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Holiday Inn Express Windsor - Sonoma County

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Holiday Inn Express Windsor - Sonoma County
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204 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Cape Cod, Massachusetts
Reviewed 4 days ago NEWvia mobile

Traveling the west coast for seven weeks now and this HIE was not on the top of the list of at least twenty different properties. As a Platium member the greeting by the clerk at check in was less than pleasant. No standard greeting, no pleasantries, no upgrade available, very grouchy. King size bedroom was very small and not terribly...

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Helpful?
Thank Nancy011351
Dallas, Texas
Reviewed 2 weeks ago via mobile

We stayed overnight during our road trip around the wine country. We wanted to visit the Dry Creek & Russian River area so we needed a "midpoint" to stay. We were starting to get afraid when we saw reviews of other hotels that weren't clean, a lot more expensive & even had bed bugs problems. The hotel needs to be...

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Helpful?
Thank joll86
Los Angeles, California
Reviewed 4 weeks ago

The room was freezing (over the garage and overlooking the freeway/right next to it), but the heat worked well (once on). Note - no vents in the bathroom so leave the door open so it heats up. There were a lot of tables in our room but only one chair which was odd, but not an issue. Terrible blow dryer....

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Helpful?
Thank _L_178
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a review for our hotel. I do apologize that you did not have a better experience. We are getting ready to have a complete hotel remodel which will include some of the items mentioned in your review. We hope that once our remodel is complete that you give us another chance to...

Sydney, Australia
Reviewed 12 January 2017

We spent a night here recently, the hotel is nice in an good location near Windsor town, although we drove into Santa Rosa for dinner which is also pretty convenient 10 minutes down on the 101. The room was fine, standard for this chain, breakfast was very good and staff were very friendly and helpful. Bit of a wait to...

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Helpful?
Thank Kathy L
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for your recent review of our hotel. I apologize that you had a not so welcoming check in experience. I will be sure to relay this to my staff as we try our best to make all of our guests feel welcomed. We hope that when you're in the area again, you give us another chance to deliver...

California
Reviewed 15 November 2016

Stayed here for 2 nights on business. The rooms are run down and dingy, wall paper peeling from the wall, walls badly marked and unclean, check in staff are not well trained. Poor value for what was charged. I wish I would have changed hotels after one night. Will not make that mistake again

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Helpful?
1Thank biztraveler624
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues are being looked into & the hotel is getting ready for a complete remodel. Sincerely, Robin V Office Manager

Medford, Oregon
Reviewed 13 November 2016 via mobile

Check in onboarding process needs work. Cars backed up on the main street because of insufficient landing area and no one directing guests. One of the two desk attendants did not speak clear English so we could barely understand each other. No recognition of Rewards membership and while I realize the vehicle info is needed, do you really need me...

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Helpful?
1Thank rmuckey1
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for your candid review. Our hotel is derived of many cultural backgrounds that are given the opportunity to work at this hotel. The specific front desk person that you're referring to just started working for us. As for poor value I sorry that you feel that way, there are plenty of other hotels in the area that you...

San Diego, CA
Reviewed 24 October 2016 via mobile

My wife and I stayed here two nights. It's right off the hwy but not very walkable to local amenities. It's also next to a dumpy looking apartment complex. Hotel rooms are rundown and dingy, overpriced for what you get. Peeling dingy wallpaper, broken light switches and old, used up furniture. The exterior and lobby area were updated but the...

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Helpful?
1Thank Traveling_Tobes
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the condition of your room. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Robin V Office...

Windsor, California
Reviewed 19 October 2016

Super clean! Staff was very friendly and the shower had excellent water pressure. The continental breakfast has a variety of options. Parking is gated, which is nice. Close to downtown Windsor. Good value.

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Helpful?
Thank Jennifer R
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate the time you took to relay your experience at our hotel. We look forward to your next visit with us.

Boerne, Texas
Reviewed 21 August 2016

This hotel is well located if you are visiting the Dry Creek or Russian River Valley areas, not so good for Sonoma or Napa, as driving over to those places on 101 is a traffic nightmare almost any time of day. The common areas of HIE are nothing special, although they do offer free wine tastings hosted by local wineries...

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3Thank hillcntrytraveler
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a review for our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we...

penang
Reviewed 19 August 2016

wow, great nutritious breakfast. turkey sausage, pork sausage, eggs, cheese, yogurt, pancakes, walnuts, cinammon rolls. nice little pool, hot tub, and dry sauna. easy access to the freeway, the quaint town of Windsor, and all the Russian River wineries. ample parking, and next door to a bowling alley. Only complaint: someone must have spilled an entire bucket of chlorine tablets...

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Helpful?
Thank adrian l
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate the feedback regarding your experience. I will let our pool technician know that there was an incident with the chlorine levels as indicated in your review. I hope that his does not prevent you from returning to our hotel in the future, we look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful Windsor Holiday Inn Express Hotel is located in the heart of Sonoma County Wine Country, nestled between Healdsburg and Santa Rosa. Leisure travelers will enjoy access to over 100 wine tasting rooms in the Russian River, Dry Creek and Alexander Valley, including world famous Rodney Strong, Kendall Jackson or the local favorites of Segeshio or Bella. It is just a short drive to view the stunning trees at Armstrong Redwoods, or capture the breathtaking Sonoma Coast. Our hotel is close to additional attractions including Safari West, Wells Fargo Center of Performing Arts, and Charles Schulz Museum, home to the 'Peanuts' gang. Our location is walking distance to the charming Windsor Town Green. Many enjoyable dining choices, boutique shopping, coffee shops and a variety of events on the Town Green such as the Farmers Market, summer concerts and family fun. Business travelers appreciate our comfortable and convenient location in proximity to the Santa Rosa Airport Business Park and Windsor Business Park. Corporate rates are available to our business travelers. We welcome federal and state government employees. The hotel offers a 24-hour business center. While lodging in our Windsor hotel guests will enjoy a complimentary hot breakfast, free wireless Internet, fitness center, indoor jacuzzi and sauna, outdoor heated pool. We look forward to having you stay with us! ... more   less 

Additional Information about Holiday Inn Express Windsor - Sonoma County

Address: 8865 Conde Lane, Windsor, CA 95492
Region: United States > California > Sonoma County > Windsor
Price Range: $193 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Windsor - Sonoma County 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express Windsor - Sonoma County Hotel Windsor
Holiday Inn Windsor
Windsor Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Windsor - Sonoma County staff and other travellers.
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Questions? Get answers from Holiday Inn Express Windsor - Sonoma County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
 of 5 bubbles alakersfan, 24 Jul 2016 | Read review
“Ask for a room not facing the street.”
 of 5 bubbles CACDJ, 19 Jul 2016 | Read review
“I think will be better to have balcony room”
 of 5 bubbles CanCan40, 13 Jul 2016 | Read review
“Don't stay here”
 of 5 bubbles drsandrarahe, 7 Jul 2016 | Read review
“Rooms with higher numbers, e.g. 220, 221”
 of 5 bubbles L8178CRwilliams, 8 Jun 2016 | Read review
5 of 5