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Extended Stay America - Sacramento - West Sacramento

117 reviews
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Traveller (9)
Room & Suite (6)
Dining (1)
Overview
  • Excellent38%
  • Very good24%
  • Average10%
  • Poor11%
  • Terrible17%
Travellers talk about
“granola bars”(4 reviews)
“grab and go”(3 reviews)
“long term stay”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Sacramento - West Sacramento
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (117)Write a Review
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All reviewsgranola barsgrab and golong term staypots and pansfull size refrigeratorhome away from homewill stay there againhot watertoilet papergood nights sleepdesk clerkthe hotel stafflate checkcomfortable bedconvenient locationkitchenettechp
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1 - 5 of 116 reviews
Reviewed 2 days ago via mobile

I have been here for a bit of a stay and it is the cleanest one I've stayed at but the maintenance man was very fast and efficient also the staff are all friendly and take care of my needs for a comfortable stay here....More

Thank Cheryl P
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded yesterday

Thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. We appreciate you recommending Extended Stay America and look forward to welcoming you back soon. Sincerely, Hotel Management

Hotel's Favourite
Reviewed 2 August 2017

Easy in and out of the location, close to food and other services, clean and comfortable, good value, Great new Taco Restaurant next door, my new favorite. I need to write a few more words to get to 200 so I will see if I...More

Review collected in partnership with Extended Stay
Thank Randy L
Response from 00esa, General Manager at Extended Stay America - Sacramento - West SacramentoResponded 4 August 2017

Randy, thank you for sharing your experience and for posting your review of Extended Stay America - Sacramento - West Sacramento. We are thrilled to know you had a good night's rest and that you found our location perfect for your needs. We appreciate you...More

Reviewed 5 days ago

I arrived Sunday night to a dirty room. We found a baby pacifier on the floor, a shaving razor hanging from the light fixture, the sheets were dirty with hair, eyelashes, makeup, etc. Tuesday around noon we arrived back at our hotel to a gentleman...More

Review collected in partnership with Extended Stay
Thank sarrahw2018
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 4 days ago

Please accept our apologies for the odor and cleanliness issue you encountered while being here. Also, we apologize for the inconvenience caused to you by one of our staff members. Your experience has been immediately discussed with the concerned departments, and we are working closely...More

Reviewed 2 weeks ago via mobile

Booked our first extended stay at the Sacramento Natomas location through a customer service person on the phone. Arrived at the hotel to find they were sold out. Only room available was a handicap smoking room. They rebooked our room at this location. Received our...More

Thank Nikola F
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 2 weeks ago

Nikola, thank you for being our guest and for sharing your feedback. I apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We...More

Reviewed 16 January 2018

Smells so badly. Our room was not serviced in the four days we were there. I will not stay here again. The price we paid was way too much for what we got. The breakfast was a joke. And to top it off, my husband...More

Review collected in partnership with Extended Stay
Thank stephainelw
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 18 January 2018

Stephanie, we sincerely apologize for the odor and cleanliness issue you experienced while being here. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping department for review and action. Also, your concern regarding our breakfast will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Details
Price range
US$82 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$82 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (9)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"$25 cash left behind. Is that what this section is asking?"
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"Non smoking"
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"I can't recommend this hotel."
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"Don't take a 3rd floor room."
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