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General Palmer Hotel

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Traveller (179)
Room & Suite (77)
Dining (8)
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Overview
  • Excellent59%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“lone spur cafe”(19 reviews)
“train station”(45 reviews)
“teddy bears”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (521)
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499 results
Traveller rating
289
129
47
22
12
Traveller type
Time of year
LanguageEnglish
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289
129
47
22
12
Show reviews that mention
All reviewslone spur cafetrain stationteddy bearsoriginal elevatorthe main hotelcd playercontinental breakfastpresidential suiteinterior roomvictorian decorhalf blockmain streetcookiescharming hotelnoise from the streetstained glasshistoric property
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1 - 5 of 499 reviews
Reviewed 4 days ago

We rolled into town, and after seeing the General Palmer and checking deets on one of the hotel reservation websites, decided we wanted to stay in this, the swankiest hotel in town. The price for one night was reasonable for a last minute booking, and...More

Thank UnrepentantFoodie
Response from Kalena_U, Manager at General Palmer HotelResponded 3 days ago

Thank you for your review of the hotel. We are very sorry to hear that you were not happy with your room. Both of the buildings are historic, and we have an agent at the front desk, at all times, that would've been happy to...More

Reviewed 6 days ago

I booked through an online booking site and did not realize there were two properties. Every review I read was awesome, and I couldn't wait for our stay at the Hotel Palmer. Our room was in "The Palace," a property obviously booked as an overflow...More

Thank Linda F
Response from Kalena_U, Manager at General Palmer HotelResponded 3 days ago

Thank you for your review of the hotel. We are very sorry to hear you were unhappy with your room. Both buildings that make up the hotel are historic properties and each offer a unique view of downtown Durango and the train station, but we...More

Reviewed 1 week ago via mobile

Our stay at the General Palmer was perfect. Beautiful old hotel, super comfortable with wonderful ambiance. Convenient downtown location, easy walk to shops and restaurants. Can’t recommend it enough!

Thank MOD1029
Response from Kalena_U, Manager at General Palmer HotelResponded 3 days ago

Thank you for your review of the hotel! We are so happy to hear you enjoyed your stay with us and your time in Durango. We appreciate your comments and feedback and we hope you will be back to visit us again soon!

Reviewed 2 weeks ago via mobile

This is a great place to stay our room was wonderful with a king bed. We stayed 3 nights. Night life in area is plentiful and great restaurants everywhere and the 4 we went to were all five stars will write reviews on them. We...More

Thank Benjudy2018
Response from Kalena_U, Manager at General Palmer HotelResponded 3 days ago

Thank you for your review of the hotel! We are so glad to hear you enjoyed your stay with us and we very much appreciate your comments and feedback. We thank you for choosing to stay with us and we hope you will be back...More

Reviewed 3 weeks ago

The Hotel has many of the original lobby factures. The room are all different. The one we had was large with a King bed. The fresh baked cookie in the Evening are Wonderful. Easy walk to the Historic downtown and Restaurant. The breakfast is not...More

Thank Sleeper2012
Response from Kalena_U, Manager at General Palmer HotelResponded 3 days ago

Thank you for your review of the hotel. We are glad to hear you enjoyed your stay with us and we appreciate your feedback and comments. We are currently in the process of bringing more options to our breakfast selections! Thank you for choosing to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Multilingual Staff
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Details
Price range
US$140 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durango
#5 Family Hotel in Durango
#7 Business Hotel in Durango
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durango
#5 Family Hotel in Durango
#7 Business Hotel in Durango
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (179)
Room & Suite (77)
Dining (8)
Questions & Answers
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BigJoBR
3 May 2017|
AnswerShow all 2 answers
Response from Laura H | Reviewed this property |
Elevator worked and the bell/desk person took our bags up!
0
Votes
Pjdarnell1
12 February 2017|
AnswerShow all 2 answers
Response from huntress411 | Reviewed this property |
Hello! I do apologize for the delay. I do not get on here alot and am quite busy! I don't know if it's too late or not, but we had a WONDERFUL stay! The staff were very nice and respectful. Hope this helps!
0
Votes
John N
30 January 2017|
AnswerShow all 2 answers
Response from hutchplace | Reviewed this property |
970-247-4747
0
Votes
Room Tips
"Book in the main Palmer Hotel--Not "The Palace" (fancy name for an annexed property)"
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"All the rooms are beautiful"
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"Ask for an outside room."
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"We love room 201. But 202 looked just as nice, and we recommend that one for you - because we'll likely..."
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