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The Pines Lodge, A RockResort

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The Pines Lodge, A RockResort
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525 Reviews from our TripAdvisor Community

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Showing 512: English reviews
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Reviewed 1 week ago

**Positives** The staff was friendly and professional. The lobby and amenities, especially the boot warmers, were fantastic. **Negatives** The shower in our room was broken. Baths only. The toilet seat was broken and could slide off the base. The smoke detector had two green LEDs that flash brightly every few seconds, illuminating the whole room at night. The snow/ski path...

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Helpful?
Thank Eric S
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear Eric S Thank you so much for taking the time to provide your review as your feedback is very valuable to us. I’m very happy to hear that our new “Boot Lounge” with our warmers and our lobby, hotel amenities were fantastic. Also wonderful to hear my staff was friendly and professional. I am very sorry to hear your...

Reviewed 1 week ago

We hadn't stayed at the Pines Lodge for a few years, but were so happy to be back. The staff was gracious and intuitive from start to finish. Our room had a perfect view of Beaver Creek village and was nicely appointed with plenty of room for the two of us and our ski gear. What a lovely view to...

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Helpful?
Thank Nicole M
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Nicole M, Thank you for taking the time to write your review about The Pines Lodge and your trip to Beaver Creek. I am so glad to hear that you enjoyed your room and the amazing views of the village and that our staff was able to provide you with great customer service,! Comments from our guests are an...

Cookeville, Tennessee
Reviewed 2 weeks ago

The staff at the Pines Lodge is wonderful. They are always helpful and cheerful. From the work out facility to the bellman to the front desk, I was always greeted with a smile and asked how my day was. I always appreciate being made to feel welcomed. Thanks for a wonderful stay.

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Helpful?
Thank KristieTN
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear KristieTN I am so glad that you enjoyed Beaver Creek and the hotel for your recent getaway! Great to hear you loved all the great amenities we offer through the hotel. Comments from our guests are an invaluable tool we use to make sure we are providing superior service and surpassing guest expectations in order to truly provide the...

Las Vegas
Reviewed 2 weeks ago

Was surprised with a ski weekend by my wonderful wife at The Pines Lodge in Beaver Creek, Colorado. Upon finally getting there (total disaster of a drive on the freeway) we were able to get checked in and go to our room. The room was very spacious, and welcoming. After settling in for the night, we woke up early, went...

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Helpful?
Thank OneHappyCouple2007
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear OneHappyCouple2007, Thank you so much for taking the time to write your review about your recent surprise weekend at The Pines Lodge! I am beyond happy to hear that you enjoyed your stay and extended your skiing, once you start it is hard to stop! I certainly hope you and your wife come see us again without that pesky...

Fort Collins, Colorado
Reviewed 2 weeks ago

Driving up to the hotel, the valet team had our car unloaded and luggage up to our rooms, our ski equipment labeled and taken to the equipment room ( including boots on warmers) all in less than 5 minutes. Fantastic! The service stayed at that level the entire stay. Bottom line is we will be back. Sarah, the manager, made...

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Helpful?
2Thank steve100
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

steve100, Thank you for posting your review from your recent stay with us at The Pines Lodge! I am so thrilled to hear that the trip went well and that our staff was able to provide you with such great service, that is certainly when we strive for! I hope that you will be back soon to visit us! We...

Reviewed 2 weeks ago via mobile

The deluxe king is very roomy. Great service, friendly staff. Great coffee on the floor in the morning, convenient boot and ski rooms, great restaurant and bar. Ski off is pretty convenient; ski on less so but the shuttle is quick and easy

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Helpful?
Thank Karen M
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Karen M, Thank you so much for taking the time to write a review from your recent stay with us, I am so happy to hear that you enjoyed the King Deluxe room you stayed in! I am glad that you had a chance to enjoy our amenities; coffee, ski/boot rooms and the Grouse Mountain Grill!\ We know there...

Atlanta, Georgia
Reviewed 2 weeks ago

My husband and I had not taken a vacation since our Honeymoon over 5 years ago, so the stakes were high for our vacation in Beaver Creek. Because of the staff and the accommodations at the Pines, our vacation was stellar. From the moment we were picked up at Eagle airport to the moment we left to return home, we...

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Helpful?
Thank EricaLovesSkiing
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear EricaLovesSkiing, Thank you so much for taking the time to write your review of your most recent stay with us at The Pines Lodge. I am so delighted to hear that our staff was able to provide you and your husband with exceptional guest service, that is what we strive for each and every day! It is wonderful to...

San Juan, Puerto Rico
Reviewed 2 weeks ago

We stayed at the Pines Lodge for a wedding celebration. The experience was extraordinary. Upon arriving, the amazing valet parking staff took care of our car (car was always on time per our request); took care of our luggage (a lot) which was handled with extreme care; check in was quick; very cordial front desk personnel; room was big and...

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Helpful?
Thank iborges1
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear iborges1, Thank you so much for writing your review on your recent stay with us during the wedding celebration! It sounds like you stayed very busy that week, but that's great to hear as you got to experience many different parts of The Pines Lodge and Beaver Creek! I am beyond pleased to hear that our staff was able...

Wichita
Reviewed 3 weeks ago

The Pines is the optimum blend of access (to Beaver Creek) and isolation from the mayhem in the village. Management has changed somewhat, over the years but individual staff can still be counted on. There were several times when staff was simply overwhelmed.

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Helpful?
Thank SkiVailValley
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear SkiVailValley, I am so glad to hear that you enjoyed your stay to Beaver Creek and The Pines Lodge! We certainly pride ourselves on being a quiet boutique hotel and am so happy that you enjoyed the aspects of your stay! Comments from our guests are an invaluable tool we use to make sure we are providing superior service...

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

We have stayed here two years running and love this place. Very professional staff. Great service. It is ski in ski out (if you don't count the 50m walk on a flat trail). Great restaurant. My only fault and it's a small one is that breakfast does not live up to the standard set by the same restaurant in the...

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Helpful?
Thank Martin A
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear Martin A Thank you for your recent review of the Pines Lodge, I am very glad to hear that you enjoyed your stay with us and always love welcoming back repeat guest! Thanks for your feedback on our Breakfast offering through the Grouse Mountain Grill. Will certainly take this feedback and look at addressing this area. We appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Slope side at Beaver Creek, The Pines Lodge is a luxurious yet intimate lodge that features ski-in access, exceptional accommodations, and remarkable views throughout the year. Nestled between aspens and pines and overlooking the majestic beauty of The Rockies, The Pines Lodge offers the luxury ski resort experience of a lifetime. While staying at The Pines Lodge you, your guests, and your family will be mere steps away from the ski slopes and the Grouse Mountain Grill, a AAA Four Diamond Award-winning restaurant, where you’ll be treated to some of the finest fare in all of Colorado.The Pines Lodge was recently awarded the #3 in Top Resort in the Continental United States by the 2012 Travel + Leisure World's Best Awards readers survey. ... more   less 

Additional Information about The Pines Lodge, A RockResort

Address: 141 Scott Hill Road, Beaver Creek, CO 81620-5405
Region: United States > Colorado > Beaver Creek
Price Range: $229 - $1,370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Pines Lodge, A RockResort 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
The Pines Lodge, a Rock Hotel Beaver Creek
Pines Hotel Beaver Creek
The Pines Hotel
Hotel Style:
#3 Family Hotel in Beaver Creek
#7 Romantic Hotel in Beaver Creek
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Questions & Answers

Here's what travellers have asked, with answers from The Pines Lodge, A RockResort staff and other travellers.
10 questions
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Houston, TX
3 months ago
Lambertville, Michigan
5 months ago
Tarpon Springs, Florida
over a year ago

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Questions? Get answers from The Pines Lodge, A RockResort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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