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Hilton Garden Inn Colorado Springs

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Traveller (39)
Room & Suite (36)
Dining (2)
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Overview
  • Excellent49%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“promenade shops”(8 reviews)
“front desk”(64 reviews)
“pf changs”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Colorado Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Colorado Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (667)
There are newer reviews for Hilton Garden Inn Colorado Springs
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Traveller rating
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25
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306
194
99
35
25
Show reviews that mention
All reviewspromenade shopsfront deskpf changsdirectly across the streetthe air force academybreakfast staffnice hotelgreat place to staynorth sidepikes peakviews of the mountainswould stay here againbusiness centerfresh fruitcomfortable roomcoffee makerbusiness trip
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21 - 25 of 659 reviews
Reviewed 5 April 2018

Normally, I write a detailed report of my stay at a hotel (please see other reviews) however, I only stayed in this hotel one night and it was unimpressive. I have read some of the reviews regarding the view from the hotel but it is...More

Thank Volleyball4
Response from SPRINGS_HWD_GM, Front Desk Supervisor at Hilton Garden Inn Colorado SpringsResponded 7 April 2018

Thank you for your review. We hope you give us a 2nd chance the next time you are in town

Reviewed 4 April 2018

Hotel was clean and staff was friendly. Check in and out was very fast and easy. Elevator was slow. Thankfully it only has three floors. The stairs aren't neat the elevator. The room has plenty of space and very clean.

Review collected in partnership with Hilton Garden Inn
Thank michellerM3844CM
Response from SPRINGS_HWD_GM, Front Desk Supervisor at Hilton Garden Inn Colorado SpringsResponded 7 April 2018

Thank you for your review, we look forward to serving you again!

Reviewed 30 March 2018

Stayed here 1 night. We booked the room an extra night then I got called home. The staff was great and I was not charged extra. Very friendly and helpful and I would definitely stay here again. Wonderful customer service!

Thank turningpointco1
Response from SPRINGS_HWD_GM, Front Desk Supervisor at Hilton Garden Inn Colorado SpringsResponded 4 April 2018

Thank you for your review, we are glad you enjoyed your stay! We look forward to serving you again!

Reviewed 29 March 2018 via mobile

I was in town on business and stayed here because of the good location in Colorado Springs. The front desk checked me in and failed to run my credit card. My phone rang at 6:00am that morning. I assumed it was a wake up made...More

1  Thank Allison M
Response from SPRINGS_HWD_GM, Front Desk Supervisor at Hilton Garden Inn Colorado SpringsResponded 4 April 2018

I apologize for the inconvenience you encountered during your stay. We do hope that you will give us a second chance the next time you are in town.

Reviewed 26 March 2018

Family visit to our see our son at the Academy, excellent location - very military friendly. Service was outstanding, breakfast was great - as always. this is the 3rd time I've stayed at this location, always a great experience.

Review collected in partnership with Hilton Garden Inn
Thank mdthomet
Response from SPRINGS_HWD_GM, Front Desk Supervisor at Hilton Garden Inn Colorado SpringsResponded 27 March 2018

Thank you for your review, we look forward to serving you again!

View more reviews
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Details
Price range
US$128 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Colorado Springs
#14 Business Hotel in Colorado Springs
#20 Romantic Hotel in Colorado Springs
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$128 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Colorado Springs
#14 Business Hotel in Colorado Springs
#20 Romantic Hotel in Colorado Springs
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (39)
Room & Suite (36)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Renae W
15 October 2016|
AnswerShow all 5 answers
Response from HGICOSprings | Property representative |
No, smoking of any kind is prohibited.
0
Votes
Robert L
23 September 2016|
AnswerShow all 3 answers
Response from HGICOSprings | Property representative |
21 years old with a valid ID.
0
Votes
Robert L
23 September 2016|
AnswerShow all 4 answers
Response from HGICOSprings | Property representative |
21 years old with a valid ID
0
Votes
Room Tips
"Great customer service!"
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"Simply AVOID this hellhole of a hotel."
Read review
"rooms away from the pool would be quieter I would assume"
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"Unless you can get a suite I would look elsewhere.Not sure they would even be considered suites."
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