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Holiday Inn Express Union City/San Jose

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Holiday Inn Express Union City\/San Jose
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Union City/San Jose
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Showing 86: English reviews
Reviewed 12 November 2015

This is a clean place to stay. The staff is helpful and friendly. The room is average and clean. It's close to shopping area and restaurants. It's easy access to the free way. Wi Ginincluded and free breakfast

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Helpful?
Thank Gntl
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Gntl, Thank you for taking your time to write a review about your stay. We take pride in our staff and we're glad you were satisfied with your stay. We hope to see you again soon! Holiday Inn Express-Union City

Telluride, Colorado
Reviewed 9 November 2015

My business meeting was in Hayward, Cali, but somehow Union City populated when I was searching for accommodations. Thank you travel app used by my company! I had a choice between this Holiday Inn Express and the Hampton Inn located directly beside it. I selected Holiday Inn Express for the pool, spa and free breakfast. What a fabulous decision it...

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Helpful?
Thank Secretariat1973
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Secretariat1973, We truly appreciate you taking your time to share your experiences about our property. We're glad to hear that everything was more than satisfactory and we definitely look forward to seeing you again soon! Holiday Inn Express-Union City

Parlin, New Jersey, Usa
Reviewed 25 October 2015

I've stayed at this hotel several times for business, and I never ran into any problems. The rooms could be updated a bit, as they look quite old, and the hotel is way overpriced, but overall, I'm quite pleased. Free breakfast is nice and the staff is also very nice and quite helpful. I loved the pool and hot tub!

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Helpful?
Thank Michelle S
GMBayAreaInns, General Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Michelle S, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! Specially great reading that you enjoyed the Spa and the Pool. We look forward to welcoming you back to the hotel in the near future. Thanks Again for your business ! Marie C. General...

London, United Kingdom
Reviewed 3 October 2015

A seamless check-in after what felt like a travel day from hell. A man behind reception was in his own clothes, ready to go home. The lady who had taken over (I guess change of shifts) was with another customer, and instead of the man going home, he made sure I was checked in without having to wait any longer....

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Helpful?
Thank Caroline K
GMBayAreaInns, General Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Please Call us if there is anything,we can help you with. We appreciate business ! Happy Halloween ;) Marie C. General Manager.

San Diego, California
Reviewed 21 September 2015

Average room next to a street under repair. The windows reduced the noise to allow for a peaceful sleep. However, I am amazed how a $130 normal price room can sell for $259 per night. This seems illegal and unethical.

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Helpful?
Thank Michael U
IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Michael U, Thank you for posting a review from your recent stay with us. We are sad to see your dissatisfaction with the pricing of our rooms. Rest assured, your review will be shared with our management team for further review and evaluation. Once again, thank you for the honest review. Regards, Mike F. Case Manager IHGCare

Beijing, China
Reviewed 17 September 2015

Booked room with advance purchase but on the day checking in found out rate was a couple of dollars lower. Did not get an upgrade being an IHG Platinum member. Overall service was adequate. Sleep quality is also adequate. May only consider this hotel again if other options are not available.

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Helpful?
Thank Tony3429
IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Tony3429, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, especially to our IHG Rewards Club Platinum members. However, it seems that we were not able to execute an exemplary hotel stay experience due to your disappointments with the room received...

Reviewed 24 June 2015 via mobile

The hotel staff was some of the best I have had the pleasure to meet, everybody was on point. The manager took care of our every need. Great beds, clean rooms. What else can u ask for? Great location, not too far from anything. We were only about 30 mins from pier 39 which I suggest u visit. We pretty...

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Helpful?
1Thank Mac2076
GMBayAreaInns, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Guest Relations Manager. (510) 475-0600

Reviewed 27 May 2015 via mobile

Stayed at this hotel for a staycation evening. The front desk staff was pleasant and attentive. I love the rooms at this place as they all are equipped with a microwave and fridge. Very convenient given the is hotels proximity to lots of restaurants. Great to be able to save those leftovers for late night snacks. Highly recommended.

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Helpful?
Thank April W
Minneapolis
Reviewed 27 May 2015

This hotel was easy to find from the freeway but quiet. There were restaurants across the parking lot in a nearby mall. We also enjoyed a free happy hour in the hotel. The staff was friendly and helpful.

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Helpful?
Thank het
Sacramento, California
Reviewed 23 May 2015 via mobile

Right from the start this hotel felt welcoming! The parking was right out front and there was no charge, which can sometimes cost you 20.00 per night/ per car! The room was very nice and updated with everything you need, fridge, microwave and LOTS of outlets for charging electronics! The pool and spa looked very nice but we didn't have...

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Helpful?
Thank MapleLeaf14

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Union City, CA! We are located in the heart of the SF Bay Area and at the gateway to Silicon Valley! The new Union City Holiday Inn Express Hotel offers all the modern amenities with the convenient to Oakland, Hayward, Fremont, & San Jose. We are also central to several major universities & attractions including Cal State Hayward, UC Berkeley, Jack London Square, Oakland Coliseum & Arena, Chabot College, Stanford University, Great America Theme Park, and San Jose State University. Located adjacent to the Union Landing Entertainment Complex, our guests can choose from over a dozen restaurants, a variety of shopping options, IFLY (indoor skydiving) and 25 movie screens within walking distance. Choose to dine at Chevy s, Chili s, TGI Friday s, Texas Roadhouse, Applebee s, IHOP, or just pick up a snack at In-N-Out Burger, or Krispy Kreme Donuts. The hotel features an indoor/outdoor solar heated pool, heated whirlpool spa, on-site fitness center plus our renowned complimentary Express Start breakfast bar. Our guest rooms feature free high-speed internet access, coffee makers, iron and ironing boards, two-line speaker phones with voice mail and ergonomic chair. We are central to all Bay Area airports: San Jose, South (SJC), Oakland, North (OAK) and San Francisco (SFO) - each within a 25 mile range. We look forward to serving you on your next visit to the Bay Area! ... more   less 

Additional Information about Holiday Inn Express Union City/San Jose

Address: 31140 Alvarado Niles Rd, Union City, CA 94587-2701
Region: United States > California > Union City
Price Range: $153 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Union City/San Jose 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Union City/San Jose Hotel Union City
Holiday Inn Union City
Union City Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Union City/San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the back side of the hotel on the 4th floor”
 of 5 bubbles WillemvdKraats, 23 Jul 2016 | Read review
“Corner rooms are larger.”
 of 5 bubbles elcyberguy, 27 Apr 2016 | Read review
“Top floors down at the end of corridors are the most quite. try to stay to the back of the hotel away from the main road,”
 of 5 bubbles anthonys281, 31 Mar 2016 | Read review
“Close to restaurants”
 of 5 bubbles Gntl, 11 Nov 2015 | Read review
“Get a room closer to the elevator!”
 of 5 bubbles Tony3429, 17 Sep 2015 | Read review
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