Springhill Suites Denver Downtown

Springhill Suites Denver Downtown

Low-flow shower head has terrible water pressure
Traveller (250)
Panorama of the Double Queen Suite at the SpringHill Suites Denver Downtown
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SpringHill Suites Denver Downtown
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Avg. S$220 /night, 11/3 - 11/4
S$576
per night
S$374
per night
S$172
per night

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About

4.5
#9 of 166 hotels in Denver
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Rooms
4.4 of 5 bubbles
Value
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Enjoy the beautifully refreshed SpringHill Suites by Marriott Denver Downtown Hotel. Located in Denver's LoDo neighborhood, steps from Ball Arena & Union Station, we are proud to be the first LEED Gold® hotel in Denver. As part of the MSU Denver family, we also train hospitality students and highlight art from students, faculty & alumni. Discover the perfect home base for weekend getaways and business travel to downtown Denver, complete with suites that are 25% larger than comparable hotel rooms. We have outfitted our modern suites with local art & West Elm furniture. Stay connected with complimentary Wi-Fi. Fuel up for the day with a variety of hot and healthy items. Explore nearby attractions like Elitch Gardens, Larimer Square, Coors Field, and Empower Field at Mile High. We are also 0.8 miles from the Colorado Convention Center. Host your next event in our downtown Denver venues with floor-to-ceiling windows & natural light. Book now to discover why we are one of the top downtown Denver hotels!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Highchairs available
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Bar / lounge
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Telephone
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Wardrobe / wardrobe
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
iPod docking station
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Modern
Languages Spoken
English, Spanish
Hotel links

Location

1190 Auraria Parkway, Denver, CO 80204
4.5
4.5 of 5 bubbles1,258 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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At Springhill Suites Denver Downtown, guests often praise the spacious and contemporary rooms, though there are occasional mentions of furnishing and housekeeping issues. The staff is celebrated for their exceptional service, with a focus on efficiency and personalized attention. Its location is lauded for convenience, with easy access to dining and transport, despite being slightly off the beaten path. Cleanliness is a highlight, with prompt attention to any issues. The hotel's value receives mixed reviews, with the amenities appreciated but some dissatisfaction with bed comfort and valet parking costs. The atmosphere is generally considered inviting, despite some criticisms of the pillows.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed

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1,258Reviews23Q+A100Room tips
Traveller rating
  • 889
  • 257
  • 58
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Detailed Reviews
Joyce H wrote a review Aug 2020
5.0 of 5 bubbles
Stayed for the first time at the end of last month on the way home from a cross country road trip. Out of all the hotels we stayed at, this one made me feel most comfortable in terms of cleanliness and safety in regards to COVID-19. Hand sanitizer on every floor. Bar area doors are left open to promote constant airflow. The location is beyond perfect. We left the car in the garage and walked into Larimer Square. Staff are extremely helpful and friendly. Scotty the GM made sure we had a great stay and recommendation for brunch. Will be back!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SpringHill Suites, Guest Services / Front Office at Springhill Suites Denver Downtown
Responded 28 Aug 2020
Thank you for sharing your experience at the SpringHill Suites Denver Downtown! We are thrilled to know you felt safe in our care and that you enjoyed your stay with us. We take great pride in providing a clean and healthy environment, especially during these unprecedented times. We are grateful you chose our hotel and while travel isn't as easy as it used to be, we do hope you will visit us again should your travels bring you back to Denver. Stay healthy! Jennifer Markling Front Officer Manager
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Kyle L wrote a review May 2022
Jacksonville, North Carolina
4.0 of 5 bubbles
Hotel was clean, but the only offer housekeeping upon request which is awkward. Breakfast was not great, but was included. Parking is valet only and expensive. Customer service was very good and the location is good as well. Shower pressure and water quality were both above average, my room had a standing shower (no tub, no curtain).
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Cockerill, Guest Services / Front Office at Springhill Suites Denver Downtown
Responded 6 May 2022
Dear Kyle L, Thank you for taking the time to leave us a review. It's true that Marriott select service hotels offer housekeeping service by request only at this time. We're hoping that we can return to automatic housekeeping service at some point. This year we've seen many more improvements vs. 2021. I'm so glad that our team was able to provide good customer service! Our goal is to exceed expectations for customer service each and every time. I will share your review with the entire team and I hope we get the chance to serve you again soon.
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Brad C wrote a review Sept 2022
Amarillo, Texas
5.0 of 5 bubbles
We stayed at the hotel while attending a volleyball tournament. The check in process was easy and the room was very nice. It was within walking distance to one of the gyms that the tournament was held and we took an Uber to the other location. It is located within walking distance of Larimer square. We ate at Degree which was basically across the small parking area. The only real issue was the breakfast area. it was small and fortunately there weren't too many people or it would have been really crowded. They do a good job of keeping it refreshed, but every weekday it was the same menu and on the weekends they changed bagels and english muffins to biscuits on both days. Seems a little more variety would have helped. Parking was $40 per day, but that was in and out. Would definitely stay there again.
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Cockerill, Guest Services / Front Office at Springhill Suites Denver Downtown
Responded 23 Sept 2022
Dear dcarp07, Thank you so much for taking the time to give us a review! We loved having you stay with us, and it makes my day to read you enjoyed your time here. We LOVE our location on campus, and we're very fortunate to be so centrally located. I do see where we have some room for improvement. I've shared your feedback with our food and beverage team, and I hope we have some more variety at breakfast the next time you're here! I hope we get the chance to serve you again the next time you're in The Mile Hi City!
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Lynda P wrote a review Jan 2020
Greenville, South Carolina
3.0 of 5 bubbles
We booked a night for only 1 night and I'm kind of glad it was only for 1 night due to the construction. That's the thing when you book online, you can't talk to anyone and likely unless you ask up front and direct, they aren't going to tell you that they are under renovation.
The bright side was the check in staff. We were there early Christmas Eve morning due to a very early flight. I was so thankful that they could immediately check us into a clean room and one with a beautiful view of the mountains! We were comfortable for our overnight. However, we had thought we would have a shuttle to take us back to Union Station but because it was Christmas Day they did not have one. Fortunately, we are in decent shape, ( and it was not bad weather, just cold early morning ), we were able to walk. I'm sure the hotel will be much more esthetically pleasing once the construction is finished.
We are Marriott rewards patrons and appreciate the dependable quality we have grown to count on. The hotel didn't disappoint but now that we've been to Denver, we know that there are some other Marriott properties with better location. This one would be perfect if we had been going to see a Broncos football game as it is very close to Mile High Stadium as well as the University of Colorado campus.
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Date of stay: December 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: A view is best on top floor, facing the mountains and stadium
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer M, Front Office Manager at Springhill Suites Denver Downtown
Responded 6 Jan 2020
Thank you for sharing about your experience with the Trip Advisor community. Yes - we are currently in the process of improving our hotel. Our redesign will be done very soon though and we look forward to the beautiful outcome. We are delighted to know you were checked in early and quickly with a beautiful view of the Rockies in the distance. While we did not offer House Car service over the holiday in an effort to allow as many of our associates to enjoy that day with their families, we do offer House Car service everyday between 6:30AM and 10:30PM within a 2-mile radius of the hotel. With that said, we do hope you will choose to stay with us again should your travels being you back through Denver.
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laazykat1 wrote a review Sept 2020
Houston, Texas
4.0 of 5 bubbles
The hotel is very conveniently located. It’s like a ten minute walk or so to Union Station. There are lots of restaurants nearby too. As far as the accommodations, the bed was soft and comfy. Parking seemed safe and required the room key to get into the garage. The complimentary grab and go breakfast was a jimmy dean bagel sandwich with yogurt, a blueberry muffin, and an apple... plus coffee if you want. Staff was very nice. We didn’t have issues with outside noise either. Great stay!!
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SpringHill Suites, Guest Services / Front Office at Springhill Suites Denver Downtown
Responded 6 Oct 2020
We are thrilled to know you enjoyed your stay! Thank you for choosing our hotel and for sharing your experience with the Trip Advisor community. We appreciate you taking the time to provide your feedback. We hope you will think of us the next time you are in Denver. Stay safe and healthy! Jennifer Markling Front Office Manager
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Chase D wrote a review Feb 2022
Colorado Springs, Colorado
4.0 of 5 bubbles
Nice hotel clean good location to restaurants and sporting venues a bit pricey especially when there breakfast was so poor I can’t complain enough about it you can get a better breakfast at Hampton inn then this hotel. Overall if you looking a nice place to stay and short walk to restaurants your in a good place but if you looking for breakfast every morning of your stay I don’t recommend it look else where and there was a big con thing that I don’t think should be done is having shampoo and conditioner hanging on the wall of a shower that were used by previous guests and the top of was dirty and there was hair to prove it. Overall nice hotel and it would be nice if this hotel can have some type of coat hook by the door on the wall would be very helpful.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Cockerill, Guest Services / Front Office at Springhill Suites Denver Downtown
Responded 14 Feb 2022
Dear Chase D, Thank you so much for taking the time to leave us a review. I’m happy to see that you enjoyed our wonderful hotel and its location. We are always looking for ways to improve our service, and we do appreciate your feedback. Please know that the SpringHill Suites Marriott brand is currently in the process of updating breakfast offerings, and I hope you get the chance to try them in the near future. Also, we do in fact have reusable shampoo and conditioner containers in our rooms. Several years ago SpringHill Suites, and numerous other Marriott brands, committed to reducing waste and increasing sustainability. As a result, many Marriott brands no longer support the use of disposable, single use soap, shampoo, and conditioner. Lastly, while our team strives daily for perfection, we do sincerely apologize that our standard of cleanliness were not met in your particular room. We take pride in our brand leading cleanliness scores and we will undoubtedly use your feedback as a teachable moment to limit the possibility of this happening again. Please reach out to us directly if you have any questions. I sincerely hope we get the chance to serve you again in the future!
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Luis D wrote a review Aug 2020
2.0 of 5 bubbles
They never tell you or advertise that once you get to the hotel they will charge you $20 a day for parking in their own parking lot. Ridiculous! When I made the reservation it stated parking was an included amenity, but it turns out you have to pay extra for it. They are just looking for sneaky ways to make more money off you. Also the overnight staff is rude.
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Date of stay: August 2020
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SpringHill Suites, Guest Services / Front Office at Springhill Suites Denver Downtown
Responded 28 Aug 2020
Thank you for sharing your experience at the SpringHill Suites Denver Downtown. While we are disappointed to learn about your experience - I assure you, we operate our hotel with the highest of standards for service and integrity. We never want a guest to be surprised by any additional fees which is why we go to great lengths to advertise our parking fee on all websites that sell rooms for our property. I apologize of you did not see the disclaimer we charge for parking, but I assure you - it is there. To the Trip Advisor community: we offer self-parking with unlimited in and out privileges from our safe and secure garage which is attached to our hotel. We do charge $20 per night, per vehicle for self-parking. To luisdM868JK: thank you again for your feedback and for choosing our hotel while visiting Denver. Jennifer Markling Front Office Manager
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Stephen B wrote a review Jun 2024
Annapolis, Maryland
5.0 of 5 bubbles
I found the staff to be friendly and helpful, and the room was spacious, comfortable, and clean. I especially appreciated the sofa and desk to relax and work. Location is excellent, and it provided easy access to RTD buses. The breakfast offered a wide variety, though the quality was on par with complimentary meals. The bartenders at Degree seemed inexperienced with cocktails, yet the beer selection was interesting and good. There was a slight issue when housekeeping missed cleaning the room one day, but the front desk addressed it promptly and arranged for service that same evening – a testament to effective management. Thanks for an enjoyable stay.
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Date of stay: June 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patty Burgener, Other at Springhill Suites Denver Downtown
Responded 27 Jun 2024
100StephanB: Thank you for taking the time to post about your recent stay with us at the Springhill Suites Denver; I am glad to hear that the minor issue you had with housekeeping was handled quickly. I appreciate the feedback about the restuarant and will be utilizing this as a training oppportunity. We are proud all of our beers offered, but especially the 2 that are brewed in house by the students at the MSU Charles Papazian BrewLab that is connected to the restaurant. We hope you will consider us again should your travels bring you back to Colorado. Travel Well, Patty Burgener Hotel Manager
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Del G wrote a review Feb 2024
5.0 of 5 bubbles
I went to Denver for a hospitality conference. I am a student currently at Cal State University, San Bernardino. As such, I was presenting at the conference at MSU, and at the hotel. The basic room and such were comfortable. As for me personally, it's about the staff and how one is treated and taken care of while staying there. Although I met several people on staff, 3 young ladies who helped me the most, which I made sure I always acknowledged where Melanie, Jenna, and Sedonna. They made me feel right at home, while I was in a boot cast for my left leg.

They went beyond the normal job stuff. I felt they were like friends, as we laughed, shared, and collaborated on things, to prepare me for presentation. When my daughter came to the hotel (who I had not seen or talked to for 3 years), they made sure she had a place to park in the snow. When I wanted to leave a tip for a particular girl who cleaned my room, they made it happen to make sure she got it. When I needed printing for my presentation, they made it happen. Even the valet shared cookies he had made from home with me. It was just a great overall experience. And then when leaving with an Uber at 6:30 AM, while I was in the car, Melanie came outside to wish me well with a hug. These are the types of things that will bring me back again, and I just wanted to achknowledge them.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andres Zanazzo, Guest Services / Front Office at Springhill Suites Denver Downtown
Responded 24 Feb 2024
Thank you for sharing such a heartfelt review of your recent stay with us. We are truly touched to hear about the positive impact Melanie, Jenna, and Sedonna had on your experience. Our team strives to create a welcoming and supportive environment for all our guests, and it's wonderful to hear that they went above and beyond to ensure your comfort and satisfaction. We're thrilled that you felt at home and valued during your time with us, and we're delighted that we could assist you with various aspects of your stay, from preparing for your presentation to ensuring your daughter's convenience. Your kind words about our staff's friendliness and attentiveness mean a lot to us, and we will be sure to pass along your appreciation to Melanie, Jenna, Sedonna, and the entire team. We look forward to the opportunity to welcome you back for another exceptional stay in the future. Safe travels, and best wishes with your future endeavors!
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Danny M wrote a review Sept 2022
5.0 of 5 bubbles
I was responsible for organizing a staff conference and used SpringHill Suites for accommodations during the 4-day event. Customer service is extremely important to me, and EVERY staff member that I communicated with either by phone or in person, gave their undivided attention and demonstrated the highest level of courtesy and professionalism. The Sales Manager was extremely professional and flexible when I had to make room changes for certain attendees. The rooms themselves were beautiful and the daily breakfast buffet was delicious. It was an amazing experience. I would even recommend the adjoining restaurant where some of my colleagues and I had a tasty dinner and experienced more of the SpringHill Suites hospitality. I highly recommend SpringHill Suites for anyone visiting the Denver area.
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Cockerill, Guest Services / Front Office at Springhill Suites Denver Downtown
Responded 7 Sept 2022
Dear dannymJ3473DI, Thank you so much for taking the time to leave us a review! We really enjoyed having you stay with us, and your group was truly a pleasure to work with. We're so fortunate to have a team full of professionals who love to deliver excellent customer service. It makes my day to read that you got to experience that! My general manager highlighted your kind words to the entire team, and we're using it as a way to celebrate a job well done. I hope we get the chance to serve you again the next time you're in The Mile-Hi City!
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…
Answer from TClaassen
Denver, Colorado
Thanks for reaching out! Our hotel is very close to the stadium, about a 15-minute walk, and our team would be happy to provide walking maps to help you get there. While that shuttle service is no longer running in this area, there are typically quitea few pedi-cab services that will be going back and forth that day to assist with transportation in this general area. We look forward to welcoming you on the 15th!
Amanda S asked a question Nov 2021
Cullowhee, North Carolina
Can you smoke cigarettes
Answer from TClaassen
Denver, Colorado
Smoking cigarettes is permitted in the outdoor smoking area while staying at this hotel.
Trennie C asked a question Oct 2021
Is there only valet parking?
Answer from Fran J
Valencia, Pennsylvania2 contributions1 helpful vote
yes at 35 bucks per night. Sucks
Fazesnone asked a question Dec 2020
Richmond, Texas1 contribution
Does this location have a pool?
Answer from SpringHill S
Denver, Colorado
Unfortunately, we do not have a pool.
Hayley asked a question Oct 2020
Denver, Colorado
Are there adjoining rooms??
Answer from TClaassen
Denver, Colorado
Yes, we have several adjoining rooms at our property. When making your reservations, please make sure to select a deluxe king suite and a double queen deluxe suite. Adjoining rooms are subject to hotel availability.
Amy S wrote a tip Oct 2024
San Antonio, Texas72 contributions53 helpful votes
5.0 of 5 bubbles
"Book early if you are going to a game. Hotel fills up quickly. Breakfast buffet is included which makes it very handy if you're on the go"
Read full review
Barbara L wrote a tip Sept 2024
Houston, Texas2 contributions
5.0 of 5 bubbles
"Visit Degree Brewpub just across the driveway from the hotel entrance. Open M -F, closed weekends. It is run by students in the hospitality programs at MSU."
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MKJourneys wrote a tip Dec 2023
Washington DC, District of Columbia3,390 contributions214 helpful votes
5.0 of 5 bubbles
"Note- Only downside here is there is no street parking and hotel parking is $45 a night! There are much lower $ options in area if you use"
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We cool kids W wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"The Degree restaurant on the premises is a great place to eat, but get there early or make reservations if there is an event going on."
Read full review
Michele S wrote a tip Aug 2023
1 contribution
5.0 of 5 bubbles
"Excellent choice of hotel if you have a student attending school next door."
Read full review
…
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PRICE RANGE
S$207 - S$369 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoDenver
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SPRINGHILL SUITES DENVER DOWNTOWN | UPDATED 2024 Hotel Reviews, Price Comparison and 548 Photos (CO) - Tripadvisor

Frequently Asked Questions about Springhill Suites Denver Downtown
Which popular attractions are close to Springhill Suites Denver Downtown?
Nearby attractions include Nightly Spirits (0.3 km), Ball Arena (0.3 km), and Larimer Square (0.4 km).
What are some of the property amenities at Springhill Suites Denver Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Springhill Suites Denver Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Springhill Suites Denver Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Springhill Suites Denver Downtown?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Springhill Suites Denver Downtown?
Conveniently located restaurants include Rioja, Ocean Prime, and Osteria Marco.
Are there opportunities to exercise at Springhill Suites Denver Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Springhill Suites Denver Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Springhill Suites Denver Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Springhill Suites Denver Downtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Springhill Suites Denver Downtown?
Many travellers enjoy visiting Epic Escape Game Denver (3.2 km), Molly Brown House Museum (2.3 km), and Denver Union Station (0.7 km).
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