We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Walnut Creek

Save
Traveller (45)
Room & Suite (121)
Pool & Beach (35)
Ratings and reviews
GreenLeaders Bronze level
  • Excellent44%
  • Very good37%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library...
Offers from Holiday Inn Express Walnut Creek
Special Offer: Book Direct and Save
Hotel deals
View all hotel information
Location and contact
2730 N Main St, Walnut Creek, CA 94597-2732
Hotel website
26.4 km to Metropolitan Oakland Intl Airport
11 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (593)
Filter reviews
569 results
Traveller rating
242
209
87
21
10
Traveller type
Time of year
LanguageEnglish
More languages
242
209
87
21
10
Show reviews that mention
All reviewsunderground parkingfront deskbiscuits and gravychick filbreakfast roomwednesday nighthour fitnesssoy milkroad noisefree breakfastwould stay here againyogurtnice lobbysan francisconice breakfastminute drivecontra costa
FilterEnglish
Updating list...
1 - 5 of 569 reviews
Reviewed 1 week ago

After a complete renovation, this hotel is better than ever and belongs on your list of best places to stay when visiting the Bay Area. During weekdays they have a free local area shuttle; we stayed on the weekend so ended up walking to BART....More

Thank Kitty W
Response from Cynthia T, Guest Relations Manager at Holiday Inn Express Walnut CreekResponded 2 days ago

Dear Kitty W; Thank you so much for your five star review of our hotel. I am pleased to hear you enjoyed your stay with us and that we were able to meet your expectations during your stay. It's something our staff takes great pride...More

Hotel's Favourite
Reviewed 1 week ago

This place was easy to find,right off freeway. Clean comfortable rooms. Desk clerk Monige was wonderful, although I probably spelled her name wrong. nice courtyard with pool and BBQ area. I will be back :)More

Thank Dougandpam2
Response from Cynthia T, Front Office Manager at Holiday Inn Express Walnut CreekResponded 1 week ago

Dear Dougandpam2, Thank you so much for your five star review of our hotel. I am pleased to hear you enjoyed your stay with us and your room was clean and comfortable. It's something our staff takes great pride in, so we value your feedback and will...More

Reviewed 11 June 2018 via mobile

If I could rate this zero stars I would. Worst hotel in the whole area, I would sooner stay at a motel 6 before this sorry excuse for a hotel. The hotel staff is rude and unaccommodating, they overbook their hotels so when we checked...More

Thank Kangarooland1
Response from Cynthia T, Front Office Manager at Holiday Inn Express Walnut CreekResponded 12 June 2018

Dear Kangarooland1, Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction and guest service, this is unfortunate and unusual to hear about the level of poor service from our staff members. It is regrettable to learn that you...More

Reviewed 2 June 2018

I am a frequent business traveler and a platinum Marriott rewards member. I've had good and bad experiences around the globe. I feel it's worthwhile to acknowledge good service when you see it. The staff can make all of the difference when it comes to...More

Thank Warren D
Response from Cynthia T, Guest Relations Manager at Holiday Inn Express Walnut CreekResponded 3 June 2018

Dear Warren, Thank you for your review on Trip Advisor - I am always so happy to read when guests have a great experience at our property the Holiday Inn Express Walnut Creek; however more-so when they take the time to recognize the amazing Team...More

Reviewed 1 June 2018 via mobile

There is no parking. Space is taken up in the garbage by dirty mattresses, tables, chairs and other junk. Have to park in the garage or you will be towed. The spaces available are too tight and the guests during are stay parked over the...More

1  Thank Chester M
Response from Cynthia T, Guest Relations Manager at Holiday Inn Express Walnut CreekResponded 1 week ago

Dear Chester: Thank you for your feedback. We understand and apologize for the inconvenience caused by the renovation and limited parking at this time. I just wanted to let you know that the majority of the renovations have been completed . We are currently working...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$131 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$131 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (45)
Room & Suite (121)
Pool & Beach (35)
Dining (5)
Amenities (18)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
alybrad
13 April 2017|
Answer
Response from H Richard S | Reviewed this property |
I have no knowledge of their refund policy
0
Votes
alybrad
13 April 2017|
Answer
Response from | Reviewed this property |
Sorry I just saw your post. Did you book thru the hotel? when I booked thru them I got an email indicating I could cancel with no penalty 24 hours in advance.
0
Votes
Kelly C
7 February 2017|
AnswerShow all 2 answers
Response from PPlatypus | Reviewed this property |
The rooms open to an interior hallway.
1
Vote
Room Tips
"Second floor is quieter"
Read review
"Amaw from the lobby worked for us."
Read review
"Get an courtyard room, but not 276. I would recommend another hotel"
Read review
"We were in 501. It was large, comfortable, not a good view though if that's important"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing