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Double Eagle Hotel and Casino

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Double Eagle Hotel and Casino
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Denver, Colorado
Reviewed 7 March 2016

My husband I love going to Cripple Creek for a little get away. Our biggest complaint was the "Seafood Buffet", it was horrible. No flavor at all in any of the food. The worse buffet ever. We've been to plenty of casino buffets and this was the worst.

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Helpful?
Thank LeePrattPuckett
Trinidad, Colorado
Reviewed 23 February 2016

We went the first time before Valentine's Day to avoid the crowds. I felt the customer service was excellent throughout the entire hotel and casino. Everyone was there to help. I felt the room was very comfortable and I especially liked that it was quiet even though it was directly above the casino. We enjoyed ourselves at the casino and...

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Thank dreamerspirit
Colorado Springs, Colorado
Reviewed 12 February 2016

Hotel was not comfortable at all!!! Bed was hard, pillows flat and very small room. They need to update badly. Casino was ok. No service for drinks while spending money. Had to search for employee to get something to drink. One good thing is received a free meal but that was the only positive

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Thank Luvtotravel228
OPSMGR442, Guest Relations Manager at Double Eagle Hotel and Casino, responded to this review

As we pride ourselves on our establishment, updating the hotel is a never ending situation. We work on updating daily, and we appreciate your feedback as that helps us to look into what guest believe need to be updated from an outside point of view. Thank you for taking the time to write a review on our property.

Reviewed 31 January 2016 via mobile

Older hotel, decorated in 1980s,90s style. Fairly clean though. The stay and play is a great deal,especially if you are over 50, you only need 50 points! Good deal with the free breakfast too. Special thanks to Brandy at the front desk, she is wonderful!

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1Thank Michelle D
OPSMGR442, Guest Relations Manager at Double Eagle Hotel and Casino, responded to this review

Thank you for taking the time to write a review of the property. We love it when people are able to take advantage of the promotions we have available! I will personally pass along this message to Brandi, I know she will appreciate your kind words!

Oklahoma
Reviewed 1 January 2016

Have stayed and gambled at the Double Eagle many times over about the last 15 years. Prior to this month's stay I had not been here in about 5 years. I noticed a tremendous difference. Most notably was the staff down sizing and the lack of maintenance. The Double Eagle was and still is the best hotel and casino in...

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Thank TravisOklahoma
OPSMGR442, Guest Relations Manager at Double Eagle Hotel and Casino, responded to this review

Travis, Thank you for writing a review on the Double Eagle. Our little town has gone through some severe changes over the years and it has created owners to have to close their doors. We do try to make every single guest feel welcomed and hope we are able to get the guest whatever promotions are available at the time...

Reviewed 1 January 2016 via mobile

Minus --- The hotel is old and rooms are tiny! Really small casino with only one BlackJack table open all other table games were closed. About 9:00 PM we were told they would be closing the table shortly. Plus -- Pet friendly and the breakfast at the restaurant was good. Also disappointed in the town of Cripple Creek itself. Only...

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Thank Gunclubgirl
OPSMGR442, Guest Relations Manager at Double Eagle Hotel and Casino, responded to this review

Our little town has gone through some changes over the several years in it has been in operation as a gambling establishment. Thank you for taking the time to review per your stay. I apologize you seemed to have a terrible time while visiting, the summer tends to have a few more things to do in the area rather than...

Colorado Springs, Colorado
Reviewed 10 December 2015

This was the first time I have been to the Double Eagle and was pleasantly surprised! The staff from the moment I walked in was unbelievably friendly and accommodating. When I got up to my room it was 100% spotless and well kept even through the room was in need of a renovation. With no noise from the casino below....

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Thank jrod1611
OPSMGR442, Guest Relations Manager at Double Eagle Hotel and Casino, responded to this review

Thank you for your review of our property. We value the feedback of our guests and am pleased to hear you had such a great time. We do hope to see you back again soon. If you have any questions please call our front desk they are more than happy to assist you. Don't forget our Saturday promotions all month...

salida
Reviewed 9 December 2015

We, again, stayed over night at the Double Eagle just because they are the only game in town that accepts pets. Again, they have not done any upgrading and still charge $50 for a pet. Based on the condition of the rooms, this is extreme. One good thing, they did comp our room cost since we gambled in their casino,...

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Thank marksalida
Denver, Colorado
Reviewed 8 December 2015 via mobile

We found the hotel room clean and well maintained. The place is a standard hotel, nothing too fancy but well kept. Had a fun time in the casino, staff throughout the hotel was friendly and provided good service. There are more unique hotels in town but for the price this one is hard to beat. Definitely will stay here again...

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Thank JDDenver1723
Corpus Christi, TX, United States
Reviewed 17 November 2015

Enjoyed our room, beautiful view, not luxurious but very nice (could have used a flat screen TV instead of old style). Comfortable mattress and bedding, comfortable armchairs. Hotel staff very helpful, were even willing to return to our room and search for lost belongings after we left. Gambling was fun, slots a little looser than other establishments in town. They...

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Thank Douglas B
OPSMGR442, Guest Relations Manager at Double Eagle Hotel and Casino, responded to this review

We are pleased to hear you had a great time while staying at the Double Eagle Hotel and Casino. We do our best to accommodate everyone who stays with us. We are making renovations all the time to include newer televisions in each room. If you do stay again with us in the near future feel free to ask for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about Double Eagle Hotel and Casino

Address: 442 E. Bennett Avenue, Cripple Creek, CO 80813
Region: United States > Colorado > Cripple Creek
Price Range: $98 - $254 (Based on Average Rates for a Standard Room)
Number of rooms: 158
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Also Known As:
Double Eagle Hotel Cripple Creek
Casino Cripple Creek
Hotel Cripple Creek
Double Eagle Cripple Creek
Hotel Style:
#3 Casino Hotel in Cripple Creek
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Questions & Answers

Here's what travellers have asked, with answers from Double Eagle Hotel and Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring ear plugs”
 of 5 bubbles MamaBruff, 10 Oct 2016 | Read review
“The people that manage this Hotel need to go back to school”
 of 5 bubbles BevS145, 5 Sep 2016 | Read review
“WiFi is NOT secure.”
 of 5 bubbles akbillwood, 23 Jul 2016 | Read review
“I like a room on the third floor facing Bennett Ave. for watching what is going on in town.”
 of 5 bubbles Tazman50, 15 Jul 2016 | Read review
“I like the king bed non-smoking. Small but very efficient and comfortable room.”
 of 5 bubbles dreamerspirit, 23 Feb 2016 | Read review
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