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Pullman at Sydney Olympic Park

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Pullman at Sydney Olympic Park
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1,401 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
New South Wales, Australia
Reviewed 4 days ago NEWvia mobile

An upgraded corner room, views towards Parramatta from our quiet seventh floor room, free welcome drinks, comfortable bed with choice of pillows (even a pillow bar!), very welcoming and friendly staff. (We didn't use the wifi though as too costly if not an Accor member.) The hotel is very convenient to the many sporting venues and events at Sydney Olympic...

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Helpful?
Thank AuzziOne
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review

Dear AuzziOne, Thank you very much for your kind comments regarding your recent stay with us at the Pullman at Sydney Olympic Park. It is always a pleasure to receive positive feedback especially in regards to our friendly staff and our rooms, and I will be sure to share your comments and feedback with our team! Thank you again for...

Reviewed 5 days ago NEWvia mobile

On Sydney's hottest night on record I was glad the AC worked and the bed was very comfortable. Online check-in didn't work and wasted an hour, checking in with a person took 5 minutes - lesson learned. Breakfast was good but arriving at 9:30 saw us miss out on a few things and no one cleared the used plates from...

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Helpful?
Thank Peter B
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review

Dear Peter, Thank you very much for your comments regarding your recent stay with us at the Pullman at Sydney Olympic Park. It is always beneficial to receive both positive and negative feedback, as this allows us to see where we are doing well and where we need to improve. I am very sorry that you experience issues with the...

Reviewed 5 days ago NEWvia mobile

They say for most things that the Devils in the detail and so it is with the Pullman at Sydney Olympic Park. Reservation was simple, confirmation of reservation welcomed, the welcome on arrival seemed genuine and helpful, and the room, clean, spacious and super comfortable, so far so good. After that, things began to unravel. Not one, but two interruptions...

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Helpful?
Thank Antony B
Albion Park, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank diannebuerckner
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review

Melbourne, Australia
Reviewed 3 weeks ago

Cracked walls, bathroom vents falling down in shower with 1/2 an inch of dirt on them, cockroaches, ripped bedding covers, cracked vanity basin, room not cleaned properly, the list goes on. Purports to be five star but response to complaint was uncaring to say the least. Breakfast was taken off because of a power outage, tables left filthy and staff...

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Helpful?
Thank _wilmajjohnson51
sydney, australia
Reviewed 3 weeks ago

Welcoming staff could not fault them. Room clean and comfortable. Dinner menu lacking in choice but food was delicious and service great. Some of breakfast food not good, dried up mushrooms, eggs warm ....a nearby table was dirty but I was the only person eating, there were plenty of staff who could have cleaned it. Checkout is by 11am but...

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Helpful?
Thank sydneygirl23
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review

Dear sydneygirl23, Thank you very much for your completed survey regarding your recent stay with us at the Pullman at Sydney Olympic Park. I am happy to hear that the room was ideal and our friendly staff were attentive to your needs throughout your stay. It is always beneficial to receive both positive and negative feedback, as this allows us...

Blue Mountains, New South Wales, Australia
Reviewed 4 weeks ago

Have had a number of emails and a phone call prior to our stay on Christmas Eve, booked as a paying member of Accor. I asked for an upgrade to which we were happy to pay for and was going to be charged $220 for the upgrade, to which I accepted and I asked for breakfast which was begrudginly given....

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Helpful?
Thank RandJ73
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review

Dear RandJ73, Thank you very much for your comments regarding your recent stay with us at the Pullman at Sydney Olympic Park. It is always beneficial to receive both positive and negative feedback, as this allows us to see where we are doing well and where we need to improve. Please accept my sincere apologies for your experience. Your comments...

Sydney, Australia
Reviewed 4 weeks ago

This is our second stay at this property. We use it as an overnight for going to concerts and things at SOP. Our experience was largely the same as last time. We booked and prepaid online. When we arrived there is no-one at the valet desk to deal with the car. There is a long line up to check-in at...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Monika S
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review

Dear Monika, Thank you very much for your comments regarding your recent stay with us at the Pullman at Sydney Olympic Park. It is always beneficial to receive both positive and negative feedback, as this allows us to see where we are doing well and where we need to improve. Thank you again for sharing your experience, and I look...

Reviewed 4 weeks ago via mobile

We had booked the Pullman because we had tickets to see Amy Schumer. Although it was cancelled we still came to Sydney. The staff were very welcoming and checkin was quick and easy. Being Accor members we were upgraded and the room was amazing. My only small issue was with the turn down service. There was only one chocolate beside...

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Helpful?
Thank Donna T
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review

Dear Donna, Thank you very much for staying with us at Pullman Sydney Olympic Park. We are glad that despite Amy Schumer being cancelled that you enjoyed your time at Pullman. We are glad to read that you enjoyed the upgrade! My apologies for the turn down service issues. This may of occurred if the reservation was put as one...

Reviewed 13 December 2016 via mobile

Not a fan of this hotel. The rooms are dirty with built up dust and dirt around the bedside tables. Have stayed here previously and complained and was assured that their systems had been overhauled, however nothing seems to change. Will not stay again and would not recommend.

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Helpful?
1Thank Southsfan1
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review

Dear Southsfan1, Thank you very much for staying with us at Pullman Sydney Olympic Park. I am very sorry to read about your experience and the cleanliness of your room, I assure you we take this feedback seriously and I will address this with the team. I am sincerely sorry that this happened during your stay. I hope that you...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Pullman at Sydney Olympic Park is a new and unique 5 star hotel, which offers 212 rooms, meeting rooms for up to 220 people and wireless internet in all areas. The Pullman is a short walk from major sports, concert and exhibition venues and within easy reach of the Parramatta, Rhodes and North Ryde business districts. 24 hour fitness centre and Executive Lounge make the hotel the ideal place for work, rest and play. ... more   less 

Additional Information about Pullman at Sydney Olympic Park

Address: Olympic Boulevard, Sydney Olympic Park, Auburn, New South Wales 2127, Australia
Region: Australia > New South Wales > Greater Sydney > Auburn > Sydney Olympic Park
Price Range: $236 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman at Sydney Olympic Park 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Pullman At Sydney Olympic Park Hotel Homebush
Pullman Hotel Homebush
Pullman Sydney Olympic Park
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Questions & Answers

Here's what travellers have asked, with answers from Pullman at Sydney Olympic Park staff and other travellers.
7 questions
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Questions? Get answers from Pullman at Sydney Olympic Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views, noise is irrelevant.”
 of 5 bubbles _wilmajjohnson51, 28 Dec 2016 | Read review
“high rooms are quiet”
 of 5 bubbles sydneygirl23, 28 Dec 2016 | Read review
“Check the rates very carefully”
 of 5 bubbles RandJ73, 21 Dec 2016 | Read review
“Choose a deluxe room.”
 of 5 bubbles ElizabethN, 22 Oct 2016 | Read review
“Any room close to the lift area too noisy”
 of 5 bubbles BassyM3, 29 Sep 2016 | Read review
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