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Extended Stay America - Sacramento - West Sacramento

Booking.comUS$109*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$109*
US$109*
US$109*
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Extended Stay America - Sacramento - West Sacramento
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Diamond Bar, California
Reviewed 2 days ago NEW

Dirty! Strong cigarette stench. Kitchen, especially refrigerator very dirty. No ice machine. Toilet kept running, slow draining shower. Unable to sleep due to uncomfortable bed,and smog detector above bed had bright light that kept blinking. Grab and go breakfast is a joke. Did not feel safe.

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Helpful?
Thank marimob
00esa, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing...

West Palm Beach, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017

This is an excellent hotel in a nice, convenient location in West Sacramento. The Manager and Staff are very hospitable and looked after all of my needs during my lengthy stay in Sacramento. It was truly a home away from home!

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Helpful?
Thank Steven T
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is good to know you received convenience by staying and that the customer service we provided were much to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you...

West Hollywood, California
Reviewed 4 days ago NEW

Good location. Easy parking and access to building. Minimal to none of Highway noise. Minimal to none of noise from other guests. I will stay there again next time in town. Great feature is proximity to Highway on and off ramps. Next door to multiple restaurants, and other many other restaurant choices in short driving distance.

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Helpful?
Thank 962lelandh
00esa, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Sacramento - West Sacramento. We are delighted to read you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, General Manager

Sacramento, California
Reviewed 3 weeks ago

I've stayed at a few of the Extended Stays in the Sacramento area. When Hotwire chose West Sacramento I was relieved expecting the same experience as the locations in Elk Grove and Near W El Camino. We were forced to be on a smoking floor. We told the front desk we would wait but they told us nothing would be...

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Helpful?
Thank Macrossi
00esa, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Reviewed 17 April 2017

My wife & I stayed for just one night here on a Friday, and booked the room through Hotwire. I mained picked it because it offered free parking and internet (as well as breakfast, but we didn’t had to get going before it was served). Check in was a little curious. The clerk said that I had reserved a smoking...

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Helpful?
Thank Jeff S
00esa, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Jeff, thank you for sharing your candid feedback and for letting us know that your overall stay was good. We sincerely apologize for the cleanliness issues you encountered in your room and the inconvenience it caused. We have shared your concerns with the housekeeping team in an effort to prevent anything like this from happening again. We appreciate your valuable...

Reviewed 12 April 2017 via mobile

Just recently I delivered trucks to Peterbilt next door. They had no idea if they took Corporate Lodging or not. They had no idea where Peterbilt was. I reserved a room for the following day. Non-smoking Queen. They try to put me in a smoking double. Told me that's all they had. Had to call Corporate Lodging to give them...

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Helpful?
Thank David J
00esa, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

David, please accept my apologies for the less than satisfactory experience with my front desk staff. I have shared your feedback with my associates and will use this as a training opportunity to improve our service delivery. We hope you’ll choose us again so that we can make a better impression. Sincerely, General Manager

Turlock, California
Reviewed 27 March 2017

All staff was friendly yet professional. The room was clean and it was like staying in a home away from home.It had a complete kitchen with a refrigerator and microwave and everything was in working order. I would recommend it to everyone!

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Thank patsyw80
00esa, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you for sharing a wonderful review of your visit to Extended Stay America - Sacramento - West Sacramento. We are so delighted to read that you loved our friendly associates and your clean room along with a fully equipped kitchen. We appreciate you recommending us online and hope to have you back with us soon. Sincerely, General Manager

Sacramento, California
Reviewed 21 March 2017

Great place to relax and feel at home away from home. Friendly staff makes you feel welcomed and are helpful and kind. Clean facilities and well stocked supplies.My stay was pleasant and I would return back anytime.

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Helpful?
Thank 961majw
00esa, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

It was our pleasure hosting you at Extended Stay America - Sacramento - West Sacramento. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this while you were here. Thanks for recognizing our efforts, and we look forward to being your first choice every time...

West Sacramento
Reviewed 15 March 2017

Staff was great! Room was perfect. Will stay there again for sure! Reccomend Extended Stay in West Sacramento to anyone who asks where to stay in area! Easy access to anywhere you might going for buisness or entertainment.

Review collected in partnership with this hotel
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Helpful?
Thank otterfeeder2
Manager_11525, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

The team and I appreciate you taking the time to share your experience. I am glad to see our staff made a positive impression on you during your stay and that you room was just to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Hesperia, California
Reviewed 23 February 2017

This is a nice, clean, quiet place to stay while traveling for business. The hotel staff is friendly and accommodating. I was there for a week and had no problems. This hotel serves its' purpose perfectly.

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Helpful?
Thank jimw2582
Manager_11525, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Your feedback is important. Thank you for sharing. I'm so pleased to hear that you found our staff accommodating and that you had a comfortable experience at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Extended Stay America - Sacramento - West Sacramento

Address: 795 Stillwater Rd, West Sacramento, CA 95605-1642
Region: United States > California > West Sacramento
Price Range: $136 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - West Sacramento 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Extended Stay, Priceline, Hotwire and Travelocity so you can book your Extended Stay America - Sacramento - West Sacramento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Sacramento West
Extended Stay West Sacramento
West Sacramento Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Sacramento - West Sacramento staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“$25 cash left behind. Is that what this section is asking?”
962lelandh, 25 May 2017 | Read review
“Non smoking”
Macrossi, 7 May 2017 | Read review
“I can't recommend this hotel.”
Acrebro, 3 Oct 2016 | Read review
“Don't take a 3rd floor room.”
tpreg2014, 20 Apr 2016 | Read review
“They all probably smell”
ozzyaaron, 23 Mar 2016 | Read review
5 of 5
Booking.com
US$109* /night
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ExtendedStayUS$109
PricelineUS$109
Expedia.comUS$109
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Prices are for 1 room, 2 adults
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