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Holiday Inn Express Union City/San Jose

98 reviews
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Traveller (16)
Room & Suite (27)
Dining (5)
Overview
  • Excellent33%
  • Very good42%
  • Average15%
  • Poor3%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
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Reviews (98)Write a Review
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All reviewssmall outdoor poolthe rooms were nicefront desk staffa great stayshort driveconvenient locationfreewaymicrowave
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31 - 35 of 92 reviews
Reviewed 19 December 2014 via mobile

This hotel has what you expect from a Holiday Inn, which was good, my only disappointment was the breakfast. It isn't as good as in other locations. They had scrambled eggs one day that were ok but no bacon. The next day they had these...More

Thank globetr0ter
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 21 December 2014

globetr0ter, on behalf of all the staff here at our property, we'd like to thank you for taking the time to write about your experience with us. All of our breakfast items are brand-standard, but we take guest feedback very seriously and are looking into...More

Reviewed 9 December 2014

The hotel is clean and quiet. The complimentary breakfast was generally good & provided a nice variety. The property is located adjacent to a shopping/entertainment complex, so there are plenty of options for dining, shopping or even taking in a movie. It is just off...More

Thank Al P
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 11 December 2014

Al P, thank you for taking the time to write about our location and how your stay was. We're glad you found our property convenient, and hope to see you soon! Holiday Inn Express- Union City

Reviewed 8 December 2014 via mobile

We visited the Palo Alto area during Thanksgiving 2014 and chose this hotel to stay at. The hotel is in a great location next to a grocery store (Smart and Final) shopping plaza (Best Buy) and various fast food and restaurants (e.g. Applebee's). Staff was...More

Thank fujitsujeff
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 11 December 2014

fujitsujeff, thanks for your review. The breakfast here at Holiday Inn Express is brand standard, but we definitely appreciate the feedback and are glad you enjoyed your stay. Happy holidays, and we hope to accommodate you again soon! Holiday Inn Express- Union City

Reviewed 4 December 2014 via mobile

This place looks new. The front desk told me the rooms all underwent a refurnishing. Informative. Customer service was great. Rooms were clean. Bed was comfortable. TV was nice to have for HDMI plug ins. Prices were fair. Would stay here again without hesitation. In...More

Thank Veronica R
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 11 December 2014

Sweetpea_pookie, the staff here at our property wants to thank you for taking the time to write about your stay here. Everyone here strives for guest satisfaction, and hope to see you again soon in the near future! Holiday Inn Express- Union City

Reviewed 2 December 2014

Stayed for 3 nights, great accommodation, conveniently located near restaurants and cinemas. The free breakfast is good to start your day. Staff are accommodating. Will definitely recommend this hotel.

2  Thank Michica09
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 5 December 2014

Michica09, thank you so much for taking the time to write about your stay here at our property, and for the recommendation. We definitely hope to see you sometime soon! Holiday Inn Express-Union City

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Restaurant
Tennis Court
Details
Price range
US$115 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"did not notice any difference in noise anywhere in hotel was very quiet"
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"Ask for a room far from busy street but not next to daily (early) trash pickup"
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"Request a room on the highest level (fourth floor), quiet, away from outside traffic/noise."
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"Request a room on the back side of the hotel on the 4th floor"
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