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The staff was not trained to check in or check out. Checkin took 10 minutes while the employee stared at the computer screen until someone else walked up. I reserved a room with two queen beds and was given a room with a king bed....More
This is the second time we have stayed at the Hampton in Salida. Everything has been great both times. Would definitely recommend. Also, we ate at Wallbangers right across the street. Service and food were excellent.
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Response from Dana L, Manager at Hampton Inn & Suites SalidaResponded 4 weeks ago
Thank you very much for your time for the review. Your reviews are our boost to keep up the effort for best guest satisfaction
Had reservations for a room with two queen beds for Friday through Sunday. We arrived Friday evening and the lobby had quite a few people waiting around. When we tried to check in at the front desk they didn’t have a room for us. They...More
3 male employees came to our room at night, opened the door, we were asleep. They opened the door but security plate was out, then they they tried to wack open security plate to further open the door. Scared my children, we were all asleep....More
I booked my room and paid up front at least 4 months in advance. We arrived to find out they gave our suite away and moved us to a queen double. They said sorry we’re full and they didn’t even refund the difference. Suite is...More