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Crowne Plaza Denver Airport Convention Ctr

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534 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Indiana
Reviewed 8 November 2016

Denver is one of my favorite places to visit. Colorado is so beautiful. So imagine my disappointment to open the curtains in my room to see no mountains, no blue sky. My view was the lovely hotel dumpsters. Hotel room was dated. Clean enough and comfortable enough, but nothing to get excited about.

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Helpful?
Thank Racefan2016
IHGService, Guest Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear Racefan2016, Thank you for choosing us and for taking the time to review our hotel. I appreciate the positive remarks regarding the cleaniness and comfort of the room. However, it is truly regrettable that you were not able to fully enjoy your stay because of the room condition and the view you received. We work diligently to ensure our...

Rio Rancho, New Mexico, Usa
Reviewed 4 November 2016

Ok so rooms were clean, hotel was quiet, beds were good. Now staff - wow! could you be anymore laid back? Stood inline (only two people mind you) for 5 mins to sit down for breakfast. Food was probably worst I've ever had seriously. Staff would not help at the front desk they just keep their heads down and hope...

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Helpful?
Thank William H
IHGService, Guest Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear William H, We are thankful for your stay at the Crowne Plaza Denver International Airport and going out of your way to leave us your remarks. We value your appreciation of our clean rooms, relaxing ambiance and cozy beds. On the contrary, it is with deep concern to know that your stay was not as satisfactory as it should...

Whitby, Canada
Reviewed 2 November 2016

Good location close to the Airport. Free shuttle service from the airport and back. The Room was very Clean, All staff including housekeeping were very friendly. The Restaurant was with not many choices but good food and reasonable prices.

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Thank cratne
Hartford, Connecticut
Reviewed 28 October 2016 via mobile

What a sorry mess of a hotel. Black mold in the shower and a broken grab bar to boot. The uppity restaurant receptionist insisted that I pay $3.25 for a paper cup of coffee in the dispenser outside the restaurant that I pour myself. The reception clerk told me that even though I was a Platinum Ambassador Rewards Member there...

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Helpful?
Thank PeterBConcord
IHGService, Guest Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear PeterBConcord, Thank you for taking the time to leave feedback about our property. It is disappointing to read that you did not have a good stay with us due to the service received upon check-in and condition of the room that you were provided being below par. Your comments are instrumental for us to improve that is why in...

Dacula, Georgia
Reviewed 27 October 2016 via mobile

I was nervous about this place when Priceline.com "assigned" it to me due to other reviews. But I thought it was great! The room was very clean and was roomy. Plenty of counter space in bathroom. All Staff were friendly and helpful. Good location near airport and aurora "open space" for walking and running. I'd stay here again!

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Thank ClayEggl
Massachusetts
Reviewed 23 October 2016

Location is not that close to the airport - it's part of the "airport" hotel cluster. So, the shuttle takes at least 20 min. The lobby is OK. Between the lobby and the building where the rooms are is a 1970's style hall\stage and restaurant, that give you the first hint that you are going back in time. The room...

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Helpful?
Thank haib18
IHGService, Guest Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear haib18, Thank you so much for posting a review of our property. I appreciate seeing both the positive and negative aspects of your stay. I'm glad you found our rooms spacious, and the staff service to your liking. I do apologize if the current condition at the hotel did not live up to your expectations. We will certainly work...

Reviewed 18 October 2016 via mobile

Very timely and friendly shuttle service. Ar Sean is great very dependable and responsible. As an airline crew member, on time shuttle service is essential. Crowne Plaza has been good to us. Champ & Dee Carter.

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Thank Dee C
Newark, New Jersey
Reviewed 18 October 2016

Crowne Plaza is one of my favorite hotel brands, and this property is no exception! The rooms were cozy and well appointed. I particularly enjoyed the two separate charging stations, one on the nightstand and one on the desk. The front desk staff (Emily the night auditor in particular) were phenomenal and even exceeded my expectations of guest service at...

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Thank Jordan T
Oregon, Illinois
Reviewed 12 October 2016

The biggest problem for us was the shuttle. We stayed here primarily because we had an early flight, but the shuttle was full for my requested time, and even the following time. That meant I had to wake up an hour earlier for my 5:00am shuttle. The first two desk staff were not interested in solving this problem because "We...

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Helpful?
Thank glenrajmaj
IHGService, Guest Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear glenrajmaj, Thank you very much for taking the time to share your comments online. We would like to apologize that our swimming pool facility and ice machines are not available during your stay. We also apologize that our shuttle service was not able to accommodate your requested time due to other guest are also booked at the same time....

Santiago, Chile
Reviewed 10 October 2016

Gotta be honest, we were nervous to stay here after all the negative online reviews. Y'all are crazy, this hotel is lovely. Great fitness center, comfy bed, spacious rooms. The only negative mark is that we scheduled a hotel shuttle that never showed up. Disappointing, but the airport is a quick Lyft ride away so we recovered. All in all,...

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Helpful?
Thank becca p

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Crowne Plaza Denver Airport Convention Center hotel has undergone a full sleeping room and public area renovation, complete September 2011. Located 15 minutes from Denver International Airport and minutes from great shopping, dining and entertainment at Northfield Stapleton, shuttle service is provided complimentary. The hotel features 84,000 square feet of flexible meeting space, including an impressive 60,000-square-foot Convention Center that accommodates as many as 4,000 guests and offers planners an 8' wide x 18' tall access door for heavy machinery and vehicle displays. Additionally, the hotel offers 1200 complimentary parking spaces and complimentary shuttle service to and from Denver International Airport. The hotel has earned a Meeting Service Excellence Ribbon from surveyed meeting planners who have held events at the Crowne Plaza Denver International Airport. With the ability to fly to Denver International Airport in 2 - 3 hours from anywhere in the country and easy access on I-70 or E - 470, this suburban Denver hotel and convention center is ideally suited for annual conferences of any kind. The hotel is centrally located between Downtown Denver, Denver International Airport and Buckley Air Force Base and is a short car or shuttle ride from the Rocky Mountains. Industries that are concentrated in the area include Aerospace, Military, Agriculture, Sustainable Energy, Medical, Pharmaceutical, and Technology. Also, Anschutz Medical Complex is just a few mile from the hotel and a shuttle is provided. ... more   less 

Additional Information about Crowne Plaza Denver Airport Convention Ctr

Address: 15500 E 40th Ave, Denver, CO 80239-5701 (Formerly Holiday Inn)
Region: United States > Colorado > Denver
Price Range: $171 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Denver Airport Convention Ctr 3.5*
Number of rooms: 255
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Also Known As:
Crowne Plaza Denver International Airport Hotel Denver
Denver Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Denver Airport Convention Ctr staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a dumpster view”
 of 5 bubbles ustravelpro, 2 Jan 2017 | Read review
“Not many places to eat in that area. SHUTTLE - needs reservation. Take an extra 30-minutes.”
 of 5 bubbles haib18, 23 Oct 2016 | Read review
“The Mountain view rooms are closest to the I-70 freeway so are possibly noisier”
 of 5 bubbles FlissPrideaux, 4 Oct 2016 | Read review
“I was on the north side of the 6th floor. The view wasn't great, but it was quiet.”
 of 5 bubbles jhhoffmann2, 30 Sep 2016 | Read review
“Some rooms overlook the indoor atrium, bar, lobby, restaurant area and don't get natural light so if you want an outdoor view”
 of 5 bubbles lgwuk7, 19 Sep 2016 | Read review
5 of 5