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Hilton Garden Inn Denver Downtown

1,186 reviews
#27 of 160 Hotels in Denver
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Traveller (96)
Room & Suite (162)
Dining (46)
Overview
  • Excellent55%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(256 reviews)
“street mall”(165 reviews)
“great location”(167 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Denver Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,186)Write a Review
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Show reviews that mention
All reviewsconvention centerstreet mallgreat locationfront desk stafftwo blocksvalet parkingnice hotelwithin walking distancegreat stayhotel restaurantwould definitely stay here againmountain viewvalet servicebreakfast buffetcoffee makercookiespepsi center
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11 - 15 of 1,157 reviews
Reviewed 4 weeks ago via mobile

We stayed 2 nights at the downtown Denver Hilton Garden Inn for a cheer competition. The rooms are nice, not impressed with the staff. The 2nd night of my stay I made multiple phone calls to the front desk with a noise complaint, The final...More

Thank Michelle O
Response from Ashley M, Assistant General Manager at Hilton Garden Inn Denver DowntownResponded 3 weeks ago

Dear Michelle O, First and foremost I would like to sincerely apologize for the lack of customer service you received while staying with us. This is not how our team wants to be remembered especially when we are capable of so much more. If there...More

Reviewed 14 December 2017

Great job. Great staff and I recommend them to anyone wanting to stay in downtown Denver. It was extremely close to the event that I was Directing and it made it so convenient to stay at the Hilton. Plus it seems like a very safe...More

Review collected in partnership with Hilton Garden Inn
Thank victoriadC6407VA
Response from Ashley M, Assistant General Manager at Hilton Garden Inn Denver DowntownResponded 15 December 2017

Dear victoriadC6407VA, We would like to thank you for providing our team and future guests with feedback about your recent stay with us, we greatly appreciate it. We hope to have you as our guest again and please contact us if you need any assistance....More

Reviewed 13 December 2017

All of the staff was courteous and helpful. We were greeted with a small and a warm welcome. The rooms were clean and the location was great. The bartenders were very nice and provided awesome service.More

Review collected in partnership with Hilton Garden Inn
Thank Edwina L
Response from Ashley M, Assistant General Manager at Hilton Garden Inn Denver DowntownResponded 15 December 2017

Dear Edwina L, It was a pleasure having you as our guest and our team would like to thank you for providing us with feedback. We hope you have a wonderful weekend and please do not hesitate to contact our team directly if you should...More

Reviewed 12 December 2017

Everything was wonderful...I did break some toes and bones in my foot pushing the luggage cart into my room but that's on me although there was no bell person to help upstairs.....the young lady working the front desk was very helpful finding me some "wrapping"...More

Review collected in partnership with Hilton Garden Inn
Thank Colleen B
Response from Ashley M, Assistant General Manager at Hilton Garden Inn Denver DowntownResponded 13 December 2017

Dear Colleen B, First and foremost I am so sorry to hear about your injury and I am pleased to read that our team did their best to help you. I do hope that you are doing well. Thank you for taking a moment and...More

Reviewed 10 December 2017

The ONLY thing this hotel has that’s a plus is the location - the poor staff follows the lead of the managers & GM of having a sense of entitlement and making the guests feel “lucky” that they get to stay in their hotel...not making...More

Review collected in partnership with Hilton Garden Inn
Thank chrissF1681ST
Response from Ashley M, Assistant General Manager at Hilton Garden Inn Denver DowntownResponded 12 December 2017

Dear chrissF168ST, I would like to sincerely apologize for how you feel about your most recent stay with us. This is definitely not how our team wishes to be remembered and if there is anything at all that I can do to make this experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$141 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Denver
#18 Romantic Hotel in Denver
#20 Business Hotel in Denver
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Denver
#18 Romantic Hotel in Denver
#20 Business Hotel in Denver
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (162)
Dining (46)
Pool & Beach (18)
Hotel & Grounds (126)
Business Centre & Event Rooms (16)
Bathroom (10)
Questions & Answers
Ask a question
SusanaH10
4 November 2016|
AnswerShow all 7 answers
Response from Ashley M | Property representative |
Good afternoon SusanaH10, Our property is Valet only and $39 per night. Our guest's do have in and out privilege's during their stay with us. Please let me know if you have any other question's about our property. Have a... More
0
Votes
ronswife12
3 September 2016|
AnswerShow all 7 answers
Response from Ashley M | Property representative |
Dear RonsWife 1, Although we do not have a shuttle contracted with the property there are multiple options to get from DIA to our property. We do provide a town car service through our Valet. Please call our property to... More
3
Votes
twotapes
3 March 2016|
AnswerShow all 3 answers
Response from donnellj10 | Reviewed this property |
Yes.
0
Votes
Room Tips
"Try to get an end room. Fewer shared walls."
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"My room was on the south side of the hotel and was noisy(I'm a heavy sleeper so no bother).Not sure if..."
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"The higher up means you'll have to lug your luggage longer but the views are amazing. Especially..."
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"higher floors facing west have the best views"
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