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Holiday Inn Express Union City/San Jose

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Holiday Inn Express Union City\/San Jose
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Union City/San Jose
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Showing 86: English reviews
Northville
Level Contributor
109 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 May 2015 via mobile

I left the hotel only 45 minutes down the road and remembered I left the Google Chromecast plugged in the room TV. I called the desk. The gentleman took my number and called me back to say no Chromecast was there, but a USB to HDMI was. I told him that was it. He may not know what it looked... More 

Helpful?
Thank KerryZ35
IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear KerryZ35, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our sincere regret to hear about the device that you left at the hotel and the service you received from the staff. Rest assured that this isn't reflective of the high standards we... More 

Aix-en-Provence, France
Level Contributor
213 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 8 February 2015

The hotels are all the same, no exception for this one. Rooms are big and well equiped. Service is good and friendly. Breakfast buffet, that were they are the most the same, industrial not good food. Included in the room rate Internet connections not good.

Helpful?
1 Thank Flying_Dutch137
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Flying_dutch137, Thank you for taking your time to write about your experience at our property. We appreciate your feedback and value your opinions greatly. We hope to see you again! Holiday Inn Express-Union City More 

Chelsea, Vermont, United States
Level Contributor
77 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 February 2015

I stayed here unexpectedly when the hotel next door inadvertently overbooked. I don't usually stay in Holiday Inns so was pleasantly surprised with this one. Staff was very helpful, room was clean and the complimentary breakfast was satisfactory if uninspiring. The location is good since there is access to quite a few restaurants and stores across the street. The hotel... More 

Helpful?
1 Thank Andrew P
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Andrew, thank you so much for taking your time to write about your experience here at the Holiday Inn. We are glad that everything was to your satisfaction, and hope to see you again! Holiday Inn Express-Union City More 

Aurora, Illinois
Level Contributor
282 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 28 January 2015

I stayed at this location for the first time when my usual hotel in the area was not available. It is an older hotel, but has been nicely redone. What I liked best about the hotel was the location across the street from a mall that has many choices for eating including an Inn-out just minutes away by foot. The... More 

Helpful?
Thank Blabbott
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Blabbott, First off, we'd like to thank you for taking your time to share your experience about our property. Like you said, our property is conveniently located in a plaza full of restaurants that are of walking distance. We want you to know that we take guest feedback very seriously, and are looking into your input. Thank you again, and... More 

anywhere, California
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 December 2014 via mobile

This hotel has what you expect from a Holiday Inn, which was good, my only disappointment was the breakfast. It isn't as good as in other locations. They had scrambled eggs one day that were ok but no bacon. The next day they had these omelette-type egg things that almost made me throw up when I bit into one and... More 

Helpful?
Thank globetr0ter
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

globetr0ter, on behalf of all the staff here at our property, we'd like to thank you for taking the time to write about your experience with us. All of our breakfast items are brand-standard, but we take guest feedback very seriously and are looking into it. We look forward to your next stay! Holiday Inn Express-Union City More 

Phoenix, Arizona
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 December 2014

The hotel is clean and quiet. The complimentary breakfast was generally good & provided a nice variety. The property is located adjacent to a shopping/entertainment complex, so there are plenty of options for dining, shopping or even taking in a movie. It is just off a major highway with easy access to San Francisco, San Jose or other cities in... More 

Helpful?
Thank Al P
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Al P, thank you for taking the time to write about our location and how your stay was. We're glad you found our property convenient, and hope to see you soon! Holiday Inn Express- Union City More 

Fresno, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2014 via mobile

We visited the Palo Alto area during Thanksgiving 2014 and chose this hotel to stay at. The hotel is in a great location next to a grocery store (Smart and Final) shopping plaza (Best Buy) and various fast food and restaurants (e.g. Applebee's). Staff was very nice. Hotel was clean and check in and check out went very smooth. I... More 

Helpful?
Thank fujitsujeff
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

fujitsujeff, thanks for your review. The breakfast here at Holiday Inn Express is brand standard, but we definitely appreciate the feedback and are glad you enjoyed your stay. Happy holidays, and we hope to accommodate you again soon! Holiday Inn Express- Union City More 

California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 December 2014 via mobile

This place looks new. The front desk told me the rooms all underwent a refurnishing. Informative. Customer service was great. Rooms were clean. Bed was comfortable. TV was nice to have for HDMI plug ins. Prices were fair. Would stay here again without hesitation. In case your curious in what the "Express" means in the hotels name, it has fewer... More 

Helpful?
Thank Veronica R
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Sweetpea_pookie, the staff here at our property wants to thank you for taking the time to write about your stay here. Everyone here strives for guest satisfaction, and hope to see you again soon in the near future! Holiday Inn Express- Union City More 

Prince Albert, Canada
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 December 2014 via mobile

Stayed for 3 nights, great accommodation, conveniently located near restaurants and cinemas. The free breakfast is good to start your day. Staff are accommodating. Will definitely recommend this hotel.

Helpful?
2 Thank Michica09
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Michica09, thank you so much for taking the time to write about your stay here at our property, and for the recommendation. We definitely hope to see you sometime soon! Holiday Inn Express-Union City More 

Menasha, Wisconsin
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 November 2014

Nice location for this hotel with shopping and restaurants right next door.Room was clean and fairly well maintained.AC worked.A lot of chain restaurants located in the mall right behind the hotel and felt fine walking around at all times.

Helpful?
1 Thank MPLTravaler
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

mlloydtravler, thank you for taking the time to write about your stay here at our property! We are very glad to hear that you enjoyed this location and all the restaurants located for your convenience. We hope to see you again soon. Holiday Inn Express- Union City More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Union City, CA! We are located in the heart of the SF Bay Area and at the gateway to Silicon Valley! The new Union City Holiday Inn Express Hotel offers all the modern amenities with the convenient to Oakland, Hayward, Fremont, & San Jose. We are also central to several major universities & attractions including Cal State Hayward, UC Berkeley, Jack London Square, Oakland Coliseum & Arena, Chabot College, Stanford University, Great America Theme Park, and San Jose State University. Located adjacent to the Union Landing Entertainment Complex, our guests can choose from over a dozen restaurants, a variety of shopping options, IFLY (indoor skydiving) and 25 movie screens within walking distance. Choose to dine at Chevy s, Chili s, TGI Friday s, Texas Roadhouse, Applebee s, IHOP, or just pick up a snack at In-N-Out Burger, or Krispy Kreme Donuts. The hotel features an indoor/outdoor solar heated pool, heated whirlpool spa, on-site fitness center plus our renowned complimentary Express Start breakfast bar. Our guest rooms feature free high-speed internet access, coffee makers, iron and ironing boards, two-line speaker phones with voice mail and ergonomic chair. We are central to all Bay Area airports: San Jose, South (SJC), Oakland, North (OAK) and San Francisco (SFO) - each within a 25 mile range. We look forward to serving you on your next visit to the Bay Area! ... more   less 

Additional Information about Holiday Inn Express Union City/San Jose

Address: 31140 Alvarado-Niles Rd., Union City, CA 94587
Region: United States > California > Union City
Price Range: $156 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Union City/San Jose 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Union City/San Jose Hotel Union City
Holiday Inn Union City
Union City Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Union City/San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the back side of the hotel on the 4th floor”
 of 5 bubbles WillemvdKraats, 23 Jul 2016 | Read review
“Corner rooms are larger.”
 of 5 bubbles elcyberguy, 27 Apr 2016 | Read review
“Top floors down at the end of corridors are the most quite. try to stay to the back of the hotel away from the main road,”
 of 5 bubbles anthonys281, 31 Mar 2016 | Read review
“Close to restaurants”
 of 5 bubbles Gntl, 11 Nov 2015 | Read review
“Get a room closer to the elevator!”
 of 5 bubbles Tony3429, 17 Sep 2015 | Read review
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