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All reviewshi expressroom was cleancinnamon rollspancake machinefront deskbiscuits gravythe breakfast areatrash canswithin walking distanceadventure parkwarm cookieshot itemswould stay here againhotel is in a great locationcontinental breakfastmemorial day weekendyogurt
Most comfortable pillows and beds. Staff, especially Myrna the manager, is so so accommodating. Warm, yummy cookie when we checked in. Close to downtown and hot springs. Will stay here again in the future!!!More
Thank A TripAdvisor Member
Response from Myrna R, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 5 days ago
Thank you for such a nice review. It is our pleasure to serve you and consider it an honor to serve you and your family. We strive to provide our guests with the best service and amenities possible. We thank you for taking the time...More
This hotel was very clean, had a good breakfast, professional staff, and was a joy to stay at. Location was excellent - close to downtown and the hot springs. Rates were reasonable. I have stayed here numerous times and have always had a great stay!More
1 Thank WeLoveColorado2017
Response from Myrna R, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 12 February 2018
Thank you for sharing your thoughts with us. It is nice to hear our hotel was clean, staff were professional and our breakfast was good. Our location is a great start to downtown attractions as well as the hot springs. We are pleased to hear...More
Not a typical H.I. Express. There is no gym. You have to go next door to the sister hotel, Hampton Inn and that gym does not open until 6am.
The breakfast is excellent. Also, not typical for an H.I. Express. Eggs, potatoes, bacon, sausages, and...More
Response from Ginger C, General Manager at Holiday Inn Express Glenwood SpringsResponded 4 weeks ago
Thank you for choosing the Holiday Inn and for your great review. We appreciate the service Karen provides our guests. She is a great addition to our breakfast team. We will share your thoughts with her. Unfortunately our main pool is closed for the winter...More
The lady at check-in was very nice, but that was not enough to keep us at this hotel. The bed was covered in head hairs. The lady at the desk moved us to another room, but that one had a hair-covered bed, too. Considering the...More
Thank Josie W
Response from Myrna R, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 17 January 2018
Thank you for sharing your experience with us. It is not too often when we hear a review such as yours and for that, "Please accept our apology." I have shared this with our team members and will correct this immediately. This will be used...More
What a pleasant surprise. We were greeted by the most welcoming staff. So friendly and offered options of what to see and do in town. We stayed here due to the proximity to the Iron Mountain Hot Springs. Great choice. Clean room. Comfy bed. Breakfast...More
Response from Myrna R, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 1 February 2018
Thank you for your review. What a nice review you gave us! Thank you for sharing your experience with us. This is a review that let's us know we are doing something right. We appreciate you and hope to see you again.