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03/09/2017 04/09/2017
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    General Palmer Hotel

    567 Main Ave, Durango, CO 81301-5422
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    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$237US$279
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    Traveller (155)
    Room & Suite (47)
    Dining (8)
    Overview
    • Excellent61%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “lone spur” (14 reviews)
    “train station” (41 reviews)
    “palace wing” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Concierge
    Laundry Service
    4.0 Star Hotel
    All hotel details
    Offers from General Palmer Hotel
    Deals (17)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Victorian Suite, 1 Queen Bed
      US$279US$237
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    • Victorian Suite
      US$279
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    • Victorian Suite, 1 Queen Bed
      US$279US$237
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    All 17 deals for this hotel
    • Victorian Suite, 1 Queen Bed
      US$237
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    • Victorian Suite, 1 Queen Bed
      US$237
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    • Victorian Suite, 1 Queen Bed
      US$237
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    • Victorian Suite, 1 Queen Bed (Free breakfast, Free WiFi)
      US$237
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    • Victorian Suite, 1 Queen Bed
      US$237
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    • Victorian Suite, 1 Queen Bed
      US$237
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    • Victorian Suite, 1 Queen Bed
      US$237
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    • Victorian Suite
      US$279
      View Deal
    • Victorian Suite, 1 Queen Bed (Free breakfast, Free parking, Free WiFi)
      US$279
      View Deal
    • Victorian Suite
      US$279
      View Deal
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    Showing room deals 1 - of 17
    DoubleTree by Hilton Durango
    1,560 reviews
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    Write a Review
    Reviews (469)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for General Palmer Hotel
    See the most recent reviews

    21 - 25 of 448 reviews

    A TripAdvisor Member
    32
    Reviewed 9 June 2017 via mobile

    This hotel is located in a great area in that you can walk out the front door & be on Main Street to shop but the desk clerk, Toni, was unfriendly, unhelpful with 0 social skills. This is an old hotel but if you don't...More

    2  Thank A TripAdvisor Member
    Response from Kalena_U, Manager at General Palmer HotelResponded 11 June 2017

    Thank you for your review. We appreciate your feedback and will address the issues that you identified with your stay. We apologize for any unpleasantness that you experienced. Thank you for staying with us.

    Reviewed 7 June 2017

    I try to write very honest and through reviews to help other travelers make good choices, and I back up my reviews with pictures. General Palmer is a nice hotel on the outside and in the lobby and is central to the historic district of...More

    2  Thank Lalique542
    Response from Kalena_U, Manager at General Palmer HotelResponded 11 June 2017

    Thank you for taking the time to write your review of the hotel. I apologize for the issues you experienced with your stay. We make it our mission to provide a genuinely positive guest experience for each visitor that arrives at the hotel, but we...More

    Reviewed 6 June 2017 via mobile

    Perhaps I should wait a day or two, but I am so very disappointed so far. We did arrive early and did not mind when told to come back at 3:30. We did. Then we were told check in was at 4:00 and to come...More

    3  Thank Kay G
    Response from Kalena_U, Manager at General Palmer HotelResponded 11 June 2017

    Thank you for your feedback and review of the hotel. I apologize for the confusion with your room. Our check in time is at 4pm and we try our best to accommodate early check ins. Our Palace wing, even though it is across our parking...More

    Reviewed 4 June 2017 via mobile

    We were greeted with chocolate chip cookies! This is a nice hotel with comfortable beds and easy parking. The location was great! Easy access to downtown, river walk and the train. The staff was helpful and friendly. We enjoyed our visit and would definitely stay...More

    Thank glaciallilly
    Response from Kalena_U, Manager at General Palmer HotelResponded 11 June 2017

    Thank you very much for your review! We are so happy you enjoyed your stay with us and we hope to see you again soon!

    Reviewed 3 June 2017 via mobile

    The hotel was perfect! The decor was right out of the late 1800's early 1900's. From the elevator to the furniture, it was an antique gem! They give you real metal keys when you check in and there is chocolate chip cookies in the lobby...More

    Thank Pclose01
    Response from Kalena_U, Manager at General Palmer HotelResponded 11 June 2017

    Thank you very much for your review! We appreciate your feedback and we are glad you enjoyed your stay. Hope you come back to visit again soon!

    DoubleTree by Hilton Durango
    1,560 reviews
    #3 of 33 hotels in Durango
     
    Homewood Suites by Hilton Durango
    692 reviews
    #1 of 33 hotels in Durango
     
    Strater Hotel
    1,051 reviews
    #9 of 33 hotels in Durango
     
    Best Western Plus Rio Grande Inn
    865 reviews
    #11 of 33 hotels in Durango
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$133 - US$272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Durango
    • #6 Family Hotel in Durango
    • #7 Business Hotel in Durango
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 39
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Priceline, Expedia, Hotwire, TripOnline SA, Cheap Tickets, Agoda and getaroom.com so you can book your General Palmer Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Colorado >
    • Durango
    • Also Known As
    • General Palmer Durango ,
    • Hotel General Palmer
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    Traveller (155)
    Room & Suite (47)
    Dining (8)
    Hotel & Grounds (104)
    Bathroom (13)
    Nearby
    Homewood Suites by Hilton Durango
    692 reviews
    3.43 km away
     
    DoubleTree by Hilton Durango
    1,560 reviews
    .33 km away
     
    Strater Hotel
    1,051 reviews
    .12 km away
     
    Best Western Plus Rio Grande Inn
    865 reviews
    .32 km away
     
    Nearby Restaurants
    Michel's Corner Crepes
    296 reviews
    .04 km away
    Ken & Sue's
    1,736 reviews
    .06 km away
    Ore House
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    .08 km away
    Diamond Belle Saloon
    877 reviews
    .13 km away
    Nearby Attractions
    Durango and Silverton Narrow Gauge Railroad and Museum
    4,287 reviews
    .11 km away
    Historic Downtown Durango
    1,507 reviews
    .32 km away
    Durango Welcome Center
    86 reviews
    .27 km away
    Four Leaves Winery
    57 reviews
    .08 km away
    Ask a question
    Questions & Answers
    BigJoBR
    3 May 2017|
    AnswerShow all 2 answers
    Response from Laura H | Reviewed this property |
    Elevator worked and the bell/desk person took our bags up!
    0
    Votes
    Pjdarnell1
    12 February 2017|
    AnswerShow all 2 answers
    Response from huntress411 | Reviewed this property |
    Hello! I do apologize for the delay. I do not get on here alot and am quite busy! I don't know if it's too late or not, but we had a WONDERFUL stay! The staff were very nice and respectful. Hope this helps!
    0
    Votes
    John N
    30 January 2017|
    AnswerShow all 2 answers
    Response from hutchplace | Reviewed this property |
    970-247-4747
    0
    Votes
    Room Tips
    "Some rooms do not have windows. We didn't find this a problem, but something to be aware of it it..."
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    "Ask if your room is in the main hotel and the train is at the back so be aware."
    Read review
    "Make reservations early and ask about elevator, stairs, train watching, etc."
    Read review
    "Be sure to ask for a room with a window, if you like one. There are rooms without windows."
    Read review
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