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Embassy Suites by Hilton Colorado Springs

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Embassy Suites by Hilton Colorado Springs
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1,164 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Colorado Springs
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Showing 1,160: English reviews
Mansfield, Texas
Reviewed 17 July 2016

Our stay was very enjoyable and the staff was very friendly and professional. The young people that worked during the breakfast and reception were very polite and friendly. They were accessible and very accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Katherine M
aol
Reviewed 15 July 2016

My husband and I along with our son, daughter-in-law, and two grandsons stayed two nights in two adjoining suites. The hotel is a bit older but still very nice. The included breakfast is amazing. There is also a complimentary nightly managers reception with appetizers , snacks , alcoholic beverages and soft drinks. The staff are very pleasant and seem really...

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Helpful?
Thank teffie5677
Kansas City, Missouri
Reviewed 14 July 2016

Excellent service from all staff we came into contact with. The bathrooms are super teenie tiny but were well cleaned. Great location in Colorado Springs to just about everything you want to see or do here. The complimentary breakfast was great! The hotel could use a little maintenance (peeling ceiling in a few places and hard to close slider off...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Patasha D
Lenexa, United States
Reviewed 12 July 2016

If you need or want wifi during your stay don't select this property. Unfortunately the HHonors and AT&T options were both abysmal. Everything else was fine but deal breaker for me. As a matter of fact the breakfast staff was awesome.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Brett F
jzelkin, Front Office Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Hi Brett, Thank you for providing us with feedback regarding your stay. I apologize that your wireless connectivity was less than acceptable. Please know that we are working diligently with our vendor to resolve the issue. Thank you for providing this information to help us improve. We love to hear the feedback on our breakfast and are excited you enjoyed...

Weldon Spring, Missouri
Reviewed 12 July 2016

Top notch reception, early check in, outstanding room, outstanding complimentary breakfast and evening cocktails. Our main reception staff that we interacted with, Rianna, was over the top professional and personable. She really helped make our 8 day vacation an outstanding one.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jameskelcher
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear jameskelcher; Thank you very much for taking the time to tell others about your experience at the Embassy Suites in Colorado Springs. I am delighted that you enjoyed our hotel, and that Rianna treated you well, she is definitely one of the best people we have on our team. I look forward to you staying with us again the...

EL PASO TX, United States
Reviewed 11 July 2016

wont go back to this converted Embassy hotel again and probably never...everything is always damp...even in the eating area youll need a sweater....really ....and we were told pool was heated...no even close....and no one checking to bring more towels i had to ask at least 2 times

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Albert M
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Albert M, I would like to apologize for the less than satisfactory stay you had at our hotel. We use the feedback from guests such as you to make improvements that will have positive effects for our future guests. Thank you for providing the kind of information that helps us to improve. I hope you will change your mind...

Reviewed 10 July 2016 via mobile

We came to the Springs to drop off our son at the Academy for I-Day (Inprocessing). We stayed here 10 years ago and appreciate the amenities and size of Embassy Suites' rooms. The location is great, being halfway between the Academy and downtown Colorado Springs. The hotel has been updated adequately, but you can begin to tell its age. The...

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Helpful?
Thank James J
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear James J, Thank you for posting a review about our hotel on TripAdvisor. I appreciate your candid comments, input such as yours helps us to make improvements in our product and services. I am especially happy that you found our staff to be friendly and accommodating. I hope to see you again at our hotel soon. Thank you again,...

Fort Smith, Arkansas
Reviewed 10 July 2016

Room was clean. Restaurant food was good. Breakfast and mgr reception was the worst I have had at an Embassy ... If you are travelling with kids you will like it pool and hot tub stayed full of kids and food was targetting same.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jameswQ8195WL
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear jameswQ8195WL, Thank you for your feedback on TripAdvisor. I am very sorry we did not provide you with a satisfactory experience in regards to the breakfast and Manager's reception. Our hotel is a great fit for many families and leisure guests, especially over the summer months when families are on vacation and kids are out of school. I would...

Reviewed 9 July 2016 via mobile

We stayed here in a suite with two queen beds and a pull out sofa for six nights. Walking in, it seemed like such a wonderful hotel. The layout is beautiful with lots of sunlight, the room has a sink outside the bathroom (as well as inside), there are two TVs, the hotel offers free happy hour and free breakfast...

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Helpful?
Thank Amanda V
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Amanda V, I appreciate your comments, I am genuinely sorry that so many things that started off good in the hotel didn't stay that way. I have shared your comments with my team and we are working on making the needed corrections so that the items you mentioned can be resolved. Please feel free to contact me if I...

Sanger, United States
Reviewed 8 July 2016

I have used Embassy Suites when I travel for over 20 years. I have always found my stay at the Embassy Suites to be a good to great value! The Embassy Suites Hotel in Colorado Springs is no exception! As the title says: Great Hotel, Great Staff equals a Great Experience!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Stephanie W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Renovated in 2016 our Embassy Suites North Colorado Springs hotel is completely refreshed. Perfectly located, just off I-25, minutes from the University of Colorado, United States Air Force Academy and some of Colorado's biggest attractions. With Pikes Peak as the backdrop and the fresh Rocky Mountain air, our Embassy Suites COS is ideal for your next business trip or vacation. Featuring an upscale modern style ambiance and all the comforts of home, including free Wifi, complimentary cooked-to-order breakfast along with an Evening Reception offering your choice of drinks and light snacks. Our all-suite hotel offers spacious two room suites with a private bedroom and separate living space with a sleeper sofa, large work/dining table and wet bar. Every suite is equipped with complimentary Wifi, a mini-fridge, microwave, two televisions and two telephones. Guests also enjoy working out in our state-of-the-art fitness center and relaxing in our indoor heated pool with hot tub. Other hotel benefits include the 24 hour complimentary business center, free parking, laundry service and on-site convenience store and gift shop. Host your business meetings, large events and Colorado Springs weddings and receptions at the Embassy Suites Colorado Springs hotel. Facilities can accommodate up to 225 guests or for the smaller group we have conference rooms for up to 25. ... more   less 

Additional Information about Embassy Suites by Hilton Colorado Springs

Address: 7290 Commerce Center Dr, Colorado Springs, CO 80919-2629
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $192 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Colorado Springs 3.5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Travelocity so you can book your Embassy Suites by Hilton Colorado Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Colorado Springs Hotel Colorado Springs
Colorado Springs Embassy Suites
Hotel Style:
#5 Green Hotel in Colorado Springs
#13 Romantic Hotel in Colorado Springs
#24 Business Hotel in Colorado Springs
#24 Family Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Colorado Springs staff and other travellers.
14 questions
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Questions? Get answers from Embassy Suites by Hilton Colorado Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large, Pick a suite on the side toward the pool for better views”
 of 5 bubbles Ladyengineer6656, 22 Mar 2017 | Read review
“Worth the extra money for a mountain view room”
 of 5 bubbles alarson214, 20 Mar 2017 | Read review
“Ask for the mountain view.”
 of 5 bubbles Moonietx, 4 Jan 2017 | Read review
“Stay away from the NW corner. The HVAC system there is like having a constant hurricane next to you.”
 of 5 bubbles ReadySetGox10, 13 Dec 2016 | Read review
“Request a room on the back side, facing the mountains on the top floor.”
 of 5 bubbles loisjoy, 24 Oct 2016 | Read review
5 of 5