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Keystone Lodge & Spa

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498 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Washington DC, District of Columbia
Reviewed 30 December 2016

I have stayed at the Keystone Lodge and Spa several times and enjoyed it. It is close to the slopes and generally a comfortable facility. Maybe it was because I was there for the week between Christmas and New Years (and consequently paying triple what I usually pay), but I was repeatedly disappointed in the quality of the service this...

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2Thank Betsy B
Denver, Colorado
Reviewed 29 December 2016

We stayed over the holidays with our two dogs and were happy with our choice for the price. We have an Epic pass so we received a 20% discount. The front desk staff was not helpful at all and couldn't answer the most basic questions. We also received conflicting information about the dog policy from when we made reservations to...

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1Thank account4fun
Neenah, Wisconsin
Reviewed 26 December 2016 via mobile

Excellent family resort! Staff is very friendly and knowledgeable about the area. Rooms are very clean and have great views. Beds are very comfortable. The bar was great. Only ate at one restaurant, the big horn bistro. Food was very good. Lots of family activities to do at night from skiing and ice skating to sitting by the fire outside...

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Thank Carmen H
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Greetings Carmen H and Thank you for the review on Trip Advisor of the "Winter Wonderland" during your stay at the Keystone Lodge and Spa! I am so pleased you enjoyed the guestrooms, hotels apres ski "family style" and amenities of the Ice rink - Lakeside Village Thank you- Angela

Mississippi
Reviewed 21 December 2016 via mobile

This hotel was wonderful during our conference in July. The rooms were clean and very comfortable with great views. Loved the balcony. The pool and spa were also great. It's an easy walk to the conference center. Will stay here again!

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Thank dizzneegirl
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Dizzneegirl, Thank you for your post from your stay with us in July. Our properties location is a great choice when attending a conference with quick access via a shuttle or a 5-6 minute walk around our lake. We hope you will return again. Regards, Angela

Austin, Texas
Reviewed 26 November 2016 via mobile

Modern yet rustic. Great location right in mountain ski area. They have wagons at the ski base - makes it easier to haul ski stuff and small kids. Play areas too. Good for skiing in winter and mountain biking or hiking in summer.

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Thank Manarola3
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Thank you Manarole3 for your recent post and expression of enjoying the Keystone Lodge & Spa. We hope to see you again on a return ski trip this winter! Regards, Angela~

NJ
Reviewed 24 November 2016 via mobile

Nice hotel. Great service. Interesting place. Excellent spa facilities and not overly expensive. Not really slopes idea though. Nice pool and hot tub area. Relaxing atmosphere. About a 10 minute drive from I 70 and stores and about a 2 minute drive from slopes.

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Thank traveler5005
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Traveler5005, Thank you for your recent post on Trip Advisor regarding your stay with us to kick off the winter ski season. Lovely to hear that you enjoyed the amenities of our Spa onsite within the Keystone Lodge. We hope you consider for a return stay with us, as the hotel provides a complimentary door to Gondola shuttle service...

Kansas City, Missouri
Reviewed 20 November 2016 via mobile

I had reached out to Nini, the concierge and let her know I would be proposing. She immediately jumped in with ideas, and ways to make it the most special weekend ever. She even went out of her way to pick up the flowers and rose petals I had ordered from the local city market. She helped set up a...

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Thank twatson15
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Twatson15, CONGRATULATIONS on the engagement. We all were very excited to assist you in planning the surprise engagement! Additionally we enjoyed celebrating with you and hearing of the wonderful moments you enjoyed on this special weekend. Thank you, Angela~

Naples, Florida
Reviewed 18 November 2016

Very friendly staff especially valet service - always watching out for guest safety. Get a room near the elevator as hallways are very long. Clean and lots of activity in area. Off seasons much of the surrounding area is closed. Wish refrigerators were standard in all rooms.

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Thank DrLFoodie
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear DrLFoodie, Thank you for the post on Trip Advisor regarding recent stay with us at the Keystone Lodge & Spa. We look forward to you returning with us on a future winter trip this season, please feel free to call upon our Concierge as we would be happy to make arrangements to have a portable fridge placed into your...

Lexington, Kentucky
Reviewed 15 November 2016 via mobile

Little to do in November before ski season. Could not get anything to eat at 2:00 -3:00 in the afternoon at Keystone. Staff very nice and helpful. Altitude was a major problem for many of us, so would not return to area unless going to stay for weeks.

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Thank GoldenGapYear
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear GoldenGapYear, Thank you for the feedback regarding the missed opportunity to provide eatery options to you in the mid afternoon. We have reviewed your suggestion within the hotel as well as the greater Keystone Restaurant Team. Thank you, Angela~

Mills, WY
Reviewed 15 November 2016 via mobile

Went to this area for business and the lodge and scenery were breathtaking. I will be back for sure. Everyone was friendly and room was spacious and clean. I loved the places to eat and the convention center was just across the street.

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1Thank Sharon M
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Sharon M, Thank you for your recent stay during attending your conference. Realizing there are many options to stay in the Resort, thank you for staying with us at the hotel, Keystone Lodge & Spa as it is very central location as you mention, just across the street from the Conference Center. I am happy to hear your stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest close to Denver, making it the ideal choice for winter sports enthusiasts. Keystone Lodge is on the shuttle route, so guests can zip over to the ski lifts at a moment's notice. The Lodge also boasts easy access to a host of winter and summer activities, including skiing, ice skating, cross country, mountain biking, golf, tennis, rock climbing, whitewater rafting and more. Feel free to take a break from your adventures and luxuriate in our state-of-the-art spa with a full range of relaxing and rejuvenating spa treatments. The Lodge also includes a steam room, indoor and outdoor hot tubs, an outdoor heated swimming pool, and even an equestrian center. Treat yourself to an exceptional dining experience at the Bighorn Bistro while taking in the splendid views of the Continental Divide and Keystone Lake. Or grab a quick bite at the convenient Lakeside Deli before heading off on your day's activities. The Lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of Keystone Mountain and the Snake River. The hotel room with one king bed is a traditional hotel room with a king-size bed and a private bathroom. The hotel room with two queen beds is a traditional hotel room with two queen-size beds and a private bathroom. The hotel suite with one king bed and living room is a two-level hotel suite with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room wireless internet, complimentary fitness center access, plush robes, a i-home alarm clock and many other extras. Other amenities include a business center, exercise facilities, massage therapy services, yoga studio, ski storage and golf course. Extend Your Stay - 7pm Check Out Instead of sitting on I-70, head back to your hotel for a soak in the hot-tub, a shower or to catch the rest of the game while the traffic clears. *Extended check out until 7pm for just $35. *Based on availability. Ask for extended check-out at the Front Desk. Getting to the mountain is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. Plus, as a Lodge guest you receive free ski check at the base of the gondola and a complimentary Fast Pass which allows you to use the ski school line prior to 10am. How convenient is that? ... more   less 

Additional Information about Keystone Lodge & Spa

Address: 22101 US Highway 6, PO Box 38, Keystone, CO 80435
Region: United States > Colorado > Keystone
Price Range: $247 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Keystone Lodge & Spa 4*
Number of rooms: 152
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Also Known As:
Keystone Hotel Keystone
Keystone Lodge And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Keystone Lodge & Spa staff and other travellers.
15 questions
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Questions? Get answers from Keystone Lodge & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are comfortable but rooms overlooking the lake have the advantage of the view.”
 of 5 bubbles ivan552017, 14 Feb 2017 | Read review
“Try to get one closer to elevators”
 of 5 bubbles brandoncliffors, 22 Jan 2017 | Read review
“Ask for a room close to the lobby. It is a long hike to the rooms at the end of the lodge.”
 of 5 bubbles 481betsyb, 30 Dec 2016 | Read review
“ask for room near elevators”
 of 5 bubbles DrLFoodie, 17 Nov 2016 | Read review
“Not applicable as I did not stay in the hotel.”
 of 5 bubbles KiriO, 27 Oct 2016 | Read review
5 of 5