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My first room: the part of the lamp where the bulb screws in was broken so the bulb hung parallel to the floor. The safety bar on the door was broken off. The phone didn't work. The shade for the full window in the back...More
Thank Lorie G
Response from timL3554SH, Front Office Manager at The Timbers Hotel
we do apologize your stay was not the experience you were hoping for we have gone under new management and we are begging renovating the property with time the Timbers will have many improvements so please come back and stay with us again
DO NOT stay here! I booked this hotel in hopes the 4 and 5 star reviews would be true and the 1 star were written by high-maintanence guests. I am not a picky person and this hotel is horrible. Don't be fooled by the lobby....More
1 Thank aljets
Response from timL3554SH, Manager at The Timbers Hotel
we are very sorry your expectations were not met we are addressing these problems head on and are planning on doing a lot of improvements during our slow season
Suites are seemingly nice and comfortable, location is convenient.
BUT that's where it ends:
A) sheets have holes in them
B) virtually no dishes in the kitchenette. The reason? "People take them". So if you're a new guest you'll be inconvenienced because someone before you...More
2 Thank EssGeeKay
Response from timL3554SH, General Manager at The Timbers Hotel
I am very sorry and you are right are hospital guest or any of our guest should not feel that there health condition is at risk because of the SAINITARY issues there might be of the Hotel these issues are being addressed right away and...More
The staff was rude and uninterested in helping and answering questions on the phone when we booked. Should have been a clue.
The rooms were dirty and the window air conditioner rattled all night. There were noisy people in the lobby and restaurant area smoking...More
1 Thank Jeanne A
Response from Kim K, Guest Relations Manager at The Timbers Hotel
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
The hotel charges $100 NON- REFUNDABLE pet charge on top of $25/night (waived for us) our dog cost more than our whole family. Also someone broke into our uhaul. Fortunately nothing was stolen. Positive is the price and amount of room. The rooms are okay...More
1 Thank Sunny G
We are sorry to hear about your stay. We only charge a 25 dollar pet fee but if you feel over charged you are more than welcome to call us to discuss the situation. We hope to hear from you soon.
US$91 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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