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Fairfield Inn & Suites Los Angeles West Covina

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Fairfield Inn & Suites Los Angeles West Covina
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166 Reviews from our TripAdvisor Community

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Showing 155: English reviews
West Chicago, Illinois
Reviewed 2 weeks ago

I don't really understand why this is called LA - when you put in West Covina and fill out all the info for a new site, it comes back with this motel and calls it LA/West Covina. Makes no sense to me! Anyway we stayed here on our way back to Phoenix and even tho we requested and were assigned...

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Helpful?
Thank sue o
FFIgmwestcovina, Manager at Fairfield Inn & Suites Los Angeles West Covina, responded to this review

I am so sorry you experienced noise at our property. It was a very busy time due to a marathon in the local area. Everyone was waking up early. I do hope you will be our guests again in the future. It can be very troublesome waking to noise and you should be able to expect a restful night sleep....

Seattle, Washington
Reviewed 24 October 2016 via mobile

Nothing special about this hotel at all. Rooms are old and worn out. Staff is in no hurry to help anyone. Air conditioning makes the room damp constantly. If I'm back in the area I will stay somewhere else.

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Helpful?
Thank Brandon B
FFIgmwestcovina, Manager at Fairfield Inn & Suites Los Angeles West Covina, responded to this review

I was very disappointed to hear that you were not pleased with our hotel. The front desk not helpful, I will speak to them and see what occurred that day. Our front desk team goes through a lot of training and is also hired based on their personal hospitality skills. If any guest feels as if we did not care...

New Hampshire
Reviewed 10 October 2016

I was traveling with my young daughter. We checked into the Fairfield Inn very late during our trip. The front desk was quick and friendly. Room was clean. We couldn't stay for breakfast the next morning but the folks eating here seemed happy. In general, the hotel was as expected or better.

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Thank normey
Stafford, United Kingdom
Reviewed 4 October 2016 via mobile

Stayed at this hotel in September for three nights at the start of our holiday to the USA. Check in was straightforward but didn't feel very welcoming by the reception staff. Rooms were good, clean and had the facilities required. Breakfast was included and was the usual buffet style which suited our needs. What was disappointing was that the hotel...

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1Thank Vanessaridout11
FFIgmwestcovina, Manager at Fairfield Inn & Suites Los Angeles West Covina, responded to this review

Thank you for taking the time to leave a review. I am so sorry that you did not feel a warm greeting when you arrived to our property. Our staff will be read this review to ensure that there is a great reception in the future. I am embarrassed that our service did not meet your expectations and hope you...

San Diego, California
Reviewed 3 September 2016

Staff were all very friendly and accommodating both in person and on the phone. My king suite was directly across from the elevator so I was concerned about noise but the layout of the room has the bed away from it so didn't have any issues. Clean and updated. The only problem was wifi didn't work.

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Helpful?
Thank Stewiemom
Arroyo Grande, California
Reviewed 28 August 2016 via mobile

Hotel is very conveniently located right off the 10. Offers a full complementary breakfast which is great. I found the service and staff to be very helpful. We had a king suite which we didn't realize only included one long room split by a partial wall. Having small kids we booked a suite so that we could have separate rooms....

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Helpful?
Thank Scott F
FFIgmwestcovina, Manager at Fairfield Inn & Suites Los Angeles West Covina, responded to this review

I was very disappointed to hear that you were not pleased with our suite. I am very happy you enjoyed our breakfast but I wish your stay was not flawed by your guestroom experience. I too have traveled with my children and you are right it is very difficult when rooms are not separate. I will ensure we revisit our...

Chennai (Madras), India
Reviewed 27 August 2016

we are a group from india traveling america in june 2016 the room was nice and clean staff was always very friendly and helpful breakfast included had a variety it is close to sevral store and resturents

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Thank Harakchand-Gadiya
California USA
Reviewed 4 August 2016

Had the pleasure of staying here for 5 days and looking forward to coming back again. Management and staff are wonderful, our room was great and clean. The hotel is close to all amenities and a courtesy bus is available for trips to the Mall. Loved the pool and the gym. Breakfast was very nice and lots of variety.

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Thank 394siobhan
A TripAdvisor Member
Level Contributor
5 reviews
4 hotel reviews
5 helpful votes
Reviewed 26 July 2016 via mobile

Rooms were extremely small and the curtains looked very tacky, no modern air conditioning system just one of those huge a.c's. Friendly staff at breakfast not at the front desk though they couldn't care less about their customers. Anyways if you have to its not a bad place to stop by. Cleanliness: 7 Value for money: 6 Breakfast:6

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Thank A TripAdvisor Member
FFIgmwestcovina, Manager at Fairfield Inn & Suites Los Angeles West Covina, responded to this review

I was so disappointed to read your review. I hope you come back again. Our Ac units are about 3 years old and energy efficient. Their size is large however especially during summer months to ensure they do not freeze over, the size is a plus. The front desk not being friendly...I will speak to them and see what occurred...

Dubai, United Arab Emirates
Reviewed 25 July 2016 via mobile

The hotel room was small but it was nice and clean and it had a fridge, microwave and coffee machine and tv. The bad thing was they didn't allow an extra bed and the coffee machine was dirty inside so I went downstairs to get hot water (they had coffee downstairs for free). It was a nice hotel overall.

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Thank kulsoom123

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At Fairfield Inn & Suites, we feature an innovative and contemporary design that is both flexible and functional. Immerse yourself in comfort. Call us today and find out how we can personalize your stay!Shuttle Service avalible for 5 mile radius. Call for shuttle times. Home of the Hospitality Movement! ... more   less 

Additional Information about Fairfield Inn & Suites Los Angeles West Covina

Address: 3211 E Garvey Ave N, West Covina, CA 91791-1708
Region: United States > California > West Covina
Price Range: $175 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Los Angeles West Covina 2.5*
Number of rooms: 110
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Also Known As:
Fairfield Inn & Suites Los Angeles West Covina Hotel West Covina
Fairfield Inn And Suites Los Angeles West Covina
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Los Angeles West Covina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 4th floor and it was very nice. Low A/C unit noise”
 of 5 bubbles 394siobhan, 3 Aug 2016 | Read review
“Elevator is a bit slow so I would opt for a lower room next time.”
 of 5 bubbles Brichford, 2 Mar 2016 | Read review
“5th floor, facing east was nice. Got the morning sun”
 of 5 bubbles Chamberchief, 21 Feb 2016 | Read review
“Although it is right off I-10, it's built perpendicular to the freeway. The further to the north your room, the quieter it will be.”
 of 5 bubbles LHelker, 31 Aug 2015 | Read review
“Room 106 is located on the ground floor and is wheelchair accessible. Freeway noise was barely noticeable.”
 of 5 bubbles omegamoon2000, 8 Aug 2015 | Read review
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