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Wildwood Snowmass

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260 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Denver, Colorado
Reviewed 1 August 2016 via mobile

Staff helped us out in a last minute emergency and gave a great rate to us. Very friendly and accommodating staff from the front desk to the housekeeping and bar staff. Well decorated. Pool was nice. For the summer be aware, there is no AC but it's tolerable unless it's unusually hot. Would definitely return.

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1Thank tymarden1
Reviewed 30 July 2016 via mobile

I'm surprised Holiday Inn brand would put their name on this hotel. It seems to me that they took a rundown hotel & tried to aesthetically dress it up as a boutique hotel, but did a very bad job. It's an older building in serious need of repair. Came during "hot days" of high 80 temps and there is NO...

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2Thank Annie S
Management response:

Hello Annie S. I am very please to see how friendly our staff was during your stay, but I apologize you had difficulties sleeping. You breakfast experience is highly unusual and concerning, we have reviewed proper procedure with our staff, thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the...

Reviewed 29 July 2016 via mobile

Wow ok. Booked at Holiday Inn and feels more like a cut rate motel. No air conditioning and it was almost 90 yesterday. Not very clean and desperately needs an upgrade. Breakfast at 6:30 and they're just starting to set up at 6:30. Overall dissapointed. Would not stay here again.

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Helpful?
Thank businessapi
Management response:

Hello Businessapi. Thank you for leaving comments after your stay with us. The fact that we do not have air conditioning can make it difficult to cool down the rooms in the afternoon. We will go over your comments with our breakfast staff and do a better job ensuring we are ready by 6:30. I hope you will reconsider and...

St. George's, Grenada
Reviewed 29 July 2016

Love this hotel, very spacious rooms, king size bed, great amenities, hip, modern, pool and hot tub, great location, helpful and friendly staff..highly recommended .. free bus shuttle/transport from the hotel to Aspen and back!! buses have free wifi!!

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Thank Fountain of You... S
Reviewed 26 July 2016 via mobile

I have stayed at this hotel a couple of times of the past 4 years. It is not your standard Holiday Inn Express. It is kinda cabin like. The good things about this hotel are, nice breakfast, really nice staff, nice location, free parking, good work out room, nice pool. The not so great things about this hotel are, it...

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2Thank Cass M
IHGService, Guest Relations Manager at Wildwood Snowmass, responded to this review

Dear Cass M, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you had a satisfactory stay at our property and apologize for the shortfalls you have encountered. Your review is vital for improving the service and quality we offer to our valued guest. It...

Reviewed 26 July 2016 via mobile

Nice hotel for the money you pay. Good service and overall good stay experience. Little problem with parking, as parking is available in the lots across thw street, only if you can get space in the lot that is exact opposite from the building

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Thank Ruby P
Reviewed 22 July 2016 via mobile

Wow. I've stayed at a lot of hotels. This is by far the WORST!! The rooms were dirty. The decor is from the 1970s. The room was VERY hot, no AC. In our room, there was an obvious fire hazard as an electrical cord had been "repaired" with black electrical tape. The breakfast bar was wiped out by the time...

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1Thank Sally W
Management response:

Hello Sally W. I appreciate you taking the time to leave comments after your stay with us. I am sorry that you had so many issues during your stay with us. We will go over all of these details with our management team to rectify these issues. Thank you again for bringing your experience to our attention, we hope to...

Raleigh, North Carolina
Reviewed 20 July 2016

Aspen hotel prices are nuts, so we found this hotel in Snowmass Village instead. Wow...should have thought twice about that decision. Summary: Do NOT stay here. The surroundings are beautiful, but the hotel is not. Does not appear to have been upgraded since 1980's and is a dumpy, old, smelly and out-dated place. The outside looks nice, but the rooms...

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1Thank gdsmith111
Management response:

Hello Gdsmith111. Thank you for taking the time to leave a review after your stay. I am so sorry your experience fell short of your expectations. We always look to guest reviews when identifying areas to improve, your comments are very valuable to us. I hope you will visit us again so we can show you the kind of service...

Pasadena, California
Reviewed 20 July 2016

Stayed for three nights in July as we were visiting the Aspen Music Festival. The negative reviews posted elsewhere on TripAdvisor remain on the mark despite responses from management that indicate an effort to improve; but as of July 16, 2016, the problems really haven't been corrected. While management can't do much about location or quality of construction (we were...

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2Thank TravelinMan1426
Management response:

Hello TravelinMan1426. I appreciate your feedback after your stay at our hotel. I am sorry you had to deal with some strong smells entering your room, as well as the noise issues. We definitely do not want our guests having this kind of experience. We have taken your feedback regarding breakfast into consideration and will look to make any appropriate...

Fort Collins, Colorado
Reviewed 19 July 2016

When you walk in the lobby, you have the impression that this is a nicely updated hotel. It isn't. When we got to the room, it was sweltering. I tried to adjust the thermometer to turn on the a/c then realized there isn't any. Our only choice was to open the window, but the screen was damaged and because the...

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1Thank Libbi242
Management response:

Hello Libbi242. Thank you for all of your detailed comments after your stay with us. I am deeply disappointed by your experience and will review all of your points with our Housekeeping, Maintenance, and Management teams. Please know that your experience is not typical or reflective of the hospitality we wish to provide. I hope you will accept our sincere...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Thrill seekers, explorers and nature lovers unite! Whether you're hitting the slopes of Colorado's most popular mountain, hiking its verdant summer trails or indulging in Snowmass/Aspen's year round cultural events, we're your perfect home base. There is no shortage of things to do at the Wildwood itself, read a book in a chaise by the pool, warm up in European-inspired hot tubs or visit the Fitness Center for a quick workout. Walk to the slopes and hiking trails, or enjoy the many shopping, dining and entertainment options at Snowmass Village Mall. Relax fireside in the lobby or The Bar, featuring Colorado's New Belgium Brewery or Enjoy Double Black Noodle Bar, a Japanese-style ramen restaurant featuring unique noodle bowls ready to tempt your taste buds. With a variety of fresh herbs and vegetables, our chefs have created imaginative dishes with tastes and flavors. ... more   less 

Additional Information about Wildwood Snowmass

Address: 40 Elbert Lane, Snowmass Village, CO 81615 (Formerly Holiday Inn Express Snowmass Village)
Region: United States > Colorado > Snowmass Village
Price Range: $265 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wildwood Snowmass 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Wildwood Hotel Snowmass Village
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Questions & Answers

Here's what travellers have asked, with answers from Wildwood Snowmass staff and other travellers.
2 questions
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Questions? Get answers from Wildwood Snowmass staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles jpezz333, 2 Jan 2017 | Read review
“service is horrible, vacation booked they cancelled no call, we found email in spam, no help, cost us over $8,000”
 of 5 bubbles ms_obvious, 31 Oct 2016 | Read review
“Rooms at the front will overlook the late night bar opposite so can be noisy.”
 of 5 bubbles CatherineA167, 16 Sep 2016 | Read review
“If you're a light sleeper, sacrifice the view for the quiet of the more interior rooms.”
 of 5 bubbles FAW61, 29 Aug 2016 | Read review
“Rooms towards the pool.”
 of 5 bubbles V8053TDstephaniej, 24 Aug 2016 | Read review
5 of 5