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Homewood Suites by Hilton Colorado Springs Airport

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379 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Colorado Springs Airport
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Showing 379: English reviews
Huntsville
Reviewed 29 January 2017

This is an older hotel, not terribly old like back in WWII or something. But it has seen better days. The room is relatively smaller than an average Homewood Suites. I already saw a few cosmetic fixes in the bathroom and such. But it is still a decent stay, better than Hotel 6 or Days Inn and such. There is...

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Helpful?
Thank damiandagger
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for sharing your challenges with me. I will speak with our team about the key card dilemma. The hotel is a rectangle but when you're coming from one of the floors it's easy to get turned around. I appreciate your time and I hope all of your future travel is wonderful. Respectfully, Debbie K.

Reviewed 26 January 2017 via mobile

Old and tired rooms and common areas. If you want a non-smoking room be sure to ask/confirm at check in. They don't pay attention to requests at booking. I spent a night in a smoking room because they didn't have a non-smoking room available for my first night. They gave me a new room when it became available. Staff is...

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Helpful?
Thank Japruzze
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for submitting this review. I appreciate your comments. I would like to apologize for your perception of us not paying attention to your request for non smoking. It wasn't that we didn't want to or didn't see the request. We couldn't do it because we didn't have it available. Your reservation was made for a smoking suite and...

Fort Knox, Kentucky
Reviewed 11 January 2017

The staff was very kind and accomodating. Unfortunately, however, we had to be moved to three different rooms before one was decently clean. Stains all over the walls, stained furniture, and even stains on the comforter. This is well behind normal Hilton properties.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kyle G
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for sharing this information with me. I am sorry that I didn't get to speak with you at the hotel to apologize for your issues in person. Quite generally if we have any kind of guest related challenges I get a note regarding the circumstances. I will speak with our team so that we avoid this kind of...

San Antonio, United States
Reviewed 6 January 2017

This hotel is a dive and way over-priced. The rooms were smelly (moldy) and in need of a renovation. Horrible, horrible experience. The staff was accommodating and allowed us to move to a different hotel without charging us (after trying 3 different rooms that were all horrible).

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Cheryl V
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

I am so sorry to hear about your recent experience in our hotel. I know that you tried to stay with us and I appreciate your effort. I have gone through the suite types you had reservations for and we have made adjustments. I would like to thank you for your candor. We are making more changes in our guest...

Colorado Springs, Colorado, United States
Reviewed 28 December 2016

Very quiet with the quality and comfort you expect from this hotel chain, feel like home. Very helpful staff always trying to make you feel right at home. Nice breakfast and complimentary evening social. Complimentary internet works good. Very nice swimming pool and fitness center.

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Helpful?
Thank Miguel P
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for sharing your thoughts with me regarding your stay in our hotel. I am glad to hear that you were comfortable. Our staff's goal is that every guest would have the same kind of experience you had when they choose to join us. I hope your day is good and thanks for your business as well. Respectfully, Debbie...

Westcliffe, United States
Reviewed 26 December 2016

After many years of coming here, it seems to be getting run-down and the people at the desk aren't too cheerful. Not what you would expect for the price! For the second time in two stays, we put in a request for an early morning cab and it wasn't done. Thanks to alert and helpful cab drivers being in the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank johncE6465ZK
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

I am so sorry to hear that we missed getting a cab for you. I am happy that driver was in the area at that time of the morning and would know to stop by and pick you up??? Was this an Ubber driver who was notified by the cab company? How did they know you were at the hotel?...

Montclair, United States
Reviewed 6 December 2016

Pick another Hilton in area. Room smell, not another room avail. Dishes dirty at arrival. Breakfast was late on first day of stay, missed out (apparently not show of cook). Not great quality of eggs/preparation. Gym is probably the worst of any Hilton/Marriot that I have seen.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank R3474MGandym
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you so much for your review and your business. I am so sorry to hear that you had to wait for breakfast on your first morning. I didn't have any notes that we weren't ready. If you have a moment would you let me know how long you were inconvenienced so I can speak with our team to make...

Iowa
Reviewed 29 November 2016

Not the cleanest hotel I've stayed in....and the indoor pool was incredibly disappointing, to where guests were opening windows and the doors because the chlorine levels were so high that it made everyone's eyes burn.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank A3200GVlaurae
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time and your business. I am sorry to hear that the pool area was uncomfortable for you. I will look into this right away. The pool and the spa are so popular I want to make sure moving forward that we correct anything that might be off with the chemicals. I hope all of your future...

Des Moines, Iowa
Reviewed 28 November 2016

I chose this hesitantly based on mixed reviews I read. We are Hilton Honors members and got a good price combined with points and they do accept dogs. We were given a first floor room right by the door. There was little traffic in and out of the door so it was quiet for the dog. The room was comfortable...

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Helpful?
Thank Cheryl B
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time and this great review of your recent stay with us. It can be a little troubling when reading information other people write. I feel it's their opinion. I respect that but I like you make my decisions based on past experience with a brand or supplier. 9 out of 10 times we are right. I...

Newport News, United States
Reviewed 21 November 2016

This is a great hotel for those who want a quiet stay & privacy. I spent a week at this hotel located very conveniently near the airport and Fort Carson Army Base. Excellent staff , clean rooms. free wine and beer every evening in a very comfortable setting. Alicia is one of the friendliest and helpful staff member who will...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Luis R
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you so much for this wonderful review of your recent stay in our hotel. I will share this review with Alishea. I know it will make her day great just as it has mine. I hope your Holidays are wonderful and get ready I hear we are supposed to have a great 2017. I'm ready. Are you???? :):) Respectfully,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Come and enjoy the beautiful, award-winning Homewood Suites by Hilton® Colorado Springs Airport hotel in Colorado Springs, CO. Our stunning suites are ideal for both business and leisure travelers. Stretch out; enjoy the breath taking scenery, wake up to a full breakfast buffet every morning. If you are staying Monday through Thursday dinner is also included and served in our lodge. The hotel offers convenient access to Pikes Peak, Olympic Training Center, Cheyenne Mountain Zoo, downtown Colorado Springs, as well as centrally located to Fort Carson, Peterson and Schriever AFB. ... more   less 

Additional Information about Homewood Suites by Hilton Colorado Springs Airport

Address: 2875 Zeppelin Rd, Colorado Springs, CO 80916-4306
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $165 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Colorado Springs Airport 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels Direct and Hotels.com so you can book your Homewood Suites by Hilton Colorado Springs Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton - Cos Airport Hotel Colorado Springs
Homewood Suites Colorado Springs
Homewood Colorado Springs
Hilton Colorado Springs
Colorado Springs Homewood Suites
Colorado Springs Hilton
Hotel Style:
#10 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Colorado Springs Airport staff and other travellers.
3 questions
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Questions? Get answers from Homewood Suites by Hilton Colorado Springs Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise is very minimum if any at all.”
 of 5 bubbles mizraimw2017, 7 Mar 2017 | Read review
“Hopefully get a room that needs no repairs.”
 of 5 bubbles kennethm484, 14 Aug 2016 | Read review
“Request a room away stairway exit to avoid smoke smell coming through the vents”
 of 5 bubbles Slouise28, 30 Jul 2016 | Read review
“Try to get a corner room on the west side. Better views of the mountains, and corner views offer a more panoramic.”
 of 5 bubbles coreyk960, 25 Jul 2016 | Read review
“You don't need to worry about which room - they have suites - 1 or 2 bedroom suites with kitchens.”
 of 5 bubbles GraceLovisa, 25 Jul 2016 | Read review
5 of 5