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We needed a place to stay quickly due to flooding. We got very lucky when we were welcomed by Cynthia who was able to find a great room that we lived in over two weeks while we looked around for another home. Amber, our housekeeper...More
We frequently stay at this Holiday Inn Express as it is very close to my son's college. He attends St. Mary's College in Moraga and this is a great close place to stay! This was our first time back since the complete remodel was it...More
Date of stay: August 2018
Response from Cynthia T, Guest Relations Manager at Holiday Inn Express Walnut CreekResponded 27 October 2018
Thank you so much for your five star review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us, I regret we didn't exceed to your expectations on the check in, It's something our staff takes great...More
This is the second time we have stayed here in the last two years. First the positives: the breakfast offerings are very good. They vary the type of omelets offered each day. There is a wide variety of breakfast foods available. The staff is very...More
Overpriced. Got a noisy room overlooking i680 freeway. Paying for parking, really? Room keys did not work. Check in took 30 minutes.Not recognized as a "IHG MEMBER", or offered wellcome water bottles.So tragic. Will not return.
Great time spent there. Met new people during the free breakfast time and the staff were wonderful especially the shuttle service to take us where we needed to go in the area. There was a handy gym as well that I liked.More
Date of stay: November 2018
Response from Cynthia T, Manager at Holiday Inn Express Walnut CreekResponded 2 weeks ago
Thank you so much for your five star review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us along with our free breakfast and our wonderful staff, and free shuttle service . It's something our staff takes...More