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Ameristar Casino Resort Spa Black Hawk

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1,281 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
Como, Colorado
1 review
Reviewed yesterday NEW

Called up early to see if the Deluxe room included the garden tub. "Suuurrrre!!!" No discount for disabled Vets. Get there, no garden tub. Send me with a key card to a room that is occupied. Manager seems disinterested(Gary). Sends me to another room, key card doesn't work again. Back to the check in counter. I asked for a refund... More 

Helpful?
Thank sshelley551
Bartlesville, Oklahoma
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 days ago NEW via mobile

When we arrived the check in was really quick and efficient. The room was very clean and my wife loved that they had a tub and shower. All the furnishings were very nice. I would have appreciated a guide to the hotel with information on hours and phone numbers. We had valet parking and information said we could text for... More 

Helpful?
Thank Oktraveler83
Spring Lake Park, Minnesota
Level Contributor
5 reviews
Reviewed 3 days ago NEW

Great hotel, not so great food. Spa is good. roof top swimming pool and outdoor hot tub. Very nice rooms, but they never cleaned our room so that was disappointing since we spoke with 2 other housekeeping people and called housekeeping. We go every time we go to Denver . Don't know if we will go back. Talked to the... More 

Helpful?
Thank BunnyOrrben
Castle Rock, Colorado
1 review
Reviewed 1 week ago via mobile

We stayed in one the spa suites. We disappointed that the fireplace didn't work and the jets in the spa tub barely worked. You spend a lot of money for that type of room and would like to use the spa and fireplace. The Ara spa was amazing and the food was very good. Just disappointed on the room.

Helpful?
Thank bevandtomdd
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We sincerely appreciate your feedback regarding the rooms, and we will be sure to send your comments along to our leadership teams so we can address your concerns. We hope to see you again soon. Kind Regards, Ameristar Black Hawk. More 

Sugar Land, Texas
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

We have been to Black Hawk several times and always enjoy our visit. We also always stay at Ameristar and have never been disappointed. Our November visit consisted of 4 nights, and was perfect! We were greeted warmly and check in was a breeze. Our room was on the 23rd floor with a great view. On our second day after... More 

Helpful?
Thank Virginia C
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar, and letting us celebrate such a special occasion with you! We're thrilled to hear you had an overall outstanding experience with us. We sincerely appreciate your feedback, and we look forward to seeing you again soon. Kind Regards, Ameristar Black Hawk. More 

Paris, France
Level Contributor
219 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 weeks ago

Hotel is largest in Blackhawk. The accomdations are OK but service is not so good. Room service is a joke, very little available and most of the few items available they did not have. Do not expect service here that one gets is Las Vegas, Biloxi, or other major gambling areas. Mostly Denver and surrounding cities come here on weekends.... More 

Helpful?
Thank desfwillis
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for taking the time to review your recent stay with us. We are concerned to hear you didn't have a 5-star experience. Could you please email us at socialmediaabh@ameristar.com with additional feedback so we can address your concerns directly? We look forward to hearing from you shortly. Kind Regards, Ameristar Black Hawk. More 

1 review
Reviewed 2 weeks ago

My husband and I booked this hotel for our honeymoon for 3 nights as we had wanted a getaway while we were in Colorado. As a fan of the casinos (husband) and a spa go-getter (myself), it was the ideal medium for the both of us. After a great spa treatment and decent gambling experience the first two nights, we... More 

Helpful?
Thank K_NLong
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for taking the time to review your recent stay. We're concerned to hear you had a negative experience, and we would like to have someone on our leadership team reach out to you directly. Could you please email us at socailmediaabh@ameristar.com with additional information, including the date and name of your reservation? We look forward... More 

Denver, Colorado
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Closes thing to a nice hotel in Las Vegas. Easy to get to about 1:15 mins from Greenwood Village Co. Rooms are large and very clean. Great indoor pool and hot tub . Top floor has a beautiful area to entertain and relax. Buffet is good. Weekends have all you can eat crab legs. Very friendly and helpful black jack... More 

Helpful?
Thank Robin F
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good evening - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you had an overall enjoyable visit and loved the rooftop pool and delicious buffet. We sincerely appreciate our feedback, and we look forward to seeing you again soon. Kind Regards, Ameristar Black Hawk. More 

Denver, Colorado
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

My husband and I love staying at the Ameristar Casino. It is a short and easy trip from Denver, always a nice stay, and a fun getaway. The area around Ameristar takes you back in time! Lots of fun casinos within walking distance and the Ameristar buffet has a lot of different food stations to choose from. The rooms are... More 

Helpful?
Thank HeidiAnneSnow
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good evening - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you had an overall enjoyable visit and loved the buffet and wonderful atmosphere. We sincerely appreciate our feedback, and we look forward to seeing you again soon. Kind Regards, Ameristar Black Hawk. More 

Denver
Level Contributor
166 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago

We visited on a Sunday dinner time. The buffet has gone up in price, but it's the same great food and attentive service. I'd have given it a 5 except for one major change: they don't peel the shrimp any more, and the ones I had were tasteless except for whatever coating they put on, which tasted like garlic and... More 

Helpful?
Thank Donna S
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good evening - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you had an overall enjoyable visit. Thank you for your comments regarding the shrimp at the buffet. We will be sure to pass that feedback along to our team. We sincerely appreciate our feedback, and we look forward to seeing you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Timberline Grill
Timberline Grill
Cuisines: American, Armenian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ameristar Casino Resort Spa Black Hawk is a completely new luxury hotel and spa in the Denver area. This Ameristar Hotel in Black Hawk has 536 spacious guest rooms with 64 suites, many featuring panoramic views of the Rocky Mountains. You’ll find a full-service day spa and the only pool in Black Hawk at this Ameristar Resort. Guests may also enjoy an on-site Fitness Center, indoor/outdoor swimming pool and a two-story casino with rustic elegance. ... more   less 

Additional Information about Ameristar Casino Resort Spa Black Hawk

Address: 111 Richman Street, PO Box 45, Black Hawk, CO 80422
Region: United States > Colorado > Black Hawk
Price Range: $163 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Resort Spa Black Hawk 4*
Number of rooms: 536
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa Black Hawk Hotel Black Hawk
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa Black Hawk staff and other travellers.
21 questions
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Raleigh, North Carolina
Raleigh, North Carolina
5 months ago
over a year ago

See all questions (21)

Questions? Get answers from Ameristar Casino Resort Spa Black Hawk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't spend much time in my room.”
 of 5 bubbles 802robinf, 10 Nov 2016 | Read review
“Higher rooms have better views of the area.”
 of 5 bubbles Z2533MMemmah, 27 Oct 2016 | Read review
“Have not had a bad room when staying at Ameristar”
 of 5 bubbles 609jillp, 26 Oct 2016 | Read review
“Upper floor room, good views”
 of 5 bubbles SamRockyMountains, 18 Oct 2016 | Read review
“Get a room that overlooks the city. It's worth the extra cost.”
 of 5 bubbles Jrcgasket, 13 Oct 2016 | Read review
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