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Embassy Suites by Hilton Colorado Springs

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Embassy Suites by Hilton Colorado Springs
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1,138 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
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Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

My experience at The Embassy Suites was good. The staff was friendly and nice. The beds were comfy. The breakfast was great. The only bad thing was that it was loud. Construction of the lobby was pretty loud, and the highway was loud at night. Other wise it was a nice visit to Colorado.

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Helpful?
Thank jett19
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear jett19, Thank you for staying with us, I am glad that you found everything other than noise from the construction and highway less than desirable. We look forward to seeing you again in the future should your travel plans bring you back to Colorado Springs. Sincerely, Jeff Zelkin

New Ulm, MN
HOTEL’S FAVOURITE REVIEW
Reviewed 20 November 2016

Love Embassy Suites! The Colorado Springs ES is no exception. I brought a bus group of 50 here for a 3 night stay as we toured the area. Sales Rep Jarrod Long was very easy to work with and quick to respond to any questions. ES was an excellent home base and a great place to come "home" to. The...

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Helpful?
Thank AlumniGuy
About Hotel's Favourite Review
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear AlumniGuy, Thank you very much for staying with us and entrusting your group of 50 with us as well. I am very happy that everyone enjoyed the hotel and all of the amenities w have to offer. Thank you for mentioning Jarrod and what a great job he did for you. We look forward to having you back in...

Colorado Springs, Colorado
Reviewed 4 days ago NEW

Very noisy !! Check in was great, very fast and they were friendly. Night help was not good nor did they take care of the problem. A/C also did not work. Hotel is in the process of being remodeled and will look good when completed. Based on the noise and A/C problems I would not recommend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank WaileaBuddy
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear WaileaBuddy, Thank you for staying with us and for posting your experience on TripAdvisor. I am happy the check in went well and that you agree that the hotel will nice once the renovations are completed in the next few weeks. I do apologize for the AC issues and we will look into those. Best Regards, Jeff Zelkin

Reviewed 4 days ago NEW

We traveled with young kids, so a pool is a must. When researching hotels, the site said the pool was opened, but it wasn't. We were able to use the pool of a neighboring hotel, but running down the street with cold, wet young children, sucks.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank O3589YBjuliet
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear O3589YBjulie, I am sorry for the miscommunication on the pool, I am not sure when and how you booked your reservations but we did have alerts on our website and in the booking messages that the pool was closed during renovations from the first week in January until this past week, it opened on Thursday February 16th. Again, my...

OKC, United States
Reviewed 5 days ago NEW

Stay away until the remodeling is completed. Lots of noise during the day and lots of sanding of fiberglass creates a bad smell and dusty environment for patrons. Slow shower drains and check in and check out issues...cannot recommend at this point.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kevin C
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Kevin, I would like to apologize for disruptions you encountered during your stay due to the renovations at the hotel. We are on the final weeks of the construction now, I hope you will consider returning in the future, the finished product is going to be amazing. Sincerely, Jeff Zelkin

Colorado springs
Reviewed 1 week ago

We love this place. Will keep coming back again and again. This is the best hotel in the springs for the money. Everything was great like always. We can't wait till the remodel is done. So we can go back to see finished product. Thank you so much.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank bradmQ3821SA
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Hello bradmQ3821SA, I would like to thank you for staying with us again and for your loyalty to our hotel. We can't wait either to unveil our newly renovated hotel to you and all our guests, it won't be long now. See you soon! Sincerely, Jeff Zelkin

Lakewood, California
Reviewed 1 week ago

Overall the stay was good, but a few things that could have made it better. The construction going on made me feel uncomfortable and nothing was offer for incovinience. While making the reservations it would be nice to know that there are under construction and I would think twice staying there.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank estrada14
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear estrada14, Thank you for staying with us and posting a review on TripAdvisor. I apologize for the construction work at the hotel and for nobody advising you of the renovations, we do have it posted on our website and reservation agents definitely should have advised you if you made your reservation by telephone. The construction is in it's final...

Buena Vista
Reviewed 1 week ago

This is our favorite hotel to stay in when we come to Colorado Springs. Love the complementary drinks at night and the breakfast is great. Just me and my husband come but we still bring our kids too. They love this hotel too.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mary Beth E
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Mary Beth E, Thank you for such great comments! I am so pleased to know that we are your favorite hotel in Colorado Springs. We look forward to your return in the near future, with or without your kids, you are always welcome here. Best regards, Jeff Zelkin

Colorado Springs
Reviewed 1 week ago via mobile

The Embassy Suites is a very good place to stay. Comfortable rooms, clean and fresh, with a fantastic breakfast buffet to greet you in the morning. The hotel is well kept, pleasing to the eye, with safe parking and clean facilities. The pool is well thought out, with room to relax, and the atrium is clean and inspiring. The price...

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Helpful?
Thank 405russellt
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear 405russellt, Thank you very much for staying with us and for sharing your experience with others on TripAdvisor. I am so pleased that you enjoyed the hotel, staff and amenities. Thank you also for recommending our hotel to other travelers, we greatly appreciate your endorsement! Sincerely, Jeff Zelkin

Colorado
Reviewed 1 week ago via mobile

Every couple months we head here for a substantial buffet breakfast at $10 per head tax included! We like watching and chatting to the chef as he prepares our made to order omelettes. Plenty of warm side dishes can fill our plates aling with endless coffee, fruit and bakery goods. By March-April, renovations will complete a relaxing breakfast space with...

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Helpful?
Thank hankandcathy
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear hankandcathy, Thank you very much for your positive comments, I am so pleased that you enjoyed your breakfast and your chat with Chef Dave while he prepared those delicious omelets. I hope we will see you back soon so that you can enjoy the newly renovated space. Best wishes, Jeff Zelkin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Renovated in 2016 our Embassy Suites North Colorado Springs hotel is completely refreshed. Perfectly located, just off I-25, minutes from the University of Colorado, United States Air Force Academy and some of Colorado's biggest attractions. With Pikes Peak as the backdrop and the fresh Rocky Mountain air, our Embassy Suites COS is ideal for your next business trip or vacation. Featuring an upscale modern style ambiance and all the comforts of home, including free Wifi, complimentary cooked-to-order breakfast along with an Evening Reception offering your choice of drinks and light snacks. Our all-suite hotel offers spacious two room suites with a private bedroom and separate living space with a sleeper sofa, large work/dining table and wet bar. Every suite is equipped with complimentary Wifi, a mini-fridge, microwave, two televisions and two telephones. Guests also enjoy working out in our state-of-the-art fitness center and relaxing in our indoor heated pool with hot tub. Other hotel benefits include the 24 hour complimentary business center, free parking, laundry service and on-site convenience store and gift shop. Host your business meetings, large events and Colorado Springs weddings and receptions at the Embassy Suites Colorado Springs hotel. Facilities can accommodate up to 225 guests or for the smaller group we have conference rooms for up to 25. ... more   less 

Additional Information about Embassy Suites by Hilton Colorado Springs

Address: 7290 Commerce Center Dr, Colorado Springs, CO 80919-2629
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $184 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Colorado Springs 3.5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Travelocity so you can book your Embassy Suites by Hilton Colorado Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Colorado Springs Hotel Colorado Springs
Colorado Springs Embassy Suites
Hotel Style:
#5 Green Hotel in Colorado Springs
#13 Romantic Hotel in Colorado Springs
#24 Family Hotel in Colorado Springs
#24 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Colorado Springs staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Colorado Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the mountain view.”
 of 5 bubbles Moonietx, 4 Jan 2017 | Read review
“Stay away from the NW corner. The HVAC system there is like having a constant hurricane next to you.”
 of 5 bubbles ReadySetGox10, 13 Dec 2016 | Read review
“Request a room on the back side, facing the mountains on the top floor.”
 of 5 bubbles loisjoy, 24 Oct 2016 | Read review
“There are elevators sufficient for all floors and views are good from all rooms”
 of 5 bubbles AsaT_13, 7 Oct 2016 | Read review
“The west rooms have great views of Pikes Peak and the mountains.”
 of 5 bubbles RADdoc_TX, 22 Sep 2016 | Read review
5 of 5