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Embassy Suites by Hilton Denver - Downtown / Convention Center

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#21 of 154 Hotels in Denver
Certificate of Excellence
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Embassy Suites by Hilton Denver - Downtown \/ Convention Center
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2,535 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Denver - Downtown / Convention Center
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Showing 2,505: English reviews
Irvine, United States
Reviewed 2 weeks ago

the location was good, walking distance to food and shopping, cleanliness questionable, a bit boring inside the hotel and worn in the rooms. I would think twice before booking here again. Room and was dirty upon arrival although it had been cleaned

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank G1001ZFmarkt
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to review the property and for staying with us at Embassy Suites. While I agree with you that our location is second to none, I am very sorry to hear you did not have an exceptional experience during your stay. As you may have learned during your stay, we are currently in the process...

Berkeley, California
Reviewed 3 weeks ago

Back again to cold Denver, we were glad to get a room at the embassy by the convention center. Porfirio and Alex are always great at the breakfast station, lots of people everywhere, had to wait in line for a couple of minutes but worth it. The whole staff is always willing help us out with directions, the front desk...

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Helpful?
Thank Martin M
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

We are so happy to hear we got to serve you for a return visit here at Embassy Suites Denver Downtown! Thank you for bringing these particular staff members to our attention as they will be recognized and rewarded for their exceptional customer service. Yes, we are currently going through a soft hotel remodel; we are happy you were able...

Fort Collins, Colorado
Reviewed 3 weeks ago

Great location but our newly renovated room was not impressive. Smell of mold and large brown ring around the base of the toilet was undesirable. TV was not set up, no batteries in remote, handle broke on bathroom door.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Autumn K
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Dear Autumn K, Thank you for choosing to stay at the Embassy Suites in Downtown Denver. I apologize that your room did not meet your expectations. Your experience is certainly not our standard or reflective of what we strive to deliver to all of our guests and I am sorry. If you wish to discuss your concerns any further, please...

Houston, United States
Reviewed 3 weeks ago

Michael at happy hour was a delight! He checked on our table when he was not busy making other guests drinks and even recognized my group outside the hotel at a local restaurant. He came in and said hi to us and even recommended some places to go down town for more of a night scene. Jaime in valet was...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank megangF2913NU
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to give us such a Sweet 5 stars! We are inspired by your exceptional review and take these positive comments to push our service to the next level. Thank you for bringing these particular staff members to our attention as they will be recognized and rewarded for their outstanding customer service they provided you....

Kansas City, United States
Reviewed 3 weeks ago

I was so impressed with this hotel on my last trip to Denver. I haven't stayed at this location before and based on my experience, I won't stay anywhere else when I'm in Denver next. The location was GREAT and the staff was even better.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank nicolewY9581OG
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

We are delighted to hear how happy you were with your Embassy Suites stay! Thank you for choosing to stay with us and thank you for taking the time to write this gleaming review. We certainly take pride in providing our guests with top notch customer service and the staff will be notified of these kind remarks. We look forward...

Asheboro, NC
Reviewed 3 weeks ago

We had several nights booked at this Embassy Suites late December 2016, bought through my Hilton Honors program. My purse had been stolen earlier during this trip so was paying with cash since I had canceled my credit cards immediately to avoid the thieves from stealing more from me. So you see I had had a rough time already dealing...

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Helpful?
2Thank AsheboroCamper
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Dear AsheboroCamper, Thank you for choosing to stay at the Embassy Suites in Downtown Denver. I apologize that you experienced difficulties trying to check in and had to stay at another hotel. I can understand that it must have been frustrating after already having your purse stolen on your vacation. It was never our intent to make you feel unwelcome...

Tokyo
Reviewed 3 weeks ago via mobile

If you are attending an event at the convention center then the location can't be beat. Rooms are standard. Housekeeping is great. Staff are attentive to bring additional coffee towels etc. Breakfast is poor - lines are too long and what is in the serving dishes is stale and slow to be replenished/refreshed.

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Helpful?
1Thank John A
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for choosing to stay with Embassy Suites for your visit. We agree, our location is second to none! We are happy to hear you received our outstanding customer service. Thank you for your comments, as we will use these to continually improve our operations and services, we do apologize your breakfast experience was not beyond exceptional. We hope...

Morgantown, wv
Reviewed 3 weeks ago

Great hotel in a great location, only down side is expensive valet parking or inconvenient parking elsewhere. Breakfast and evening reception was very nice. Beautiful views from our top floor room. Beds comfortable, service was excellent.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank vidulichm
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for choosing to stay with Embassy Suites. We are thrilled to hear you were satisfied with your visit. We do apologize for the pricey expense of downtown parking. Thank you for taking the time to review our property. We look forward to serving you for another enjoyable stay in the future.

Omaha, NE
Reviewed 3 weeks ago via mobile

We hosted a group of approximately 150 at this location, sight unseen. I was pleasantly surprised upon our arrival as his is one of the largest and nicest Embassy Suites properties that I've seen. The building is 17 stories high, yet it still had the traditional atrium that you expect in an Embassy Suites. While they appeared to be somewhat...

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Helpful?
Thank Playa03
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

We are happy to hear you were pleased with the success of your event. We pride ourselves in providing our clients with professional events with a comfortable feel. We apologize for our smaller sized fitness center, we hope you were able to enjoy our saline pool right next door! We would be honored to host you and your group again...

Colorado Springs, Colorado
Reviewed 4 weeks ago

The embassy suites hotel was very convenient, we were able to access all the downtown sotores and main attractions. Valet parking only and pricey. Overall experience was great and would rebook again in the future.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank xochitlj842
Management response:

We are so happy to hear you thoroughly enjoyed your stay with us. We do agree that our central location is second to none! We hope you were able to take advantage of our complimentary made-to-order breakfast with omelette station as well as our complimentary happy hour! Thank you for taking the time to give us such a kind review...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 

Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202-3201
Region: United States > Colorado > Denver > Downtown
Price Range: $244 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Reservation Options:
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver
Hotel Style:
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and other travellers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going to Denver to attend a convention, then this is the hotel for you! Just across the street from the Convention Center.”
 of 5 bubbles Cal-peach2, 28 Mar 2017 | Read review
“Higher floors are better when facing west”
 of 5 bubbles 938MartinM, 8 Mar 2017 | Read review
“Choose a suite with a mountain view”
 of 5 bubbles phykell, 30 Jan 2017 | Read review
“Some rooms have mountain views.”
 of 5 bubbles egersten, 27 Jan 2017 | Read review
“To avoid long elevator waits, stay on the lower floors if you don't mind not having a view. Although our view on the top floor was awesome.”
 of 5 bubbles holybucket, 18 Jan 2017 | Read review
5 of 5