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Vail Cascade Resort & Spa

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#10 of 31 Hotels in Vail
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1,173 Reviews from our TripAdvisor Community

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There are newer reviews for Vail Cascade Resort & Spa
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Showing 1,136: English reviews
Golden, Colorado, United States
Reviewed 16 November 2013

I've stayed at the Vail Cascade for business for the past 15 years and it is disappointing that it has declined in amenities, service, and infrastructure. My recent stay involved someone walking into my room at 8:00 at night after the hotel gave a guy my room...laying in bed and in he walks. The bathroom drains, both sink and shower...

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Helpful?
1Thank Lisa L
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear Lisa, Thank you for taking the time to write about your recent stay with us. After reading your review, we are disheartened to hear about your experience, especially since you are a valued customer and have stayed with us multiple times. I do hope you give us another chance to earn back your loyalty and I personally invite you...

Longmont, Colorado
Reviewed 14 November 2013

Great location, great staff, great hotel, just great all around. Upon arrival we were upgraded to a larger room with a king size bed at no extra charge. We had purchased our weekend get-a-way through Living Social Escapes and were planning a weekend in September booking the last weekend Living Social would allow when my wife contacted West Nile. We...

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Thank Firefighter1322
Reviewed 14 November 2013

I had a wonderful time at Vail Cascade. All the staff was very friendly, engaging and welcoming. I had a great experience with room service when my colleges did not. On particular night I had placed and order and it took over an hour to recieve and I had to make a call to find out what had happen. The...

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Helpful?
Thank Amanda L
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear onthemovegirl, Comprehensive reviews like yours are appreciated. Thank you for providing us with detailed feedback on some of the issues you encountered while visiting. I do hope you give us another chance to earn back your loyalty and I personally invite you to call me directly if I can make your next visit more enjoyable. Again, we appreciate your...

Thompsonville, Michigan
Reviewed 12 November 2013

I stayed at Vail Cascade during a five night business trip in early November (Sat – Thus). The room was adequate for a business traveler. There were plenty of plugs both on the desk and on the nightstand for chargers. There were enough hangers to accommodate my clothes and plenty of drawer space. The beds were high and didn’t cause...

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1Thank upnorth98
Reviewed 12 November 2013

I rarely write reviews, but in this instance I think it’s important to share our experience. Last year, my husband and I went to Vail Cascade between Christmas and New Years. After making our reservations, we were connected to the Concierge. By the LUCK of the draw, we received Sharon. She my friends, is what makes this hotel a memory....

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Thank Dalton25
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear Dalton25, Making a meaningful difference in the lives of our guests is incredibly important to Vail Cascade. We strive to provide service from the heart and we agree - Sharon goes above and beyond to ensure to exceed guest’s expectations. Your review is a testament to that. Thank you for sharing your experience with us – we really appreciate...

Denver, Colorado
Reviewed 11 November 2013

The hotel is adjacent to the creek and walking/bike path that is wonderful. The rooms were large and comfortable. The staff was very helpful and friendly. We enjoy using the shuttle service to town. The downside on this trip was the number of kids! We hoped to spend some quiet time by the outside heated pool, but there were so...

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2Thank peebz77
Wray, Colorado
Reviewed 11 November 2013

Second time staying at the Vail Cascade Resort and we brough family this time. The outdoor pool and hot tub are beautiful and over look the Creek. In novemember they were plenty warm to swim in at 11 pm. I originally stayed because of a group on, but I didn't actually use the groupon. Instead I called the hotel and...

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Thank Wrabbies
Denver, Colorado
Reviewed 11 November 2013

Five Star qualities: Gore Creek - Right outside our room! If it were summer I would have slept with the doors open and slept to the sound of water running over cobbles. Rooms - large and comfy with upscale, mountain-lodgey decor. Pool and hot tubs - Again, directly adjacent to the creek. Large patio and neat fire/art features. Staff -...

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Helpful?
Thank mtngirljen
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear mtngirljen, We are very grateful for your business and appreciate your review. Glad to hear you enjoy our amenities and location on Gore Creek. Thank you for sharing some of the ways we can improve – we will definitely share this information with our team as we do strive to provide an over-the-top experience. Hope you return soon! Sincerely,...

Ridgefield, Connecticut
Reviewed 10 November 2013

Great place to stay in off season. My husband and I were celebrating our 29th anniversary and it was nice to be surrounded by beautiful fresh fallen snow on all the trees! We had wonderful accommodations and a great dining experience at Atwater on Gore Creek. It was before the season started and the staff at the resort and restaurant...

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Thank Lori S
Dolores, Colorado
Reviewed 10 November 2013

Beautiful rooms and great spa services. Really enjoyed the walking trail behind the resort and the outside hot tub. The staff was friendly and very helpful. One exception was the Fireside Bar and Grill. Went to have a drink and waitress would not come to our table. It was not very busy. After waiting about 15 min ,we got our...

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Helpful?
Thank Lana S

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Deluxe Mountain View Grand #1 (45)
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Double Queen Mountain View Suite (51)
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One King Bed Mountain View Suite (39)
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Vail Cascade Resort and Spa features 280 comfortable hotel rooms and suites as well as condos and private homes. This Vail hotel has an outdoor pool and hot tubs, restaurants, room service, concierge services, spa, gym and a gift shop. Vail Cascade Resort is the perfect ski-in/ ski-out location with an on-site chairlift. Combine this with equipment rental and ski storage, skiing and snowboarding have never been more convenient. Other amenities include a 78,000 square foot spa and fitness center, complete with an indoor running track, tennis courts, yoga, pilates and fitness classes. If you need more space than a hotel room, consider staying at a Vail Cascade condo or private home. ... more   less 

Additional Information about Vail Cascade Resort & Spa

Address: 1300 Westhaven Dr., Vail, CO 81657-3890
Region: United States > Colorado > Vail
Price Range: $429 - $1,662 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vail Cascade Resort & Spa 4*
Number of rooms: 292
Reservation Options:
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Also Known As:
Vail Cascade Resort And Spa
Vail Cascade Hotel Vail
Cascade Resort
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Vail
#2 Top resorts Hotel in Vail
#5 Luxury Hotel in Vail
#6 Spa Hotel in Vail
#8 Business Hotel in Vail
#9 Romantic Hotel in Vail
#9 Family Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from Vail Cascade Resort & Spa staff and other travellers.
9 questions
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Omaha, Nebraska
over a year ago
Omaha, Nebraska
over a year ago

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Questions? Get answers from Vail Cascade Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with the best views are on the west side- they also have balcony's on that side as well :) ----but any room you stay in is nice!”
 of 5 bubbles najibhamzaa, 16 Oct 2016 | Read review
“Creek side Room”
  • View from the room
 of 5 bubbles rgarg_23, 14 Sep 2016 | Read review
“choose the room facing the Mountain and Gore Creek”
 of 5 bubbles Wagski8, 10 Aug 2016 | Read review
“Request a room facing the slopes rather than the courtyard.”
 of 5 bubbles Torry2007, 15 May 2016 | Read review
“Try for a room overlooking Gore Creek”
 of 5 bubbles mmorgan87, 4 Apr 2016 | Read review
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