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This hotel and casino was built to incorporate some of the old storefronts on the Main Street in Cripple Creek with the hotel rooms and parking garage built above and behind them. The rooms are new and nicely furnished. But our room was small and...More
Thank Florida-IaTraveler
Management response:Responded 1 week ago
Thank you for staying at our hotel Florida-IaTraveler! We are glad that you enjoyed the room and we hope our staff were able to make your stay comfortable and delightful :) We hope to see you again soon!
Clean hotel, nice king size bed/room, daily was given 2 $10 coupons for hotel/casino restaurants &a discount. Loved Cripple Creek and the mountain view, cute town!! Food was good at a variety of restaurants as we had steak, pizza, & breakfast. Was even given $10...More
Thank Vander7043
Management response:Responded 1 week ago
Thanks for the great review Vander7043! We are glad you enjoyed your stay and got to experience Cripple Creek. We look forward to seeing you again!
Rooms are comfortable, free meal with stay! Several restaurants to choose from and free meals per person included! Handicapped people are treated especially well! Bell hops and carts are provided. Parking garage leads into front desk. Waitresses are fabulous with drinks and food service to...More
Thank jcdneo1590
Management response:Responded 1 week ago
Thanks for the five star review jcdneo1590! Our staff is always happy to accommodate every customers needs with a smile :) We look forward to seeing you again soon!
I am writing in reference to my wife and I's stay on my birthday Feb 15th. We showed up a little bit early and checked with hotel reception to see if we could check in early. We were told that the room was not ready...More
1 Thank Andrew N
Management response:Responded 28 April 2017
Andrew, we are very sorry your experience did not live up to your expectations – or our standards. We strive to ensure every stay is an enjoyable experience and that we are always accommodating our guests. It seems our staff aimed to accommodate you and...More
Very clean, great beds. Very comfortable. Discount tickets for meals. Right next to casinos and restaurant. Friendly staff. Will definitely visit again. Reasonable rates. Great food and drinks and fun casinos.
Thank Charles H
Response from Audrey G, Front Office Manager at McGills Hotel and CasinoResponded 16 February 2017
Thank you for your feedback!! We are so happy to hear that you enjoyed your visit!!
So let me get this straight - you have "special points" that you can earn on secret machines, or secret multipliers, and you have to continually go back to the hotel lobby to find out if you've earned any. Anything this confusing can't be fair. To top it off, the hotel clerk CANNOT offer any more info (I know, I asked, sorry). Sounds like just another game of chance.
3 April 2016|
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Response from Ayden M | Property representative |
No secrets here. We're sorry we haven't been able to clearly communicate with you our points systems. For more information, feel free to give us a call.
Have a wonderful day! :)
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OboePlayer1
While I appreciate the manager taking time to answer, the essential question still wasn't answered! There is only ONE KIND OF POINT, those connected to the "Players Card" a visitor is able to see (by inserting card into a machine). These points are accumulated and tracked from money spent gambling at the slot machines. (New card) Many comps are indeed calculated in the casino from these "Players Card" points and the cashiers in the casino can readily tell you what you have earned, EXCEPT HOTEL COMPS,they know nothing, I asked). From the manager's reply, if a different kind of point is calculated for hotel stay comp, HOW ARE THEY EARNED?, and Who tracks these "special" points, plus how do guests find out how many they have at any given time? My opinion stands unless these questions can be explained clearly, because you cannot find out how this promo really works anywhere.
1 April 2016|
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Response from Ayden M | Property representative |
Hello, I hope I can clarify your questions. There are actual two types of points. Earned points and promo points. Both of these points are accumulated in the same way. However, promo point may be accelerated by promotions... More
Hello, I hope I can clarify your questions. There are actual two types of points. Earned points and promo points. Both of these points are accumulated in the same way. However, promo point may be accelerated by promotions such as point multipliers or other special machines. Therefor, they are not included in the "earned points" calculation. If you swipe your players card at any kiosk in the casino it will show you "Total Points Available" (all points today, promo and earned from previous trips) as well as "Points Today" which is the "earned points".
Point are roughly calculated at $2 per point on slots and $2.50 on video poker. This is not "cash into the machine" but total credits played.
Because it is a hotel promo, cashiers have been advised not to discuss the Free Z's promotion with players and should be directed to the hotel desk.
Further information on how to earn points can be found on our website, under Play>Triple Play Club>FAQ & Rules
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