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I have stayed here several times, visiting family. Convenient location, reasonable rates, clean, quiet, easy-to-use and responsive thermostat, ample free breakfast, good shower, friendly staff met all requests for answers. What more could one want?
We recently completed a trip to Sonoma Valley wine country. Our stay started with checking into the Hampton Inn in Windsor. We had some confusion about the reservations and I had talked to the National Hilton honors manager to get things straightened out. We thought...More
Thank Daryl L
Response from HISWindsorSonomaCA, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine CountryResponded 3 January 2018
Thank you for your great review! I am so glad to see that Reggie and Tyler were able to get everything worked out for you. We're so very sorry that it happened in the first place. We appreciate your recognizing our team members...More
Was in the area on Business for the first time and was looking for a decent priced Hilton Brand Hotel in which to stay. As usual, I was not disappointed!!! Wonderful people, wonderful location!! If ever back in the area I will most certainly stay...More
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Left shirts to be laundered and pressed in the middle of a multi-week trip. Wasn't done. Offered to expedite them the second day, but I was leaving.Should have expedited the day of. Put me in a bind. Kind of a too bad attitude. Soured my...More
Response from HISWindsorSonomaCA, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine CountryResponded 1 week ago
Thank you for sharing your thoughts with us. We sincerely apologize for not delivering exceptional service to you during your stay. We take great pride in making sure all guests have a happy experience and we did not deliver on that. Please do not hesitate...More
Lovely stay for a Friday and Saturday night before Valentine’s Day. The staff was very professional and friendly. The hotel and our room was very clean and comfortable. Free breakfast is included, and Jan was the Host on Saturday. She was helpful, very sweet and...More
Thank Amy S
Response from HISWindsorSonomaCA, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine CountryResponded 4 weeks ago
Thank you for your wonderful review! We appreciate you taking the time share your experience and we hope you get to visit us again soon.
Response from Debbiekc73 | Reviewed this property |
Rent a car - even if you plan to do tours with a company, you will want to be able to go to restaurants and shops that you select individually. Plus, some of the best winery experiences are not on any of the tours.