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The Steamboat Grand

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632 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Boston, USA
Reviewed 15 February 2016

We arrived at the Grand on a timeshare exchange. We were met at our car by the bellman who took our bags to our room, our skis to the valet service which took them over to the mountain, and our ski bag back to our room. That was all done by the time we checked in (no hassles at all)...

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Helpful?
Thank LoveToTravelBoston
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for the review, we're glad you had a great experience with our Bell staff and ski valet. Even if you weren't planning to cook while you were here, I'm happy you were able to take advantage of the full kitchen in your condo and enjoyed our Concierge and shuttle service. We can't wait to see you again!

Cypress, Texas
Reviewed 8 February 2016

The minute we pulled up to the hotel and hopped off the shuttle, we knew we picked the right place to stay! The hotel staff was very polite and helpful. Our suitcases were taken to our room and check in was simple. We were excited to have a window that looked out on the gondola, mountains, hot tubs and heated...

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Thank SharonLee912
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

SharonLee, thank you very much for taking the time to share your experience with us. We are so glad that you enjoyed your time here! Our location is absolutely perfect for those looking to ski and snowboard. Our complimentary ski storage makes getting to and from the slopes easy! Our shuttle, along with the city’s free bus, makes getting around...

london , england
Reviewed 7 February 2016

We stayed for 11 nights in a 1 bed studio and even though we were worried about staying for so long in a small room found it adequate for our needs. Cleanliness was good with the room serviced every day, kitchen area had everything we needed although as we had breakfast included in our room rate we ate in the...

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Helpful?
Thank TMC_london
Dan H, Guest Service Manager at The Steamboat Grand, responded to this review

Thank you for taking the time to right a review, TMC_london! We are very happy to hear that you enjoyed the hotel amenities, along with the complimentary ski valets and hot tubs! I’m sorry to hear about the snow plows waking you, but I assume the incredible amount of snow we received during your stay had our city workers putting...

Reviewed 5 February 2016 via mobile

Really nice hotel, great location and lovely pool and spa. The hotel offers a shuttle into town and there are lots of nice restaurants to visit. The bar and restaurant was great after a day on the slopes and a quick dip in the pool, the bar staff were very attentive. However, my stay was spoilt by the lack of...

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Helpful?
Thank Corinna B
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Corinna B, Thank you so much for reviewing your experience while staying at The Steamboat Grand. The hotel’s location is very convenient to the base of the ski area. The Cabin bar and restaurant have a variety of options for dinner along with great happy hour menu. I am very happy you were able to take advantage of those. Our...

Reviewed 5 February 2016 via mobile

Had an excellent stay! If you stay here you must try The Cabin for dinner too. The room was nice and cozy and love looking out the balcony and watching the skiers. We are checking out the spa tomorrow.

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Helpful?
Thank JuliYoung
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

JulieY, Thank you for taking time to share your experience staying with us at The Grand. The Cabin has many great choices on their menu. Our views of the ski mountain are priceless! Come back and see us again soon!!

Reviewed 3 February 2016 via mobile

I did not purchase their hotel insurance and had to cancel my reservation. My husband travels for business and stays at 4& 5 star hotels; he has never had to purchase cancellation insurance. Though most hotels have some sort of penalty if you cancel too late, it is not as punitive as The Steamboat Grands. I cancelled due to an...

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1Thank Kelly M
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you for taking the time to write a review, Kelly M. I apologize for the experience that you have described. While hotels in urban areas may have more lenient last-minute cancellation policies, the deposit and cancellation policies at hotels in destination resorts can be more restrictive. Our hotel's policies are industry standard for similar hotels in similar settings. That...

Reviewed 28 January 2016

1) Location -- The proximity to the gondola and slopes couldn't be more convenient, just a three to five minute walk! If you want to head downtown, shuttles run frequently, and were always efficient in coming to pick us up from dinner, shopping, etc. 2) Food -- The Breakfast buffet in the Cabin was great. 3) Service -- All employees...

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Thank Katie W
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Katie W, Thank you for taking time to share your experience at The Steamboat Grand. Glad to hear that you enjoyed many of the amenities that the hotel has to offers. The pool and hot tubs are absolutely stunning in the evenings and are always a great way to end your day after skiing. We’re thrilled you enjoyed your visit...

scotland
Reviewed 25 January 2016

Well, where to start. I reviewed the Steamboat Grand last January following my first visit to Steamboat. There were a few issues which I raised mostly in connection with the Cabin restaurant. Following my review, the hotel manager got in touch and was really appreciative for the feedback. He advised that changes were being implemented and we would likely be...

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1Thank bbboy2000
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Mr. H, it was our pleasure having you and your son with us again here in Steamboat! I’m glad you noticed the improvements to our restaurant hours, menu, and service while you were here. Happy you enjoyed your room – the views of the Steamboat Ski Resort are stunning indeed, but it is good to note that our mountain view...

New Market, Maryland
Reviewed 20 January 2016

I traveled with my father and we both had a great time. We had a 1 bedroom, 2 bath condo which was plenty of room for the 2 of us, in fact almost too much room. We paid for parking in the underground garage, which is worth it because the elevator goes right to the garage and you never have...

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Thank David B
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

I’m glad you and your father were able to spend the week with us at The Steamboat Grand and I’m very happy you had a great time. The underground parking here is super convenient and I’m pleased you enjoyed our fitness center and the best pool and hot tubs in Steamboat. I am sorry to hear that the pillows weren’t...

Parker, Colorado
Reviewed 19 January 2016

Wife and I stayed for only two nights for a brief skiing trip from Denver joining other family members from out of State. This is a busy, bustling property. Easy access to the ski slopes. Complimentary storing of ski equipment for hotel guests is provided. Complimentary Wi-fi is included. The room itself was comfortable, but nothing particularly special. However, our...

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Thank Jeffrey H
Dan H, Guest Service Manager at The Steamboat Grand, responded to this review

Thank you for taking the time to write a review, Jeffrey H! We’re happy to hear that you enjoyed the property and that you took advantage of the complementary ski valet. The grooming cats work hard, throughout the night, to get the slopes ready for our guests. Although we are unable to do anything about the grooming cat’s schedule, once...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about The Steamboat Grand

Address: 2300 Mt. Werner Circle, Steamboat Springs, CO 80487-9027
Region: United States > Colorado > Steamboat Springs
Price Range: $178 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Steamboat Grand 4*
Number of rooms: 328
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Also Known As:
The Steamboat Grand Hotel Steamboat Springs
Steamboat Grand Springs
Steamboat Grand Hotel Springs
Steamboat Grande
Hotel Style:
#4 Business Hotel in Steamboat Springs
#6 Family Hotel in Steamboat Springs
#6 Romantic Hotel in Steamboat Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Steamboat Grand staff and other travellers.
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Questions? Get answers from The Steamboat Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 5th floor - valley view. Very quiet with a beautiful view of Emerald Mountain.”
 of 5 bubbles janesK420CD, 14 Mar 2017 | Read review
“Rooms on the front have views of the slopes but may have some road noise.”
 of 5 bubbles Dan323, 24 Feb 2017 | Read review
“The lower floors won't give the best views of the mountain because of the Sheraton hotel.”
 of 5 bubbles DoncasterTomjo, 16 Feb 2017 | Read review
“See in report above”
 of 5 bubbles TrekkerBob, 13 Feb 2017 | Read review
“This hotel is huge. If you are skiing, you may want to be closer to the gondola end.”
 of 5 bubbles LORITURR, 1 Feb 2017 | Read review
5 of 5