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Holiday Inn Express Walnut Creek

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Traveller (39)
Room & Suite (94)
Pool & Beach (21)
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Overview
  • Excellent44%
  • Very good37%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Walnut Creek
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Walnut Creek
Special Offer: Book Direct and Save
Hotel deals
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Reviews (587)
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8
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239
208
87
21
8
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All reviewsunderground parkingfront deskbiscuits and gravychick filbreakfast roomwednesday nighthour fitnesssoy milkroad noisefree breakfastwould stay here againyogurtnice lobbysan francisconice breakfastminute drivebart station
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1 - 5 of 563 reviews
Reviewed 3 days ago via mobile

We stayed one night here as a family so we could do a little sightseeing in SF the next day. Around 3:15 am a party of young people arrived in the room under us and were unusually loud and drinking. I went downstairs to complain...More

Thank Ex312
Hotel's Favourite
Reviewed 10 November 2017

We are satisfied return customers for Holiday Inn Express Walnut Creek. It is a walking distance away from BART station (Contra Costa Center). The room is clean. The beds are comfortable. The breakfast is great (almost everything you can think of). The staff is helpful...More

Thank HobbitBrandybuck
Response from Cynthia T, Manager at Holiday Inn Express Walnut CreekResponded 15 November 2017

Thank you so much for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us and that your room was clean and beds were comfortable and breakfast was great! .We apologize that our internet services did not meet expectations. It's...More

Reviewed 1 week ago

I stayed here two weeks while work was being done on my home in Walnut Creek. Rooms are small and very oddly shaped. I was assigned Room #276, the worst excuse of a $200 a night room ever, so I went back to the front...More

Thank Woodpecker48
Response from Cynthia T, Guest Relations Manager at Holiday Inn Express Walnut CreekResponded 5 days ago

Dear Solo, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We understand and apologize for the inconvenience...More

Reviewed 21 March 2018 via mobile

Arrived to find the hotel in the midst of a major renovation. No big, hotels are upgrading all the time. It was confusing to navigate the property as each twist and turn was blocked by renovation activities. My sleep was subpar as the highway noise...More

Thank Brett W
Response from Cynthia T, Guest Relations Manager at Holiday Inn Express Walnut CreekResponded 23 March 2018

Dear Brett; Thank you for your feedback. We understand and apologize for the inconvenience caused by the hotel renovation on going through out the hotel. I'm truly sorry that your keys were not working for you during your stay. We are currently working to make...More

Reviewed 13 February 2018

This place has all the places you need at the comfort of your doorstep. SURROUNDINGS: Grocery: - You can actually go to Sprouts and Walgreens without having to sweat. It's just a couple of meters away from the stores. Walgreens is also 24 hours. Food:...More

Thank DreiGabriel
Response from Cynthia T, Manager at Holiday Inn Express Walnut CreekResponded 19 February 2018

Thank you so much for taking the time to review our property and share your feedback with us and fellow travelers. We're delighted to know that you enjoyed your stay and managed to explore the local restaurants and surrounding area. I will share this positive...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$134 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$134 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (39)
Room & Suite (94)
Pool & Beach (21)
Dining (3)
Amenities (18)
Business Centre & Event Rooms (2)
Questions & Answers
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alybrad
13 April 2017|
Answer
Response from H Richard S | Reviewed this property |
I have no knowledge of their refund policy
0
Votes
alybrad
13 April 2017|
Answer
Response from | Reviewed this property |
Sorry I just saw your post. Did you book thru the hotel? when I booked thru them I got an email indicating I could cancel with no penalty 24 hours in advance.
0
Votes
Kelly C
7 February 2017|
AnswerShow all 2 answers
Response from PPlatypus | Reviewed this property |
The rooms open to an interior hallway.
1
Vote
Room Tips
"Get an courtyard room, but not 276. I would recommend another hotel"
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"We were in 501. It was large, comfortable, not a good view though if that's important"
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"First floor room was very quiet but had a little foot noise from above. Only two stories to hotel."
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"Don't go here"
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