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General Palmer Hotel

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Traveller (194)
Room & Suite (79)
Dining (8)
Overview
  • Excellent58%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“lone spur cafe”(19 reviews)
“train station”(45 reviews)
“the main hotel”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (534)
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510 results
Traveller rating
296
132
48
22
12
Traveller type
Time of year
LanguageEnglish
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296
132
48
22
12
Show reviews that mention
All reviewslone spur cafetrain stationthe main hotelteddy bearspresidential suitecontinental breakfastinterior roomvictorian decorhalf blockmain streetcookiescharming hotelstained glassfavorite hotelrestaurants and shopsno elevatormiddle of town
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1 - 5 of 510 reviews
Reviewed 2 days ago via mobile

We were amazed by the authenticity of the lobby when we arrived. Incredibly friendly, despite the appearance of age, very modern amenities including comfortable air conditioning and rooms with lots of luxuries (coffee maker, ice bucket, wine glasses and nice toiletries) . Be prepared for...More

Thank Frances C
Reviewed 1 week ago

My husband and I were there for our 32nd anniversary. Room was clean and very comfortable. We rode on the train to Silverton during our stay. Scenary was beautiful! I would recommend this hotel and the train trip!More

Thank LEB1985
Response from Kalena_U, General Manager at General Palmer HotelResponded 2 days ago

Thank you for your review of the hotel! We are so happy to hear you were able to celebrate your anniversary with us, and we thank you for choosing to stay with us. We appreciate your comments and feedback, and we hope you enjoyed your...More

Reviewed 1 week ago

Stayed at the General Palmer Hotel from June 19 through June 22, 2018.It was a great stay. The rooms are very clean, very comfortable, and Victorian. The staff was very helpful, professional, and friendly. Breakfast was simple but delicious. Also the chocolate chip cookies every...More

Thank Thomas N
Response from Kalena_U, Manager at General Palmer HotelResponded 1 week ago

Thank you for your review of the hotel! We very much appreciate your comments and feedback and we hope you enjoyed your time spent in Durango. Thank you for choosing to stay with us, and we hope you will be back to visit again soon!

Reviewed 2 weeks ago

we decided to try this hotel, because we had an early flight out of Durango airport. the room was lovely, clean and roomier than the Straghter Hotel. Right in the middle of town and it had a nice breakfast buffet included in the room price.More

Thank Lynn G
Response from Kalena_U, General Manager at General Palmer HotelResponded 2 weeks ago

Thank you for your review of the hotel! We appreciate your comments and feedback, and we are very glad to hear you enjoyed your stay with us. We hope you enjoyed your time in Durango, and thank you for choosing to stay with us. We...More

Reviewed 3 weeks ago

Stayed with friends for two nights in May, absolutely loved the room and Durango, we had such a great time, unfortunately though we had paid for breakfast on the first morning we had no breakfast, there were several other couples complaining to reception as the...More

Thank diddymitch
Response from Kalena_U, General Manager at General Palmer HotelResponded 2 weeks ago

Thank you for your review of the hotel. We do offer a complimentary breakfast in the morning, served in our breakfast room, in the lobby. This breakfast is complimentary to all guests of the hotel. We apologize that that was not made clear by our...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Multilingual Staff
Non-Smoking Hotel
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Details
Price range
US$151 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durango
#5 Family Hotel in Durango
#7 Business Hotel in Durango
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durango
#5 Family Hotel in Durango
#7 Business Hotel in Durango
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (194)
Room & Suite (79)
Dining (8)
Questions & Answers
Ask a question
BigJoBR
3 May 2017|
AnswerShow all 2 answers
Response from Laura H | Reviewed this property |
Elevator worked and the bell/desk person took our bags up!
0
Votes
Pjdarnell1
12 February 2017|
AnswerShow all 2 answers
Response from huntress411 | Reviewed this property |
Hello! I do apologize for the delay. I do not get on here alot and am quite busy! I don't know if it's too late or not, but we had a WONDERFUL stay! The staff were very nice and respectful. Hope this helps!
0
Votes
John N
30 January 2017|
AnswerShow all 2 answers
Response from hutchplace | Reviewed this property |
970-247-4747
0
Votes
Room Tips
"Select a room facing Main St. Great view of mountains and downtown."
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"ask for executive rooms, we all had 4 posters and the beds were so comfortable"
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"Be sure and ask for a room with windows."
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"Other than get a window room, be aware of the antique elevator, though quick and readily available, it is..."
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