellent stay at our hotel. I'm thrilled to know you valued the area around our hotel that has much to do for guests. Also your positive comments about the customer service provided by our staff is much appreciated. Thank you again for sharing your experience with us. We would love...

Union City, New Jersey
Reviewed 18 September 2016

The rooms were comfortable and cozy. The wi-fi was free and had a decent speed, which is good for day to day activities. The staff was helpful specially the manager of the hotel (Praveen), he was very attentive and was always there to help. Also the complementary breakfast in the morning is a good start for the day.

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Helpful?
Thank r00m327
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for sharing your experience. I am glad you enjoyed the quality of your stay and found our hotel to your liking. It is great to know you favored the WiFi, the customer service, and the grab-and-go breakfast. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Union City, California
Reviewed 3 September 2016

I have been live this hotel for long time during last two years. Stuffs are always passionate, laughing face, carefulness and kindness. Room always keep cleaning status. Kitchen and furniture are arranged to be very convenient and efficient. Wifi is freely and good quality. Backyard is a nice swimming pool and have a very good sun light. This hotel locates...

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Helpful?
Thank sanghaiyu
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Your feedback is important. I am pleased to read you consistently received excellent cleaning, great amenities, and are able to take advantage of our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

San Juan, Puerto Rico
Reviewed 23 August 2016 via mobile

Although the room was comfortable, there were little cockroaches that appeared every day. It seems that they are missing a pest control in the hotel. They moved me to a second room, but then I found dead cockroaches in it. I would never stay in that place again.

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Thank Jaiza V
Round Rock, Texas
Reviewed 16 August 2016

Roaches were in the room and management knew about the room being roach infested. Leaking water faucet on tub. We found toenail clipping under bed. The bed linen is only changed out in the rooms once per week even if guest sleep on the sheets prior to other guest sleeping in the same room. The customer service was horrible and...

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Thank dixiefran
Elwood, Nebraska
Reviewed 4 August 2016 via mobile

Right next to a nice small mall. Nice area. That's the two stars. Hallways reeked of smoke even though we requested a nonsmoking room. Front desk staff a little abrupt. Is an extended stay room so more like a suite but has two small desks with chairs and one other small lounge chair. 😣

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Thank Charlwy52
HUNTINGTON BEACH
Reviewed 21 July 2016

My wife and I stayed at this hotel twice before and we enjoyed it, especially the first time. That's the only reason we stayed this time during the 4th of July weekend. This hotel was almost an hour from where I needed to be the morning of July 4th and we still picked this hotel because my wife is pregnant....

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Helpful?
Thank TERRENCE K
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Your review for our hotel was recently brought to my attention. The condition of the room you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have coached my team to ensure your experience is not repeated. Thank you very much for providing us with your feedback. If you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - Union City - Dyer St.

Address: 31950 Dyer St., Union City, CA 94587
Region: United States > California > Union City
Price Range: $149 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Union City - Dyer St. 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Extended Stay Union City
Union City Extended Stay
Extended Stay America - Union City - Dyer St.
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Union City - Dyer St. staff and other travellers.
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Questions? Get answers from Extended Stay America - Union City - Dyer St. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the higher floor level is inundated with smoke smell”
 of 5 bubbles dixiefran, 16 Aug 2016 | Read review
“Very good accessibility in bay area of CA”
 of 5 bubbles 455sujank, 16 Jul 2016 | Read review
“Go elsewhere!”
 of 5 bubbles FlCaliGirl, 27 Jun 2016 | Read review
“Avoid room 413 at all cost....”
 of 5 bubbles O8006ZVpaolor, 15 Oct 2015 | Read review
“First Floor / top level is best / quiet and have more sun light”
 of 5 bubbles 217ms, 21 Sep 2015 | Read review
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