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Surf Hotel & Chateau

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Traveller (208)
Room & Suite (95)
Pool & Beach (1)
Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“keyless entry”(11 reviews)
“the river”(111 reviews)
“boutique hotel”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Banquet Room
Private Balcony
3 Star accommodation
All hotel details
Additional information
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (252)
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249 results
Traveller rating
199
35
11
3
1
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LanguageEnglish
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199
35
11
3
1
Show reviews that mention
All reviewskeyless entrythe riverboutique hotelloft roomclimb a ladderfull service hotelbalcony overlookingfrench countrynew developmentsoft sheetsbeautiful hotelmain partwalk in showertrundle bedgas lanternsconstruction noisedoor code
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1 - 5 of 249 reviews
Reviewed 5 days ago

We were excited to be staying at the Surf Hotel because of the reviews we read but the room falls short in multiple ways. For example, there is no dresser. That means we had to leave our clothes in our suitcases on the floor. I...More

Thank westcoastguy77
Response from Andre S, Manager at Surf Hotel & ChateauResponded yesterday

Thanks for staying with us and your thoughts on our property. We are such a new place that we always appreciate reviews from our guests. I'm sorry that we were not able to live up to expectations, and allow me to give some insight on...More

Reviewed 1 week ago via mobile

I just loved this place. Right on the river in the new part of town. Lovely shared NOLA style balcony. While the rooms were minimalist, they spent their money wisely. Nespresso coffee machine, comfy mattress, pillows, and the nicest hotel sheets I have ever slept...More

2  Thank HighPlainsDrifters
Reviewed 1 week ago

We absolutely loved our stay at the Surf Chateau. The hotel & chateau is located in a lovely part of the town of Buena Vista- the nearby neighborhood and shops are quaint and very family-friendly. And it's right next to the river. Our room had...More

1  Thank Rachel L
Reviewed 3 weeks ago via mobile

Spent 2 nights in Buena Vista at the Surf. Attention to detail, quiet, and a beautiful hotel and chateau’s! Ate at the hotels resturant: Wesley and Rose. Incredible! This hotel is between 2 mountain ranges and has a river that runs through it! Awesome experience!...More

Thank Kattymom3
Reviewed 3 weeks ago

This was the second time my husband and I stayed at the Surf Chateau (we have not stayed in the Hotel). We thoroughly enjoyed both visits. Our room at the Chateau was not large, but with the cathedral ceiling it felt cozy, not cramped. The...More

Thank Kathryn S
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Free Parking
Non-Smoking Hotel
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$147 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$147 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (208)
Room & Suite (95)
Pool & Beach (1)
Family and Play Areas (2)
Questions & Answers
Ask a question
nicolexhunter
13 September 2017|
AnswerShow all 5 answers
Response from TravelGirlDallas_TX | Reviewed this property |
I wrote directly to the hotel with some questions, the email address is on their website, and they were very quick to respond. I don't think it hurts to ask for an early check in.
0
Votes
stuawa
14 July 2017|
AnswerShow all 2 answers
Response from Brian M | Property representative |
Thanks for your interest in the Surf Chateau! There is indeed construction going on next door. However, it may or may not be an issue depending on your exact dates, room type, etc. I would recommend giving us a call when you... More
0
Votes
Sheri G
14 October 2015|
AnswerShow all 6 answers
Response from Brian M | Property representative |
I believe House Rock Kitchen, located on East Main Street, would have the widest selection of gluten free/non-dairy menu items.
0
Votes
Room Tips
"Get a room on the balcony"
Read review
"Choose a balcony room...river view rooms are awesome and the park view rooms looked nice as well."
Read review
"Suggest a river view on the upper floor. Chateau rooms/suites are more private than the hotel."
Read review
"Top floor facing south with a balcony"
Read review
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