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Holiday Inn Express Denver Downtown

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Holiday Inn Express Denver Downtown
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594 Reviews from our TripAdvisor Community

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Showing 562: English reviews
Chesterfield, Michigan
Reviewed 25 August 2014

The rooms are clean and the bed was very comfortable, but the best thing about the hotel to us is the location and price. Most downtown Denver hotels have rooms for double the price. We figured, we would only be in the hotel for sleeping so why spend $200+ per night. The hotel is 1 block from the 16th street...

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Helpful?
Thank deflep71
IHGCare, Guest Relations Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear deflep71, Thank you for taking time to write your review about our hotel. I am glad you found our rooms clean, bed comfortable and location highly commendable with the cost. We hope that other travelers will find your comments beneficial. Comments such as yours only fuel us more, to keep working towards providing a excellent service to our guests....

Wilmington, Delaware
Reviewed 23 August 2014

Hotel is 18 stories. Rooms are small but adequate. Clean. Self-serve breakfast (included) with hot and cold items in dining area near lobby is good and plenty. (Would help if they had more than one waffle iron.) Stayed here June 28-29-30. Very pleased with hotel, room, staff, location and all. Super location -- across street from (and connected by sky...

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Thank JHF08
Greenwich, Connecticut
Reviewed 12 August 2014

I have stayed at this hotel 5 times in the past few years. My company books me here. The recent renovations help, but the property is tired. The windows leak air, the rooms are tiny…I mean tiny. The best part is the room service is from the Brown Palace across the street.

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Helpful?
Thank busdevoffice
DenverComfortInn, Front Office Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear Busdevoffice, We appreciate that you keep coming back to us over the years. We are indeed trying to make improvements that satisfy your needs and create the experience that you deserve. We look forward to hosting you again to show you the improvements we are currently working on. Thank you, Brandt Ellwood Bellwood@denvercomfortinn.com

Wolverhampton
Reviewed 12 August 2014

Stayed here at the start of a tour, lovely hotel, very clean, handy for everywhere in the city. Only one block from the Main Street. Complimentary breakfast was good, very nice room coffee making in room, always good.

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Thank molliecat
Switzerland
Reviewed 9 August 2014

Centrally located, friendly staff, ok rooms - I was very happy with my hotel choice. As so often, wifi could have been faster and breakfast could have been better. And the best thing is taking a nightcap in the splendid surroundings of the Brown Palace hotel right next door which can be reached via a passage directly from the Comfort...

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Thank UltimateAdvisor
A TripAdvisor Member
Level Contributor
10 reviews
8 hotel reviews
6 helpful votes
Reviewed 8 August 2014 via mobile

I am so pleased we stayed at the Downtown Comfort Inn! The location is excellent as are the accommodations! Our room was extremely clean, the beds and pillows were amazing and the hotel staff could not have been more friendly or knowledgeable. Great view too!!

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1Thank A TripAdvisor Member
Alpine, Texas
Reviewed 30 July 2014

I was very frustrated when we entered our room to discover that instead of one king, we were given two double beds. They gave us a new room the next day, but the best they could do was one queen. There was no refrigerator for our restaurant leftovers, and they wanted to charge us an additional $15 to bring one...

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3Thank Clementa F
DenverComfortInn, Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear Clementa F, Thank you for taking a moment to tell us about your stay at the Comfort Inn Downtown. I apologize that you did not have the quality stay that we strive for and that your experiences with the breakfast, room key and plumbing in your room may have cast your stay in a negative light. I would be...

Melbourne, Australia
Reviewed 26 July 2014

My expectations for a hotel so well positioned to take in Denver's Mall and excellent restaurants and shop were well met. Mostly. I'm struggling to recall one big city hotel that I've ever stayed in that offers breakfast the Comfort Inn way. Yes, it's a complimentary breakfast but that's where the good cheer ends. This is a breakfast served entirely...

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1Thank Roger C
Reviewed 21 July 2014 via mobile

We were just looking for a place to stay while attending a show in downtown Denver. Reasonably priced and friendly staff. We did encounter a few problems during our stay, but they were resolved quickly and satisfactorily. Rooms are small! Which again was fine for what we needed, but wouldn't want to share a room with someone I didn't know...

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Thank amanol
IHGCare, Guest Relations Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear amanol, Thank you for taking the time to review our property. I appreciate your positive feedback about the friendly staff at the hotel as well as their prompt response to the problems you encountered during your stay. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value,...

Reviewed 19 July 2014

Stayed here with my boyfriend while on vacation in Colorado. The location of this hotel is very convenient to the 16th street mall and downtown Denver. The room was very small but comfortable enough since we only were in it to sleep. The hotel is clean and nicely decorated but seems to give more attention to its sister hotel, the...

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Thank KLTravels88
IHGCare, Guest Relations Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear KLTravels88, Thank you for taking the time to review our property. I am pleased to hear your positive feedback about the level of cleanliness, comfortable room and convenient location of the hotel. It is our goal to provide our guests with the highest quality services and facilities. It is regrettable to hear you were let down by the limited...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An 11 million dollar renovation inspired by Colorado's beautiful outdoors brings a modern look and feel to this unique and affordable downtown Denver hotel. The Holiday Inn Express is Denver's newest premier hotel. Connected to our historic sister-property, the Brown Palace Hotel and Spa, the Holiday Inn Express features 231 guest rooms and suites, Complimentary Breakfast, Complimentary Wi-Fi, Valet Parking, state-of-the-art Fitness Center, and located in the heart of the city. ... more   less 

Additional Information about Holiday Inn Express Denver Downtown

Address: 401 17th Street, Denver, CO 80202
Region: United States > Colorado > Denver > Central Business District , Downtown
Price Range: $200 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Denver Downtown 3*
Number of rooms: 231
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Also Known As:
Comfort Inn Downtown Hotel Denver
Comfort Inn Denver
Denver Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Denver Downtown staff and other travellers.
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Querétaro, Queretaro, Mexico
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Questions? Get answers from Holiday Inn Express Denver Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for best view.”
 of 5 bubbles anspama, 11 Feb 2017 | Read review
“Only a block away from 16th Street shopping and dining”
 of 5 bubbles kewlgolfer, 9 Feb 2017 | Read review
“Go high, not low or near the lifts”
 of 5 bubbles LTP-BCC, 1 Feb 2017 | Read review
“If you want glimpse of the city with sunshine opt for corner room no, 975.”
 of 5 bubbles WinnieDolphin, 4 Oct 2016 | Read review
“Try to get a room on a higher floor for a better view of downtown Denver.”
 of 5 bubbles kdeogburn, 4 Oct 2016 | Read review
5 of 5