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Comfort Suites Castle Rock

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Comfort Suites Castle Rock
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143 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Scottsbluff, Nebraska
Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 October 2016

Wife had shoulder surgery so we went down the day ahead as we live out of state. They also provide a special rate for patients. I called down and talked with Debbie and she got us set up. The surgery went OK but the time is recovery took longer than planned so we planned to stay an extra day and... More 

Helpful?
Thank Gary C
Christchurch, New Zealand
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 October 2016

I was traveling in the area on business and so a room with a microwave oven and a small refrigerator was welcome. The young man on the front desk at 2 am was helpful and cheery and the location was good for access to the highway and the many restaurants and shops that surround Castle Rock. However, the refrigerator had... More 

Helpful?
Thank DaisysMum_11
Canadian, Texas
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2016

When we entered the motel no one was at the front desk. This was at 7:30 p.m. There was a note directing us to dial this number on the phone that was propped up on the counter for assistance. I dialed and told this person we were there to check in (and we had a reservation.) She replied "I will... More 

Helpful?
1 Thank P5652RRkareng
Stilwell, Kansas
1 review
Reviewed 16 September 2016

No one ever answers the phone at the front desk. It rings so longs then they hang up on you. I got one rate and approved length of stay from one person; asked to speak to a manager to get a Corporate rate (special for a current project in the area that the we were told we would get for... More 

Helpful?
Thank trish142016
Albuquerque
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 September 2016 via mobile

We recently stayed in castle Rock Colorado to visit our daughter and three grandchildren on our way to Sturgis, of course, our first choice is Comfort Suite, because of Scott.. He makes us feel like we are part of his world, like extended family.. he remember us each time we visit , he is a very busy man, but Always... More 

Helpful?
Thank Madelyn L
Taft, Tn
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2016 via mobile

Bottom line on this stay was that despite an explanation of how important a timely wake up call was (some members of our group had a very early morning flight), no call was ever received. It not only wasn't received late, it simply wasn't received at all. Honestly the young woman working the desk just didn't seem to care. If... More 

Helpful?
1 Thank Ed W
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2016

Great location on the end of a road near the Interstate and several different shopping locations along with restaurants. Staff was friendly and helpful whenever we had a need to interact with them. Would definitely stay here again as this was a great location to start out exploring the area. Only downfall was the breakfast was pretty much the same... More 

Helpful?
Thank rocky367
Orando
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 August 2016 via mobile

Our King room was fine, breakfast was OK, door keys were frustrating. Our family was in town for a wedding and had several rooms. Multiple rooms had key issues which was frustrating. It's also annoying to get the lecture about all the ways that you have caused the card to demagnetize when it's clearly a problem that affects multiple rooms... More 

Helpful?
Thank RosserBeyer
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2016 via mobile

What a fantastic place!! It was clean, very comfortable, and incredibly accommodating! For one reason or another, we seemed a bit "needy" that night (3 calls to the front desk) and the lady at the desk was on point! She got us absolutely everything we needed AND even sent a few more. We never saw her without a smile either.... More 

Helpful?
Thank randbatt45
New York City, New York
Level Contributor
391 reviews
243 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 16 July 2016

Located about 25 minutes South of the southern junction of I-225 and I-25, in a beautiful area. Good location a couple of minutes off of I-25, in an area of hotels and retail businesses. Hotel looks very nice, newer, nicely landscaped, clean and cozy. Checked in by cheerful desk clerk, she apologized for not being able to give me upper... More 

Helpful?
Thank William J

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service

Additional Information about Comfort Suites Castle Rock

Address: 4755 Castleton Way, Castle Rock, CO 80109
Region: United States > Colorado > Castle Rock
Price Range: $124 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Castle Rock staff and other travellers.
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Questions? Get answers from Comfort Suites Castle Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would recommend floor 3 so there is no noise from guests above; pet friendly rooms are avaialble on the ground floor.”
 of 5 bubbles DaisysMum_11, 30 Sep 2016 | Read review
“Go check out the room first for smoking odor.”
 of 5 bubbles P5652RRkareng, 27 Sep 2016 | Read review
“Just don't deal with front desk people. Do everything on line and get confirmation”
 of 5 bubbles trish142016, 15 Sep 2016 | Read review
“We stayed on the second floor and we had no issues with noise.”
 of 5 bubbles viajarlejos12, 2 Sep 2015 | Read review
“Get a room on the north side, there is a dog park and playground behind the motel”
 of 5 bubbles HackMack, 29 Aug 2015 | Read review
5 of 5
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