Hampton Inn & Suites Denver Downtown-Convention Center
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#21 of 179 hotels in Denver
Location
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Service
Value
Travellers' Choice
Stay in the heart of downtown Denver at the Hampton Inn and Suites Denver Downtown-Convention Center, conveniently located one half block from the Colorado Convention Center. Whether your travels bring you here for business or pleasure, you will feel like you have arrived when you step into the artistically chic lobby that reflects the local environment and energy.
Amuse yourself with a walk from our contemporary hotel to attractions such as the Denver Center for Performing Arts, 16th Street Mall, Denver Art Museum, and sporting venues such as Coors Field and Ball Arena. Nearby attractions such as Sports Authority Field at Mile High, Denver Aquarium, Denver Zoo, History Colorado, and Denver Museum of Nature and Science are just a short ride away.
From trinkets to treasures, it is all available in nearby shopping at Denver Pavilions, Larimer Square, Tabor Center and the 16th Street Mall. Downtown Denver has an eclectic mix of dining options.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
ATM on site
24-hour front desk
Self-serve laundry
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Room features
Safe
Sofa
Iron
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish
Location
97Great for walkers
Grade: 97 out of 100
166Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
Contact
550 15th Street, Denver, CO 80202-4205
Getting there
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1337Reviews15Q+A63Room tips
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Mehhhhh… Front desk area was a mess. Overflowing garbage cans, jacket on the floor, food tray. Lobby okay but odd that the fireplace was not going in early March in Colorado. Our room was a little strange-big room but almost looked like it was missing furniture? Checkout supposed to be at 11am but housekeeper knocked at 9:30am. Great location but overall experience not the best.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 3 weeks ago
Thank you for taking the time to share your feedback, coloradoagent. We're happy you enjoyed our ideal location. However, we're disappointed your time with us was less than ideal and that you had such challenges with our accommodations. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Adam and Collin were so helpful. They were friendly and made an amazing first impression as we arrived to your hotel. The room and beds are amazing and we couldn’t be more pleased. Thanks you for your hospitality and we LOL forward to staying with you in the future.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heather Jacobsen, Guest Services / Front Office at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 6 Sep 2021
I am glad to see that two of our new employees are already making the reviews. Thank you for the details.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No parking, must pay for parking offsite or pay a stupid price for valet parking. No room to park car and unload your stuff in front of hotel. The hotel consist of both a Hampton Inn and Homewood Suited combined, makes no sense. Wifi was absolute garbage and digital key did not work as it should. Staff was friendly and rooms were clean.
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 14 Feb 2023
We appreciate the feedback, mc_iles. We're happy you had a pleasant stay with us and enjoyed our clean rooms and friendly staff. However, we're disappointed that your stay with us was less than ideal. We regret that our parking policy and internet access didn't meet your expectations. We'll address your concerns with our management team moving forward. We look forward to hosting you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hudson was great fast and efficient!!!!! Worth it !! This stay was great !!! The customer service here has been great and this location is by everything you need. But for some reason I only got my two waters but no snack with my member benefits
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 4 Feb 2023
Thank you for the excellent review, Kennedyallure! We're thrilled your time at Hampton Inn & Suites Denver Downtown Convention Center was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Hudson took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was great! Our room was ready when we got there (we were early that check in time) The room was very spacious, it was on a corner and was very quiet. The water pressure is not very good, but that is the only negative thing to say about this place. The breakfast was great! The 4 hot food items changed daily and the everyday items were yogurt, hard boiled eggs, waffles, all breads with a toaster and all toppings you can think of. The waffles also had many toppings to choose from! It was like a make your own sundae but with waffles. Valet was accomadating to leave luggage there after check out due to a later flight, , There was always complimentary coffee and water, fireplace was lit and beautiful and seating throughout lobby. There is a bar that I didn't get a chance to visit, but that is definitely convenient to not have to go out anywhere if one wants a night cap or two. I would definitely stay again.…
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Review collected in partnership with Hampton
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 31 Jan 2023
Thanks for the great review, 1018carm! We're happy you enjoyed your experience at Hampton Inn & Suites Denver Downtown Convention Center! The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests. It's fantastic you appreciated our spacious, quiet accommodations, breakfast service, and convenient valet service so much. That's what we like to see! We look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived in Denver at 8 am. We showed up to see if we could do an early check in, they said come back at 1 pm and the latest would be 3 pm. They didn’t have our room ready till 5 pm and we’re not considerate at all. And then we get to our room and the door wouldn’t lock. If you just pushed on it, it would open. So that’s scary! And to top it all off this morning we went to the car to drop some luggage off because we had a lot. It was snowing outside and feels negative. You have to badge in to get inside and our card was turning red and wouldn’t let us in. We stood there freezing for 5 mins. We kept pressing the door bell and knocking and I guess the lady at the desk was too busy on her phone to look up that customers had to let us in after hearing us knock. Then we had to get all new hotel cards because they locked ours. Complete crap. I am so disappointed!…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 30 Jan 2023
We appreciate the feedback, emilyb0012. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that our service and accommodations didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Could not have found a better location to stay in Denver. Flew in from out of town for a company's New Year's celebration, was looking for an easy to get to and from place. Restaurants, shops, Target within a couple of minutes' walking distance for any last minute necessities. Would stay again.
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Review collected in partnership with Hampton
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 27 Jan 2023
Thank you for sharing with us! We're delighted to hear you had a fantastic time with us at Hampton Inn & Suites Denver Downtown Convention Center. We're so glad you enjoyed our location so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us. Please come visit us again in the near future for another lovely experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Hampton inn for an academic conference and while the location great for the convention center the stay was not. Starting with cleaning, we asked on 3 separate occasions for our room to be cleaned and with the 7 day stay the room was not cleaned once. There is no excuse for that. The most concerning part of my stay was the flirtatious nature of an employee. After having breakfast alone one morning I was approached by one employee and given a compliment which would be unprofessional but fine if it stopped there. Throughout the rest of the stay they would give flirtatious looks, smiles, and stares, and would linger around me when I was at breakfast. It was deeply uncomfortable at best and made me feel unsafe. I do not what information they could access about me, or roommates all of which are at least 20 years younger than this person. I would hope that the Hampton inn would emphasize how to maintain a proper relationship between guest and employee.…
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 14 Jan 2023
Thanks for the review. We are disappointed to hear of your recent stay with us. We are happy to hear that you enjoyed our prime location. However, we are disappointed to hear of the issues that you experienced with our housekeeping team. We apologize that your requests to have your room cleaned were not honored. We will be addressing this with our team to ensure all cleaning requests are being honored to the best of our abilities. We are troubled by your concerns regarding a member of our team. During training guest-employee relationships are discussed in detail, and we apologize that one of our team members stepped out of line. We take concerns like this extremely seriously and will address this issue accordingly. We hope despite the challenges you faced during your time with us, you will consider choosing us again in the future for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for a couple nights during the week in December 2022. Had never stayed in Denver (outside of the airport area), and decided to book based on reviews, location and pricing. GREAT DECISION. 10/10 would stay here again - and most likely will in the spring/summer. We were then pleasantly surprised to find that we had been upgraded. I booked a King room, and we ended up in a King Studio. Another great surprise. Room was larger than expected and had multiple large windows overlooking the Pavilions/16th St Mall area. Bed and pillows were very comfortable. It was chilly when we were there, and the room's heater kept up with the demand. Water pressure in the bathroom was good as well. Morning breakfast was also quite nice, and one of the better that we had been to recently. Convenient location. I was able to walk just about anywhere in the downtown area in 10-15mins. When it was cooler, we used the Free Mallride to get around and stay warm. At check-in there were cookies for free (not typically seen at Hampton Inn locations). The front desk person also told me that since I was a diamond member that I could partake in a manager's reception with snacks and drinks available in the dining area. Again, something I've never come across at a Hampton Inn location. Manager's reception included a list of complimentary beer/wine and charcuterie style board of snacks. Both the cookies at check-in and complimentary manager's reception were lovely surprises. Again, 10/10. Hope to come back when it's warmer to enjoy more of the area without having to put on a ton of layers.…
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 25 Dec 2022
Thanks for the fantastic review! We're thrilled your time with us was so amazing! It's outstanding you enjoyed your upgrade and excellent room. That's what we like to see! We love making our guests feel valued and comfortable. We can't wait to see you again soon for another fantastic experience! Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great valet service at Homewood Suites on 15th Ave. Thanks Sha J. Hotel was great and convenient location. Awesome breakfasts! We were only a couple blocks from the holiday lights downtown. Great hotel or parking location if u are visiting for a game or holiday lights!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer34519168678, General Manager at Hampton Inn & Suites Denver Downtown-Convention Center
Responded 13 Dec 2022
Thank you for taking the time to leave this wonderful review, Jjremala! We're thrilled to know you enjoyed your stay at Hampton Inn & Suites Denver Downtown Convention Center so much! We strive for excellence so we're pleased to hear you appreciated not only our ideal location and Sha J and our friendly staff, but also our delicious breakfast! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$153 - US$300 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoDenverCentral Business District
NUMBER OF ROOMS
120
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Claim Your ListingHAMPTON INN & SUITES DENVER DOWNTOWN-CONVENTION CENTER: UPDATED 2023 Hotel Reviews, Price Comparison and 541 Photos (CO) - Tripadvisor
Frequently Asked Questions about Hampton Inn & Suites Denver Downtown-Convention Center
Which popular attractions are close to Hampton Inn & Suites Denver Downtown-Convention Center?
Nearby attractions include EscapeWorks Denver (0.4 km), American Museum of Western Art (0.4 km), and Colorado Symphony Orchestra (0.5 km).
What are some of the property amenities at Hampton Inn & Suites Denver Downtown-Convention Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Denver Downtown-Convention Center?
Guests can enjoy free breakfast, free instant coffee, and a snack bar during their stay.
Is parking available at Hampton Inn & Suites Denver Downtown-Convention Center?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hampton Inn & Suites Denver Downtown-Convention Center?
Conveniently located restaurants include 54thirty Rooftop, Corinne Restaurant, and Sam's No. 3.
Are there opportunities to exercise at Hampton Inn & Suites Denver Downtown-Convention Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hampton Inn & Suites Denver Downtown-Convention Center located near the city centre?
Yes, it is 0.6 km away from the centre of Denver.
Does Hampton Inn & Suites Denver Downtown-Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hampton Inn & Suites Denver Downtown-Convention Center?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn & Suites Denver Downtown-Convention Center?
Many travellers enjoy visiting Epic Escape Game Denver (2.2 km), Molly Brown House Museum (1.2 km), and Denver Union Station (1.3 km).