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All reviewsfront deskevening receptionred rocksrooms were very cleanwould stay here againfull kitchenfree breakfastgreat customer serviceindoor poolwest sideconvenient locationbedroomalmadenvermattressdrawerskitchenette
Very polite front desk staff. I wanted creamer for my coffee and they opened the kitchen to get me some. I had a queen bed suite and was very comfortable. The mattress was firm and the pillows supportive. I love getting into clean sheets! Paul...More
Thank Rebecca D
Response from Beth M, Manager at Residence Inn Denver Southwest/LakewoodResponded 25 April 2017
Thank you so much for taking time to review us and for your kind comments about our property. We look forward to having you next time you are in the Lakewood area.
Wonderful hotel that is clean and comfortable! Staff was friendly and courteous. Rooms were spacious and the beds were comfortable with plenty of pillows. Breakfast was good and varied each day. Evening reception had delicious desserts.
Only complaint, we asked for 4 towels and washcloths...More
Response from Beth M, Manager at Residence Inn Denver Southwest/LakewoodResponded 16 April 2017
Thank you so much for taking time to review us. I am glad to hear that you enjoyed your stay with us and we certainly look forward to another chance to impress you should you stay with us again in the future!
Stayed in this hotel as a resting point on a long drive from Montana to Colorado. Checking in was smooth. Hotel staff was friendly and accommodating. Pool was a must for our children. There are amenities near by including restaurants and grocery stores. Would stay...More
Trust what I say and show in photos. I am Platinum level with Marriott Rewards, have stayed in their hotels all over the world, and loved their quality since I first worked in a Marriott Hot Shoppes in the 1960s. Marriott should be ashamed to...More
Management response:Responded 9 March 2017
Thank you for taking the time to complete a review in regards to your recent stay at the Residence Inn Denver Southwest/Lakewood.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More
Working in hotels I am a little more understanding when things go wrong. We are all human and make mistakes, the check-in was no problem room was nice, but not cleaned enough. I found a sweater from the first before me in one of the...More
1 Thank Scarez
Management response:Responded 30 December 2016
I apologize for the items found in your room-we want our guests to feel comfortable and welcome and I'm disappointed to see we fell short. Thank you for bringing this to my attention so I may speak with my team about the importance...More
Response from Jessica B | Property representative |
Hi Nancy, thanks for reaching out! We'd be delighted to help you with this. Please make your reservation and then call the hotel at (303) 985-7676. We can speak to you more about your specific needs and make sure you get a... More
Hi Nancy, thanks for reaching out! We'd be delighted to help you with this. Please make your reservation and then call the hotel at (303) 985-7676. We can speak to you more about your specific needs and make sure you get a room that will be comfortable. We look forward to serving you!
Dual General Manager