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The Lodge at Vail, A RockResort

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#14 of 31 Hotels in Vail
Certificate of Excellence
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The Lodge at Vail, A RockResort
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773 Reviews from our TripAdvisor Community

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Showing 754: English reviews
Houston, Texas
Reviewed 14 January 2015

My wife and I rented a studio room that was represented as newly renovated. It turned out to be a trip back to the 1970's with a queen Murphy bed, tiny bathroom with a plastic shower/tub, poor lighting and noisy. Our mornings started around 6am with the trash trucks empting what must be the central depository for Vail Village (think...

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Helpful?
Thank Kevin B
LAV81657, General Manager at The Lodge at Vail, A RockResort, responded to this review

Dear Kevin B, Thank you for taking the time to review one of our studio units. I'm so sorry that unit did not live up to expectation. I'd like to offer my service for any future travel. If one of our guests does not enjoy the experience I like to make it my personal duty to make it up to...

Reviewed 11 January 2015 via mobile

Our experience at this hotel was pretty disappointing especially given what we paid for the room and the fact that the hotel touts their recent renovations. The room seemed very thrown together. There were multiple power strips just laying on the floor connecting clock radios, lamps, etc to the point that it felt unsafe. Our room was super small; there...

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Helpful?
Thank Jenny E
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Hi Jenny E, Thank you for your candid review of your recent stay. I am sorry that our room product did not meet your expectations. I would be disheartened to lose your business and hope that I can convince you to give The Lodge another try. I would love to discuss your stay; please reach out to me at your...

Greenwich, CT
Reviewed 11 January 2015

The location is wonderful, on the edge of the most family-friendly, gorgeous, ideal, snowy ski slopes in the world. No other hotel location in Vail comes close, and in my view no other ski resort in North America is as wonderful. The staff is comprised of hard-working, charming, university students from Argentina, and Peru, and Chile, on summer break, who...

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3Thank Fourwindsfarm
LAV81657, General Manager at The Lodge at Vail, A RockResort, responded to this review

Dear Fourwindsfarm, Thank you for taking the time to write a review. I agree with your views that there is no other resort like Vail. I appreciate the mention of the staff and their hard work. I apologize that you did not enjoy the condo and had some issues with the condition. If I can be of service with any...

Denver, Colorado
Reviewed 30 December 2014

We felt compelled to write this review to provide more accurate information on the rooms in this hotel. Our family stayed in the deluxe king rooms, and the lodge king rooms. There is little difference in the quality of the rooms, and in our experience, no difference in the size. The rooms are quite small, about 200 square feet. The...

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2Thank CitasDash
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Hello, Thank you for your candid review. We value your feedback and apologize for your less than perfect experience. Certainly not the product and experience we want to deliver. The Lodge at Vail first opened 52 years ago and was the original lodging property in Vail with an unequivocal location. As you mentioned, all of our original hotel rooms received...

Las Vegas, Nevada
Reviewed 11 December 2014

Wonderful experience with the staff here. The location could not be closer to the gondola. Shout out to Edgar at the front desk for being so accommodating and helping me out when my flight was cancelled. We will definitely be back!

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1Thank jen b
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for the positive review. I will specifically mention your compliment to Edgar. The season continues to provide with 18" of snow in the past 48 hours and nearly every skiable bit of terrain open. It was fluffy knee deep in Blue Sky today. Please contact me directly when you're booking your next stay with us. Best regards, Jeff...

Scotland
Reviewed 8 December 2014

Even out of the snow season this hotel shines in terms of its appeal and the level of its hospitality. From the moment that we pulled up in the car and the excellent car valets assisted us with the luggage to the very point of our departure all members of the staff were exceptional. Indeed the car valet gave us...

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1Thank Selsdon1
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for the wonderful review! I'm so happy that you enjoyed your stay at The Lodge. We have a staff full of passionate locals who love to give our guests the inside scoop on the best restaurants and attractions around town. Now that we've completed our renovation, we'd love for you to come back and see our final product!...

Haarlem, The Netherlands
Reviewed 5 December 2014

Opening day in 2014 was perfect with 3 feet of snow and sunshine.The second day it started to snow for 3 days , leading to champagne POWDER and Great conditions. The Lodge At Vail is then just the right place to hit the first powder in the morning, some steps away from lift 1. Breakfast start at 7, leaving plenty...

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1Thank Theo V
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Hi Theo V, That’s amazing that you were able to enjoy some powder so early in the season! We just had another big snow storm and the conditions are fabulous. Our proximity to the lift is definitely one of the major perks of staying at The Lodge. Thank you for posting such a glowing review. We love to hear positive...

Princeton, New Jersey
Reviewed 1 December 2014

We stayed here over Thanksgiving break, and highly recommend this resort to everyone. We have never stayed at a better resort than this; even my hard-to-please teenage kids wholeheartedly agree. Beautiful rooms, outstanding staff, and great location just steps away from the village and gondola. Our first trip to Vail was a blast, and a majority of that is all...

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3Thank eastcoastvisitor2014
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for your glowing review! I am humbled by your kind words and your 10/5 rating! Our staff is so excited to be a part of the Lodge at Vail team this year. We look forward to the World Cup Alpine Ski Competition in Beaver Creek this week and the World Championships of Alpine Ski Racing in February. It...

Fulton, Mississippi
Reviewed 29 November 2014

We just spent 10 days at the Lodge at Vail and I can honestly say that in all the traveling we have done this is one of the best places we have ever stayed! The staff there goes above and beyond to make sure that guests are happy and you are always greeted with a smile. The valet staff (...

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2Thank Tonya W
Reviewed 13 November 2014

'My friends and I went to Vail to visit my son. We had a ball and this resort was so amazing I don't know where to begin. The staff was friendly , helpful and just a pleasure. Our room was beautiful and luxurious. It had a balcony on the village walk. We stayed in a 1 bedroom condo with a...

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5Thank Loryfinno
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

I am so pleased to hear that you enjoyed your stay with us here at The Lodge at Vail. Our team prides ourselves in our customer service and knowledge of the area and I am glad to see that you received the benefits of both. I will be share to personally pass along your feedback about Rachel, Ryan, Bryan and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
This is Vail at its most iconic. Vail's first hotel, the Lodge at Vail remains the cornerstone of Vail Village, located just steps from Gondola One. Revel in the proximity to the slopes, savor exceptional on-property dining at Cucina, Yama, and Elway's, lounge at Pool One, peruse the plethora of shopping options along Gore Creek Drive, and enjoy authentic Rocky Mountain hospitality, all at Vail's original. ... more   less 

Additional Information about The Lodge at Vail, A RockResort

Address: 174 E Gore Creek Dr, Vail, CO 81657
Region: United States > Colorado > Vail
Price Range: $301 - $2,269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lodge at Vail, A RockResort 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Lodge At Vail, a Rock Hotel Vail
Hotel Vail a Rockresort
a Rockresort Hotel Vail
Lodge Vail
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Vail
#6 Business Hotel in Vail
#7 Luxury Hotel in Vail
#7 Spa Hotel in Vail
#11 Family Hotel in Vail
#13 Romantic Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Vail, A RockResort staff and other travellers.
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Questions? Get answers from The Lodge at Vail, A RockResort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the closest to the lifts in Vail Village.”
 of 5 bubbles 320edr, 15 Feb 2017 | Read review
“Some of the rooms have been upgraded and renovated to high standard.”
 of 5 bubbles gogo1951, 17 Jan 2017 | Read review
“There are balconies facing the mountain in some of the nicer rooms.”
 of 5 bubbles Y9756CHmarkg, 31 Dec 2016 | Read review
“Face the Mountain!”
 of 5 bubbles Billy350, 1 Dec 2016 | Read review
“Try to get a mountain facing room and be sure to take advantage of the spa; with or without a spa treatment.”
 of 5 bubbles alexgriffin2121, 22 Oct 2016 | Read review
5 of 5