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Embassy Suites by Hilton Walnut Creek

1,253 reviews
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Traveller (44)
Room & Suite (39)
Dining (14)
Overview
  • Excellent38%
  • Very good29%
  • Average16%
  • Poor10%
  • Terrible7%
Travellers talk about
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Walnut Creek
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,253)Write a Review
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90
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1 - 5 of 1,236 reviews
Reviewed 3 days ago

The room was very nice. It was one of the renovated ones. The Staff was great. I had my Grandson with me and when we went to the pool, it was out of control with the other children splashing people sitting in the chairs. It...More

Thank TravelnutCalifornia
Response from Melissa P, Front Office Manager at Embassy Suites by Hilton Walnut CreekResponded yesterday

Thank you for your feedback. I am glad you enjoyed the newly renovated room. I am sorry to hear about the issue you had at the pool. I appreciate you letting us know about it. I am sorry to hear your disappointment with valet. I...More

Hotel's Favourite
Reviewed 9 January 2018

I stayed here on 01/04/18 for a business trip. The lobby of the hotel is beautiful, great first impression. Valet staff are courteous and quick. The front desk staff are friendly and professional. Check in was easy and fast. My room was very clean, well...More

Thank Marmarmos
Response from Melissa P, Front Office Manager at Embassy Suites by Hilton Walnut CreekResponded 12 January 2018

Thank you so much for your great review. I am so glad that all the staff was friendly and professional. Valet was speedy and quick and that check-in and out were quick and easy. I can't wait to have you back!

Reviewed 2 weeks ago via mobile

Don’t be fooled by their site, their pool is apparently being remodeled. I am writing this review from the hotel room! My boys wanted to swim and go in the spa for two weeks. So I asked the front desk if she could put us...More

1  Thank Chelseagirl85
Response from Melissa P, Front Office Manager at Embassy Suites by Hilton Walnut CreekResponded 1 week ago

Hello, I am sorry that the pool was out of service. We are hoping to have it back soon. I am also sorry that the front desk misunderstood your request. We do not have any suite in our property with a Jacuzzi or large size...More

Reviewed 2 weeks ago

We all enjoyed our stay and the staff were really nice and friendly. The newly renovated rooms are amazing, clean, and very refreshing! The breakfast and manager's reception were also great. I can't wait to go back.

Review collected in partnership with Embassy Suites Hotels
Thank Harriet A
Response from Melissa P, Front Office Manager at Embassy Suites by Hilton Walnut CreekResponded 1 week ago

Thank you for the 5 out 5 review. I am so glad you had a great stay and we can't wait to have you back.

Reviewed 3 weeks ago

Embassy suites by Hilton, Walnut Creek made a sad occasion memorable by the excellent breakfasts that gave us a great start to our weekend...both Saturday and Sunday. Servers were kind and friendly. Will make sure to book with them again.

Review collected in partnership with Embassy Suites Hotels
Thank Karen B
Response from Melissa P, Front Office Manager at Embassy Suites by Hilton Walnut CreekResponded 2 weeks ago

So glad you had a 5 out of 5 stay. We can't wait to have you back.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$146 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Walnut Creek
#3 Family Hotel in Walnut Creek
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Walnut Creek
#3 Family Hotel in Walnut Creek
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (39)
Dining (14)
Pool & Beach (5)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
quasimoto559
22 August 2017|
AnswerShow all 4 answers
Response from Paul S | Reviewed this property |
8th floor. Most of it. Don't worry about Bart i am light sleeper it did not bother me
1
Vote
quasimoto559
15 August 2017|
AnswerShow all 5 answers
Response from Paul S | Reviewed this property |
I have stayed at that hotel three times. Once with a Window right below the Bart tacks. Never heard it while I slept but ask for a room on the pool side or on the south west side if you are concerned
0
Votes
lauriegottenbos
29 September 2016|
AnswerShow all 2 answers
Response from Brian M | Reviewed this property |
Close to the BART so everywhere is accessible
0
Votes
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Room Tips
"Ask for a room not near the elevator or ice machine"
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"We stayed in a king size room....it was amazing. No outside noise.....it was a little dark even with the..."
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"all rooms are of similar size"
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"Ask for a room in the back of the hotel to avoid BART noise."
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