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It boggles my mind how this hotel got such good marks OR thinks it is worth $82/night. Originally booked for 3 nights. Once inside my room, I did not unpack, but called the front desk & said my room AND the hotel itself is NOT...More
Undergoing renovation. Must carry luggage up and down stairs just to get to elevator. Some doors obstructed due to construction. Inconvenient parking. Took over 30 minutes from check-in to get luggage to room. No luggage carts available. Room telephone did not work. 1 or more...More
I am not givivng a review because of a free night as insuniated by someone previous.
I have stayed here a number of times with my husband to get away and enjoy very much needed alone time. The rooms are clean bed are comfortable .We...More
I have been writing reviews for Tripadvisor for many years and everyone who knows me, knows that I tell it like it is. I am not writing this review because I will get a free night like someone else insinuated. I just know that I...More
The room itself was ok and so was the lobby. The halls were terrible and looked like they hadn't been vacuumed in weeks. Paint was peeling everywhere. It isn't in a great area of town even though It is close to downtown just over the...More
Wow! This was very much NOT my experience. They did not ask where we were from when reserving a room (although we are from out of state) and never had any rude experiences, booking, checking in, etc. actually, they were... More
Wow! This was very much NOT my experience. They did not ask where we were from when reserving a room (although we are from out of state) and never had any rude experiences, booking, checking in, etc. actually, they were quite helpful during the reservation call and when we checked in and needed to find a place to get a bite to eat. I did call the hotel directly when booking (not N 800#), as I always do. Not sure if that may have made a difference for you. I do know it was made clear it was a no smoking facility (no weed) which was one of the reason I chose this place. I am sorry your experience was negative. We had a great time and it was conveniently located for Garden of the Gods as well as Pikes Peak..