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The Steamboat Grand

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611 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Reviewed 2 August 2015 via mobile

We have a great time every time we stay. Wonderful suites with large plush rooms. Family friendly pool and hot tub. Pool side service, nice happy hour. Full kitchen with everything in the suites. Immediate access to ski hill. Close to fair grounds and river walk.

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Helpful?
Thank Tanya G
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you for your review, Tanya G! An easy stroll to the ski hill is quick and simply, especially with our convenient ski valet across from the gondola. It’s great to hear that you enjoyed the pool and hot tubs. We recently expanded the patio around the pool to give our guests more space to lounge. We look forward to...

Key Largo, Florida
Reviewed 29 July 2015

We initially booked two rooms, but discovered at check-in that for an additional $35.00 we could add a living room complete with a kitchen, a hide-a-bed sofa and a daybed. We were able to cancel the second room and saved money, plus had actual living space. The pool was very nice, and the staff were very friendly and accommodating. We...

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Helpful?
Thank OCDLisa
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for the review and we're glad you were able to take advantage of one of our Parlor upgrades - most of our King and Queen hotel rooms connect to one of these Parlors which gives you a full living room, kitchen, and second bathroom. While their prices vary throughout the year, when they're available, they're a great deal! I'm...

Austin, Texas
Reviewed 26 July 2015

Location location location! This was perfectly located to get to so many of the great spots at the bottom of the mountain as well as skiing. The hotel has many great amenities. It is a beautiful and large hotel. I would definitely stay there again.

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Helpful?
Thank alicatrr
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Glad you had a great time while you were skiing in Steamboat this past winter. It's still summer but we've already got some great packages available for this winter when you book directly with the hotel. We look forward to hosting you and your family here again soon!

Truckee, California
Reviewed 26 July 2015

The Steamboat Grand is an awesome place to stay when skiing or riding Steamboat Resort. It has many sized rooms like single rooms to multiple bedroom condos. Restaurant located on site with a full bar. Breakfast is fantastic. Resort also offers grab and go coffee shop. Located directly across the street from the lifts. This is a great family property....

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Helpful?
Thank dank937
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for taking time to share your experience at our hotel and I'm glad you enjoyed yourself while you were here. Glad you were able to take advantage of our restaurant and cafe and had a great time skiing and riding Steamboat! Hope to see you again soon!

Reviewed 25 July 2015 via mobile

Great location. Friendly folks. Good facilities. The people really make this property. Within walking distance of Ski Time Square. Views of the valley. Views of the mountain. Really appreciate the facility. Will be back. For a great place on the mountain, this is the place.

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Helpful?
1Thank David H
Dan H, Guest Service Manager at The Steamboat Grand, responded to this review

Thank you so much for your review of The Steamboat Grand, David H. Hearing that “the people really make this property” is a great compliment, which I’ve shared with our departments. We look forward to welcoming you back to The Steamboat Grand!

Spring Hill
Reviewed 24 July 2015

Excellent stay. Excellent Rooms. We were there 7 nights what a great place to stay. Excellent location to everything. We had a lock out unit to accomadate up to 6. Room was huge a great view out the room to the pool area. Offered Starbucks coffee each morning in the lobby before 7am...get out there early, free..good..Pool was great..view on...

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Helpful?
Thank Cheryl49_11
Dan H, Guest Service Manager at The Steamboat Grand, responded to this review

Dear Cheryl49_11, We are so happy to hear that your 7-night stay was excellent! We hope that we can welcome you and your family/friends again; maybe during the winter season.

Parker, Colorado
Reviewed 23 July 2015

We were here as part of a large group, when we arrived, the entry was very busy but the valets greeted us and asked if we needed any help. We arrived before normal check in time but they had our room ready so we were able to get in early which helped us out so much. The front desk staff...

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Helpful?
Thank Jon M
Dan H, Guest Service Manager at The Steamboat Grand, responded to this review

Dear Jon M. Thank you for taking the time to write a review. We’re happy to hear that our staff was helpful and friendly. That’s our aim when it comes to guest service and your feedback is much appreciated. I’m glad we could fulfill your room request and to hear that you will be returning to our resort! We look...

Denver, Colorado
Reviewed 23 July 2015

Hotel is fairly new and a bit pricey, but not outside of what I am used to paying. They position themselves as a high end hotel and the rates during the ski season are quite high. In my opinion, it is a glorified nice Holiday Inn. Now, I have nothing against Holiday Inns, and had I been at one, instead...

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Helpful?
Thank Keith M
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

I appreciate the time you spent with me discussing these matters while you were checking out and I appreciate you taking the time to write your review. You made many strong points during our discussion and I am sorry that our hotel did not meet your expectations. I am sorry that our front-of-house staff were not as attentive as they...

Colorado
Reviewed 22 July 2015 via mobile

My husband and I had a great time at the Steamboat Grand. Our room was beautiful. The view of the mountain was gorgeous. The pool was refreshing and the large hot tubs were just right for warming up. We loved the hotel bar for happy hour drinks and snacks. Everyone we came in contact with, from the door men to...

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Helpful?
1Thank ColoradoAandJ
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for your review and we're thrilled you enjoyed your room, the views, our huge pool and hot tubs, and our happy hour. We can't wait to see you back here!

Reviewed 14 July 2015

We recently stayed at your hotel this past weekend after a recommendation from a friend. I was disappointed in our stay. Upon arrival, the staff out front of the hotel didn't greet us, offer any help, or say hello. Our room was standard. There was a strong urine smell in the bathroom and when I called the front desk, a...

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Helpful?
5Thank 273jessicaq
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

I am sorry to hear of your poor experience with us and would like to apologize on behalf of the entire hotel. We will be contacting you directly very soon to try to make this right. We hope you enjoy the rest of your summer.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about The Steamboat Grand

Address: 2300 Mt. Werner Circle, Steamboat Springs, CO 80487
Region: United States > Colorado > Steamboat Springs
Price Range: $203 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Steamboat Grand 4*
Number of rooms: 328
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Also Known As:
The Steamboat Grand Hotel Steamboat Springs
Steamboat Grand Springs
Steamboat Grand Hotel Springs
Steamboat Grande
Hotel Style:
#4 Business Hotel in Steamboat Springs
#6 Romantic Hotel in Steamboat Springs
#6 Family Hotel in Steamboat Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Steamboat Grand staff and other travellers.
14 questions
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Questions? Get answers from The Steamboat Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower floors won't give the best views of the mountain because of the Sheraton hotel.”
 of 5 bubbles DoncasterTomjo, 16 Feb 2017 | Read review
“See in report above”
 of 5 bubbles TrekkerBob, 13 Feb 2017 | Read review
“This hotel is huge. If you are skiing, you may want to be closer to the gondola end.”
 of 5 bubbles LORITURR, 1 Feb 2017 | Read review
“beautiful scenery. Lots to do. All rooms are beautiful.”
 of 5 bubbles teresalJ4649ZL, 25 Jan 2017 | Read review
“Outside hot tub is on the second floor.”
 of 5 bubbles colbym411, 28 Dec 2016 | Read review
5 of 5