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Room was average, nothing special. swam in the pool and used the spa. The phone is our room was not working properly, we were unable to call the front desk or any other services in the hotel. I used my cell phone to call the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Colorado Springs AirportResponded 17 May 2017
Thank you so much for your review of our hotel. I am very sorry for the experience you had with the service you received from our staff and the amenities in your room were not working. It is regrettable that we did not...More
I was there for four nights and enjoyed a very comfortable stay. The two room suite was clean and the bed was comfortable. The staff was pleasant and helpful. The bathroom was well lit with good hot water and pressure. The iron and board worked...More
Response from sharon c, General Manager at Holiday Inn Express Colorado Springs AirportResponded 28 April 2017
Thank you, so much for your kind words. We are always grateful to hear our guests enjoyed there stay. Please come back soon and I would love to have a chat with you, maybe even share a cinnamon roll and coffee.
Some of the staff is nice but I think they had lousy service. When we left we wanted are beds made and when we got back the bed did not have a sheet on it and it looked bad. But some of the front desk...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Colorado Springs AirportResponded 26 January 2017
Thank you for being our guest and for taking the time to share your experience.It is regrettable to read that you did not fully enjoy your stay with us as we fell short in some details especially with the level of service rendered...More
This hotel has the nicest people, we arrived later than we thought we were going to and everything was perfect and our check in was so helpful and cheerful. Breakfast was more than adequate and when I wanted some hot cocoa some cheerfully found for...More
1 Thank Lori D
Response from sharon c, Manager at Holiday Inn Express Colorado Springs AirportResponded 1 December 2016
Thank you for your comments. We really do appreciate positive feedback from our guest. We strive to give each guest the best HIE experience. Thanks again!
The staff at check-in was wonderful. The lobby is very well appointed. He young man who drives the shuttle to the airport is very polite and helpful. The rooms are "you get what you paid for..." here is what lowered the rating. Shortly after being...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Colorado Springs AirportResponded 3 December 2016
Thank you for staying with us and for sharing your experience. I am happy that your check- in experience went smooth. However, it is very unfortunate that your overall satisfaction was negatively affected by the level of service you received in trying to...More
US$113 - US$182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Spa Hotel in Colorado Springs
#26 Business Hotel in Colorado Springs
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Colorado Springs Airport Hotel Colorado Springs ,