Residence Inn by Marriott Denver City Center
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About
#30 of 179 hotels in Denver
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Residence Inn Denver City Center is a spacious, modern downtown hotel with a perfect location and welcoming staff to meet the needs of business travelers, families and weekenders wanting to make a smart choice for a brief or extended stay.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Breakfast buffet
Kid-friendly buffet
Vending machine
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Sofa
Kitchenette
Cable / satellite TV
Sofa bed
Complimentary toiletries
Telephone
Iron
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Location
98Great for walkers
Grade: 98 out of 100
133Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Contact
1725 Champa St, Denver, CO 80202-2704
Getting there
Car HireSee all Denver car hire
Nearby restaurants
54thirty Rooftop
274 reviews6 minBar
Corinne Restaurant
691 reviews7 minAmerican
Guard and Grace
896 reviews3 minAmerican
Panzano
1,703 reviews2 minItalian
See all nearby restaurantsNearby attractions
EscapeWorks Denver
417 reviews4 minGame & Entertainment Centres
LoDo
315 reviews6 minHistoric Walking Areas
The Clocktower Cabaret
176 reviews4 minTheatre & Performances
The Money Museum at the Federal Reserve Bank - Denver Branch
360 reviews5 minArchitectural Buildings
See all nearby attractions961Reviews27Q+A100Room tips
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I had to change rooms multiple times at check in due to dirty rooms. When I arrived I was told the one bedroom I had reserved wasn't available yet but they had a studio. I took that since I wanted to get into the room. I went to the room on the 14th floor and found multiple hairs and other things stuck to the duvet. They appear to be stuck due to the duvet because the duvet was coming apart and needed replacing due to the pilling. I returned to the front desk and obtained a second room on the 8th floor. I walked into a one bedroom suite that was "not available" 10 minutes earlier. This room had hairs in the shower, toilet, vanity drawer and again in the bed on the duvet that was coming apart. There was also food left in the refrigerator. I returned for a second time to the desk. I obtained a third room and took the AGM with me. This room had hair on thr toilet and when I told the AGM he said "just one?". I told him I could live with it since the bed was clean. I told the AGM they have a cleanliness issue since I should not have change rooms multiple times due to hair in the bed and other areas. The only compensation I was offered was a market item. Very disappointing stay. …
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Check the bedding to make sure it's clean
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 4 weeks ago
We appreciate the feedback, flboy1966. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly, efficient front desk team (special thanks to Brad) welcomed us to NYEve in downtown Denver. This hotel is close to light rail, restaurants, and easy walking distance to the Convention Center/DCPA. The hotel had fresh decor, our room was well stocked, everything was clean and inviting. Breakfast on NYDay included scrambled eggs, biscuits & gravy, hard boiled eggs, yogurt, several types of milk incl chocolate, and a few other goodies. (The coffee, not so good). We were able to open the windows and see /hear the midnight fireworks.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 6 Jan 2023
Thanks for the lovely review! We're delighted you enjoyed your time at Residence Inn Denver City Center! It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food lets us know we're doing our job. We look forward to hosting you again soon for another amazing experience. Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately do to the holidays and Southwest Airlines cancelling flights around the country, I was unable to make our trip to Denver for the New Year. I called the hotel and spoke with Brad who was kind enough to cancel our reservation without penalty after hearing our travel nightmare. Brad gave our family a late Christmas present and for that, I’m extremely grateful. Marriott is by far the best hotel chain in the world. They know how to take care of their guests. I will continue to be a loyal Marriott Bonvoy user. Thanks again Brad you rock.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 2 Jan 2023
Thank you for the fantastic review, Eric! We're delighted to hear that you had an amazing experience at Residence Inn Denver City Center! We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Brad! We look forward to hosting you again soon for another fantastic experience! Thank you again for sharing your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It matters a lot to me whether the people who operate a hotel are friendly and professional, and they definitely were here. I also found the location of this Residence Inn to be well placed relative to the places I needed to go, and the free breakfasts each day were ample and much appreciated. But, I'm only giving two stars for this visit for two reasons. First, I was on a high floor and at times only one of the three elevators was functioning properly, making for some longish waits to go up or down. Second, and more bothersome, I found and killed three cockroaches during my two-day stay, on a countertop in the kitchenette area. I scoured the rest of the room after that and am prepared to say I got them all. Still! I reported this to the front desk upon checking out and I received an apology and an explanation that cleaning services are handled by company contracted by the hotel. I don't know what I was expecting but this explanation was unsatisfying and appeared to be more passing the buck than anything else.…
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brad Leonard, General Manager at Residence Inn by Marriott Denver City Center
Responded 13 Dec 2022
Dear 497donaldc, Thank you for taking a moment to comment on your stay. I am delighted you found our staff to be friendly and professional. However, I am distressed to hear of the pest issue in your room. Please accept my apologies for this issue. This truly is an isolated incident and certainly not a common theme in our hotel. In addition, I will work with our team and coach them on an appropriate way to respond. I do not ever want us to sound like we are passing the buck. We take great pride in our service and cleanliness and the buck stops with me. Rest assured, we have addressed this issue accordingly and I am confident we have it resolved. Thanks again for your feedback and we do hope to have another opportunity to serve you in the future. Sincerely, Brad Leonard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At the last minute, we decided to come to Denver to see the Bridgerton Experience. Wanted to stay in town so we didn't have to drive home after, and this was a good place to stay. Walking distance to 16th street and just down the street a couple hundred feet from a cute bar. Ubered to the "experience" and Ubers were here within 5 minutes! The hotel itself is clean and the staff is so friendly. I would have to agree, though, with another reviewer, that the room was unusually sparse. It was a nice big room, with a gorgeous view of the city, but there was barely any furniture. My husband said it seemed like an old apartment turned into a hotel room. Breakfast the next morning was good. The eggs were delicious, and the oatmeal was tasty, but there weren't any extras to put into it. I love it when I can add dried cranberries, nuts and granola to it to add a little flavor. Overall it was a good experience. Just a couple of tweaks, and it would have. been EXCELLENT!!…
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 28 Nov 2022
Thank you for the great review, DianeN158! We're happy you had a pleasant experience with us! It's lovely you enjoyed our ideal location, clean, spacious accommodations, breakfast service, and kind staff so much. That's what we like to see! We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here while attending a conference. This is about a 10 min walk to the convention center, and a pretty straight shot down Champa street to 14th St where the convention center is. I walked it all days to and from. It is close to many dining options and popular people places. I felt safe on these walks. No issues. Great morning complimentary breakfast. I remember seeing Eggs, Sausage, cereals, bagels, oatmeal, fruit, yogurt, milk, juice, coffee and many other things. Something everyone can find to eat. Nice big eating area which I appreciate.
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Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 31 Oct 2022
Thank you for this lovely review, Kevin! We're thrilled to know you had such a wonderful experience at Residence Inn Denver City Center. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A terrible Marriott experience at a Tulsa, OK SpringHill Suites resulted in me breaking up with Marriott and moving all my stays to Hilton. Exceptions for KC Downtown Marriott. As I was moving to Hilton, my wife and I decided to spend a week in Denver to burn through some Marriott Points. We selected this property and we were very glad we did. Check-in staff were amazing! Room was upgraded and spacious. Having separate room and kitchen/living area was very nice to have. Location is fantastic as it’s a short walk to mall street which has tons of shopping and restaurants. Breakfast was a very nice addition to this property. I highly recommend this property when your travels take you to Downtown Denver.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 16 Oct 2022
Thanks for the review, 728edwinn! We're delighted your time at Residence Inn Denver City Center was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our smooth check-in process and spacious accommodations as well as our ideal location and breakfast service. That's what we like to see! We look forward to hosting you again soon for another great experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room size was excellent and location good for picking up Uber/Lyft to get everywhere, but that's where it ends. The room was very musty smelling and housekeeping neglected to come on appointed day. I alerted the front desk who assured me it would be taken care of first thing in the morning. Came back the next day from long hiking trip and room was still not made up. Again, alerted the front desk and they assured me it would be taken care of. Three days hauling towels from the main office was not fun. The body wash dispenser was empty so luckily I always travel with a bar of soap just in case. When they finally cleaned the room they just removed the empty shower wash dispenser and didn't even replace it. And while I know marijuana is legal in Colorado, I would think the hotel would have a ban on smoking it in the guest rooms. However, it was so strong it was seeping through the walls from the suite next door - I was on the second floor and no one was smoking on the landing, so clearly they were smoking in the room. There was also an abandoned, crashed vehicle in the parking lot with towels stuffed in the windows for the duration of my stay. I would not recommend this location, management does not have any control over housekeeping apparently nor do they have a quality control process.…
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Laundry has credit card machines but only takes quarters, and out of four dryers, only two were...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 13 Oct 2022
We appreciate the time you took to give us feedback, Kap822. Our staff takes a lot of pride in the one of kind service we provide. It's very disappointing to see your experience with us was not the standard we're accustomed to sharing. We always strive to exceed all of the needs of our guests. We'll be sure to address your concerns internally and we would love to show you how hard we work to give our guests the best service in the future. We hope to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in town for a conference and overall had a very good stay. I was there 6 nights They told me at check in that housekeeping was every 2 days. What I found out was that you have to ask at the desk the day before to have them come. I really just need trash pick up and fresh towels. When they did come they did a great job. I had a couple little routine things that needed fixing when I first arrived. The guy came the next morning and took Care of it all. My TV in the living room area volume didn’t work right It only came on very low and sort of out of the back of the TV. It was weird. I only ate breakfast once - I am not a breakfast person- but it was the usual spread as at other Residence Inns. The beds were new and very very comfortable. There are washers and dryers. The washer is $3 in quarters but the machine holds more than my home washer. The dryer I think was $1 for 30 minutes which was plenty of time. Everything was very clean The bad part is that the recent remodeling of the Hotels by Corporate are beautiful but not practical. Instead of all drawers in the clothes chests, there are 2 drawers and a large open area but the open area is colored dark inside. It is very easy to not see an item and leave things behind. Also, the new lights are in the wrong place. The overhead light at the bathroom sink is in the middle of the area half way between the closet and the sink. Whichever way you are looking, you cast a shadow on it because of the light. There are lights in the mirror for make up but they really shine in your eyes. In the kitchen, the light is again in the middle. You cast a shadow trying to do dishes or cook. The light under the microwave over the cooktop is very dim, not useful for anything but a dim nightlight. I had a large flashlight with me that I used to cook. I only go into such detail as the corporate folks need to know. Wish I would have had a trouble light to use for cooking. The cook top is one of the glass/ ceramic type and very difficult to control temp. I am accustomed to a gas stove so that make be part of it. I had an oven in my room which was terrific and allowed me to bake as well. The dishwasher is a little loud. You might want to run it while you are gone. I had a special rate that included parking, otherwise it is $42 per day. The parking has in and out privileges which is unusual for the area. What is nice is that the parking is part of the same building. The lobby is on the first floor then the next few levels are the parking garage floors then the room care above that. The door into the anteroom for the elevate requires a hotel key. The floors with rooms requires a key as well. There is a small bar on the first floor - the bartender was very friendly and kind. They have the usual assortment of high and moderate end liquors and beer and wine. The front desk people were really terrific- kind and helpful day and evening. There is a Trader Joe’s about a mile and a half away. Fairly close to there on Colfax is a big liquor store something like a smaller version of total wines- I was able to speak with a worker whose expertise was local beers and he helped me select several microbrews that are only sold in the general area to bring home as gifts for the neighbors who all like to try new things. They have a nice selection of wines so I was able to get a couple of bottles to try that I had not previously had. There are other grocery stores as well within a couple of miles. on 16th and California, about 3-4 blocks and an easy walk there is a Target that has a grocery section. They have a security presence as you enter and they watch carefully. There are a number of gift shops along 16th street with the usual assortment of souvenirs - shirts, sweatshirts, bottle openers, refrigerator magnets, canvas bags, post cards et cetera. Further down 16th, a block or so past the Target, there are great restaurants and a wonderful local candy shop that makes their own chocolates and a candy shop with lots of the things young kids like such as sour candies, candy necklaces, bulk jelly beans and other items. It is cool to just look. Found some great gifts there as well. The downside to downtown Denver is a huge homeless population. They don’t approach you, but there are just so many. I live in New Orleans who also has a homeless issue, but Denver was far worse in sheer numbers. Many were obviously mentally ill but most were just hanging out. The other major problem is that marijuana is smoked everywhere so that the whole of downtown smells like weed except in the very early morning around 630 to 7 am. It is not just the homeless but also that weed for recreation is legal there. I did attend a function one night close to Coors stadium. I could have walked but for safety I took an Uber. Even that went well with fast and careful service. They made sure I was inside the place and then the hotel before they left.…
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 11 Oct 2022
Thank you for taking the time to share your lovely review with us, 1Karen616. We're thrilled to hear you had such an enjoyable experience with us and that you enjoyed our convenient location, secure property, friendly staff, comfortable beds, plentiful amenities, clean accommodations and varied breakfast options. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback regarding the layout of our renovated rooms, our parking policy and the safety regarding the surrounding areas to the appropriate members of our management team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really nice hotel - full buffet breakfast, nice and spacious rooms with easy access to a lot of different spots in the downtown area. Service from the staff I encountered were pleasant. The surrounding area does have homelessness but is not unsafe
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Date of stay: October 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Departure51921439478, General Manager at Residence Inn by Marriott Denver City Center
Responded 9 Oct 2022
Thanks for the wonderful review, ankitj293! We're happy your time at Residence Inn Denver City Center was so excellent! It's great that you enjoyed our bountiful breakfast selection, spacious and comfortable accommodations and convenient central location. We endeavor to ensure our guests have a memorable and relaxing experience, so we appreciate your praise for our friendly and dedicated team. We can't wait to host you again soon for another splendid stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$162 - US$259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn denver city hotel denver, denver residence inn
LOCATION
United StatesColoradoDenverCentral Business District
NUMBER OF ROOMS
229
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Claim Your ListingRESIDENCE INN BY MARRIOTT DENVER CITY CENTER: UPDATED 2023 Hotel Reviews, Price Comparison and 326 Photos (CO) - Tripadvisor
Frequently Asked Questions about Residence Inn by Marriott Denver City Center
Which popular attractions are close to Residence Inn by Marriott Denver City Center?
Nearby attractions include EscapeWorks Denver (0.3 km), LoDo (0.5 km), and The Clocktower Cabaret (0.3 km).
What are some of the property amenities at Residence Inn by Marriott Denver City Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Residence Inn by Marriott Denver City Center?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Denver City Center?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn by Marriott Denver City Center?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Residence Inn by Marriott Denver City Center?
Conveniently located restaurants include 54thirty Rooftop, Guard and Grace, and Panzano.
Are there opportunities to exercise at Residence Inn by Marriott Denver City Center?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott Denver City Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Denver City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Denver City Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.