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Holiday Inn Express Union City/San Jose

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Traveller (16)
Room & Suite (15)
Dining (5)
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Overview
  • Excellent33%
  • Very good44%
  • Average15%
  • Poor2%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
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Additional information
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Offers from Holiday Inn Express Union City/San Jose
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
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All reviewssmall outdoor poolthe rooms were nicefront desk staffa great stayhotel is greatshort drivefreewaylobbymicrowaverenovation
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21 - 25 of 95 reviews
Reviewed 9 November 2015

My business meeting was in Hayward, Cali, but somehow Union City populated when I was searching for accommodations. Thank you travel app used by my company! I had a choice between this Holiday Inn Express and the Hampton Inn located directly beside it. I selected...More

Thank Secretariat1973
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 24 November 2015

Secretariat1973, We truly appreciate you taking your time to share your experiences about our property. We're glad to hear that everything was more than satisfactory and we definitely look forward to seeing you again soon! Holiday Inn Express-Union City

Reviewed 25 October 2015

I've stayed at this hotel several times for business, and I never ran into any problems. The rooms could be updated a bit, as they look quite old, and the hotel is way overpriced, but overall, I'm quite pleased. Free breakfast is nice and the...More

Thank Michelle S
Response from GMBayAreaInns, General Manager at Holiday Inn Express Union City/San JoseResponded 31 October 2015

Dear Michelle S, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! Specially great reading that you enjoyed the Spa and the Pool. We look forward to welcoming you back to...More

Reviewed 3 October 2015

A seamless check-in after what felt like a travel day from hell. A man behind reception was in his own clothes, ready to go home. The lady who had taken over (I guess change of shifts) was with another customer, and instead of the man...More

Thank Caroline K
Response from GMBayAreaInns, General Manager at Holiday Inn Express Union City/San JoseResponded 31 October 2015

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Please Call us if there is anything,we can help you with. We appreciate business...More

Reviewed 21 September 2015

Average room next to a street under repair. The windows reduced the noise to allow for a peaceful sleep. However, I am amazed how a $130 normal price room can sell for $259 per night. This seems illegal and unethical.More

1  Thank Michael U
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San JoseResponded 9 October 2015

Dear Michael U, Thank you for posting a review from your recent stay with us. We are sad to see your dissatisfaction with the pricing of our rooms. Rest assured, your review will be shared with our management team for further review and evaluation. Once...More

Reviewed 17 September 2015

Booked room with advance purchase but on the day checking in found out rate was a couple of dollars lower. Did not get an upgrade being an IHG Platinum member. Overall service was adequate. Sleep quality is also adequate. May only consider this hotel again...More

Thank CekayFarnsworth
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San JoseResponded 5 October 2015

Dear Tony3429, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, especially to our IHG Rewards Club Platinum members. However, it seems that we were not able...More

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Most Booked Properties in Union City
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
US$123 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (15)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"did not notice any difference in noise anywhere in hotel was very quiet"
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"Ask for a room far from busy street but not next to daily (early) trash pickup"
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"Request a room on the highest level (fourth floor), quiet, away from outside traffic/noise."
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"Request a room on the back side of the hotel on the 4th floor"
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