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BEST WESTERN Executive Inn & Suites

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BEST WESTERN Executive Inn & Suites
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530 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Calgary, Canada
Reviewed 4 weeks ago

The ladies at the front desk and the lady at the breakfast buffet did an excellent job. We mentioned that the room they put us in appeared to have been smoked in and they moved us right away.Told us the Vilkage Inn next door would discount our meal. I loved the walk in shower. Wish more Best Westerns that that...

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Helpful?
1Thank Linda M
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Linda M, Thank you for the kind review of our property. We love that you enjoyed your stay and the amenities we offer. Some rooms have the walk-in shower and some have bathtubs for those who prefer that. We hope you enjoyed Colorado Springs and some of the beauty it has to offer. There are so many attractions and...

Cold Spring, Minnesota
Reviewed 4 weeks ago

The staff was excellent and very helpful. The room was quite small but neat and clean. The cost was on the high end. The breakfast was above average due to the large amount of choices and the cleanliness of the area.

Review collected in partnership with Best Western
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Helpful?
1Thank aeben
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Aeben, Thank you for taking the time to review our property on TripAdvisor. Our staff truly cares about the experience every guest has at our property. We are happy to see you enjoyed your stay with us. We do offer suites and deluxe rooms which provide more space if needed. Next time we can get you upgraded to one...

Colorado
Reviewed 4 weeks ago via mobile

A friend of mine was at a conference at the Broadmoor Hotel, I was in the road and decided to stop by and visit. The Broadmoor is quite the place to stay, but I could stay at the Best Western for four days for what the Broadmoor charges for one night... I digress. The Best Western was a bit of...

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Helpful?
1Thank thisoldshed
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Thisoldshed, Thank you for taking the time to review our property on TripAdvisor. Your feedback is appreciated and very important to us. We are excited to see you enjoyed your stay with us. Our staff aims for superior guest service, every guest, every time. We love seeing we met your expectations in that area. Our location is a bit...

Reviewed 4 weeks ago

The staff is amazing! I would like to give a shout-out to the young red-head who worked in the breakfast area. She was always up-beat and very friendly while diligently doing her job. The rooms were clean as were all the public areas. I was able to hear doors slam through my closed door, but it was not enough to...

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Helpful?
1Thank Michelle B
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Michelle B, Thank you for taking the time to review our property on TripAdvisor. We appreciate your kind words. Mariah has been with us for some time and truly knows how to provide amazing guest service while guests are enjoying some breakfast. We will be sharing your shout-out with her and the rest of the staff. The doors slamming...

Denver, United States
Reviewed 4 weeks ago

I have stayed at this Best Western several times and have always had good service and a quiet, comfortable stay. The hotel is in a great location and I have always had a good experience here. I have also been able to recommend this hotel to others attending the same conference I attend annually.

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Helpful?
1Thank Amy C
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Amy C Thank you for reviewing our property on TripAdvisor. We enjoy seeing you every year for your conference and are very happy to see your experiences have always been good. We love that you pass on a good word for us, thank you for that! We look forward to seeing you on your next visit to Colorado Springs....

Denver, United States
Reviewed 4 weeks ago

I have stayed at this Best Western a number of times and the good quality has been something I can count on. My experience has been without issue each time and I have always had a pleasant experience.

Review collected in partnership with Best Western
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Helpful?
1Thank Amy C
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Amy C, Thank you for the kind review! We love having repeat guests at our property. Our staff works very hard to provide consistent quality and service for everyone. We are so happy to see you enjoy your stay each time you visit. We always look forward to seeing you again! Thank you for being loyal to our property...

Littleton, Colorado
Reviewed 4 weeks ago

Reserved the room ahead of time, and was still charge an additional $100 for deposit. Then, had to wait to receive the money back two days later. $200 for a room that should've been somewhere near $60 is asinign. I will be using a different hotel for my next stay. It was tolerable for one evening. And if you have...

Review collected in partnership with Best Western
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Helpful?
Thank 276reed
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear 276reed, Thank you for taking the time to review our property on TripAdvisor. We are sorry to see you will not return. We understand your frustration about the incidental deposit policy in place. Unfortunately, that is the only way we are protected from charges incurred above the room rate amount. If there are no other charges incurred, the deposit...

Englewood, Colorado
Reviewed 4 weeks ago

I have stayed at this hotel many times. The rooms are big and comfy. The bed has a giant mattress that promotes good sleep. The breakfast items are better than most hotels offering breakfast with the room. Bacon or sausage and Eggs are always there along with waffles and French toast. Sometimes there is biscuits and gravy and other times...

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Helpful?
1Thank JLGerardi
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear JLGerardi, Thank you so much for reviewing our property on TripAdvisor. We were very pleased to see you enjoyed your stay with us. Our suites and deluxe rooms really offer plenty of space for a comfortable stay. We like to offer a good selection for breakfast so all of our guests can start their day off right. We just...

Reviewed 18 January 2017

1 night is fantastic here. Multiple nights have multiple issues....Breakfast is a great spread! Housekeeping isn't on their toes. You can get your room refreshed for the next day but they don't refill things like toilet paper and shampoo. Forget about complaining

Review collected in partnership with Best Western
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2Thank R1248OMjeffm
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear R12480Mjeffm, Thank you for taking the time to review our property. We appreciate our valued guest feedback so we can always be improving. We would like to apologize that housekeeping overlooked replacing your toilet paper and shampoo. We are happy the front desk staff replenished those items upon your request. We have forwarded this information to our Executive Housekeeper...

Colorado Springs, Colorado
Reviewed 16 January 2017

From a relaxing hot tub and heated pool to excellent, friendly staff, I rate this hotel a 5 star. The rooms were very comfortable, free high speed wifi and a very comfortable bed. There was nothing I needed during my 10 days stay here. The free breakfast was on point as well as the self serve coffee station. Front desk...

Review collected in partnership with Best Western
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Helpful?
1Thank gerardog290
BWExecutiveCOS, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Gerardog290, We appreciate you taking the time to review our property on TripAdvisor. We are very pleased to see you enjoyed our amenities such as the pool and hot tub. Our staff works very hard to ensure each guest is comfortable during their stay. We enjoyed your company during your stay with us. We hope you were able to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Executive Inn & Suites is situated at the South end of Colorado Springs, conveniently located near the World Arena, Fort Carson, Seven Falls, Cheyenne Mountain Zoo, Historic Broadmoor Resort, Downtown Colorado Springs, Old Colorado City and Manitou Springs.Guests enjoy utilizing our on-site (limited) Workout Room, same day Dry Cleaning Services, Indoor Swimming Pool and Hot Tub. To make your stay, a HOME away from home, we provide the following complimentary services: Business Center, daily changing HOT BREAKFAST, Wireless Internet and Coast to Coast Long Distance.Our friendly and knowledgeable staff is happy to provide you with any additional information you may want during your stay at the Best Western Executive Inn & Suites. ... more   less 

Additional Information about BEST WESTERN Executive Inn & Suites

Address: 1440 Harrison Rd, Colorado Springs, CO 80905-4002
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $120 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com and Best Western so you can book your BEST WESTERN Executive Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western
Hotel Style:
#27 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Executive Inn & Suites staff and other travellers.
6 questions
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KY
Oak Ridge, Tennessee
5 months ago
Sioux Falls, South Dakota
6 months ago
Salida, Colorado
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN Executive Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the ground floor, east side and it was a nice room.”
 of 5 bubbles Pamdkc, 17 Feb 2017 | Read review
“There is no elevator at this location.”
 of 5 bubbles JanekaTaylor, 3 Feb 2017 | Read review
“I had an upper floor room. A friend had a ground floor room and said it was a bit louder with people walking above her”
 of 5 bubbles , 29 Jan 2017 | Read review
“Excellent breakfast, clean rooms and friendly and helpful staff.”
 of 5 bubbles kathleenbC3394LP, 26 Dec 2016 | Read review
“This hotel does not have an elevator. We opted for the first floor. Staff will assist you with getting your things to the second floor.”
 of 5 bubbles 777cathrynm, 15 Dec 2016 | Read review
5 of 5