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Viceroy Snowmass

849 reviews
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Traveller (255)
Room & Suite (370)
Dining (70)
Overview
  • Excellent74%
  • Very good14%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“ski valet”(112 reviews)
“studio room”(16 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (849)Write a Review
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Traveller rating
576
117
60
27
24
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LanguageEnglish
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576
117
60
27
24
Show reviews that mention
All reviewsski valetnespresso machinestudio roomsoaking tubvalet staffglass wallmini kitchenmountain sportsfour seasonsbeautiful hotelcar servicelarge bathroomtop of the linerestaurant staffwasher dryerassay hillski shop
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1 - 5 of 804 reviews
Reviewed yesterday via mobile

Landed at aspen airport and shuttle wasn’t there. Called 5-6 times and kept being told different things. Asked them to call me back, no one ever did. Tried to talk to manager and kept being put into VM. After an hour waiting, shuttle finally came....More

Thank MLSF94028
Reviewed 6 days ago

Staff needs polishing on almost every metric. Restaurant staff give serious pause to the price point being assessed. Meals are inconsistent....one mediocre and the other quite impressive. Airport arrival was disappointing as NO STAFF were present to receive arriving guests....unlike the numerous other high end...More

Review collected in partnership with this hotel
Thank X2295LOtoddw
Response from ViceroySnowmass_GM, General Manager at Viceroy SnowmassResponded 5 days ago

Dear X2295LOtoddw, Thank you taking the time to share your comments and concerns regarding your recent stay. We take your feedback and comments very seriously. We sincerely apologize for the inconveniences you experienced and appreciate your patience and understanding as we investigate the circumstances surrounding...More

Reviewed 6 days ago via mobile

It was our first time. The hotel is absurdly expensive for what it offers: a VERY average experience. No ambiance, just really basic structure. Swimming pool ok, not charming, no service whatsoever. Rooms super small and noisy. Staff more concerned with chit-chat among themselves rather...More

Thank patricia_sp
Response from ViceroySnowmass_GM, General Manager at Viceroy SnowmassResponded 5 days ago

Dear patricia_sp, First and foremost, please allow me to apologize for the experience you had here are property. We here are Viceroy Snowmass pride ourselves on being able to create "Lifelong Memories" for our guests and it is painfully obvious that we failed to deliver...More

Reviewed 1 week ago

This was our first trip to Snowmass in over 1 years so it was our first time at the Viceroy. The accommodations were very good and comfortable, however that can be had in many places. What set the Viceroy apart, and why we'll be back,...More

Review collected in partnership with this hotel
Thank eshipp1
Response from ViceroySnowmass_GM, General Manager at Viceroy SnowmassResponded 5 days ago

Dear eshipp1, Thank you for taking a moment to share your wonderful experience at Viceroy Snowmass. We are glad that we met all your expectations and hopefully exceeded them! We look forward to welcoming you back with a glass of Ron Zacapa! Warm Regards, Robert...More

Reviewed 1 week ago

If you like the Ritz and 4 Seasons then this is your place - the rooms are fully appointed and the kitchens are very practical if you like to eat in sometimes - fireplace in Master and living room was great and the turn down...More

Review collected in partnership with this hotel
Thank edwardtJ9665FE
Response from ViceroySnowmass_GM, General Manager at Viceroy SnowmassResponded 1 week ago

Dear edwardtJ9665FE, Thank you for your review! We are pleased to hear that you enjoyed our well appointed rooms. I also appreciate your feedback about your experience with our turndown service, I will be sure to let the team know. Again, thank you for taking...More

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123456161
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Babysitting
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$277 - US$2,051 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Snowmass Village
#1 Family Hotel in Snowmass Village
#1 Spa Hotel in Snowmass Village
#1 Green Hotel in Snowmass Village
#2 Romantic Hotel in Snowmass Village
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$277 - US$2,051 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Snowmass Village
#1 Family Hotel in Snowmass Village
#1 Spa Hotel in Snowmass Village
#1 Green Hotel in Snowmass Village
#2 Romantic Hotel in Snowmass Village
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (255)
Room & Suite (370)
Dining (70)
Pool & Beach (41)
Amenities (86)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Katie M
18 June 2017|
AnswerShow all 3 answers
Response from gablesdad | Reviewed this property |
Yes, my used it twice while staying there. She loved it !!
1
Vote
Tiffany C
23 November 2016|
Answer
Response from ViceroySnowmass | Property representative |
Hello Tiffany C, Our 1 BR residences have a 2-Burner cook top with pans provided, not ovens however. Our 2 BR suites and residences have ovens. Pots and Pans provided. Hope this helps! Hugh Templeman General Manager
0
Votes
COSouthpaw
13 September 2016|
AnswerShow all 7 answers
Response from Apeisach | Reviewed this property |
My room had a safe in the room. There is laundry service; better yet i had a washer and drier in my room! this is very convenient when you go for a skiing vacation, one always has so many layers of clothe and it is nice to... More
1
Vote
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123
Room Tips
"High floor facing up the mountain or across towards to Snowmass."
Read review
"In two stays I have been on the 7th Floor and the 3rd floor and both were equally nice with very spacious..."
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"Third floor has the ski valet and easy access to the slopes."
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"Above 4th floor (where the lobby is placed) problaby is will have a great view."
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