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Austria Haus Hotel

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#5 of 31 Hotels in Vail
Certificate of Excellence
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1 room 2 adults 0 children
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Austria Haus Hotel
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325 Reviews from our TripAdvisor Community

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Showing 319: English reviews
San Francisco, California
Reviewed 4 days ago NEW

Austria Haus has a great location just on the edge of Vail Village, near the bus terminal. It is an easy walk to the gondola, especially because ski equipment can be checked overnight with Vail Sports at the gondola. The room I had was on the small side, and a bit cramped for two people, but larger ones are available....

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Helpful?
Thank Bruce W
LAV81657, Manager at Austria Haus Hotel, responded to this review

Bruce W: Thank you for provide us with your feedback regarding your recent stay at the Austria Haus Hotel! We appreciate your honest feedback concerning the positive and negative aspects of your stay. I will certainly bring your suggestions about the breakfast items to the team. However, I am so pleased to hear that our staff was able to accommodate...

McLean, Virginia
Reviewed 1 week ago

The location, the room, the breakfast and the staff are all top notch. All you need to do is roll out of bed and ski. I especially enjoyed the breakfast - delicious berries and Greek yogurt. Of course you pay for such a nice hotel in Vail, but they do deliver.

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1Thank 4evryng
LAV81657, Manager at Austria Haus Hotel, responded to this review

4evryng: I appreciate you taking the time to provide us with your great review! I am glad to know that you found so many of our features as well as our staff to be so exceptional. We look forward to welcoming you back soon! Thank you, Morgan Olson Resident Manager Molson1@vailresorts.com 970.754.7850

Montreal
Reviewed 1 week ago

My husband and I stayed with two other couples in a 3 BDR condo unit for a week the third week of January, 2017. We usually ski in Europe and were very pleased to find that Austria Haus was completely charming and welcoming with a definite European flair. As others have mentioned the common areas-entrance and reception area are on...

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Helpful?
1Thank carefree-travels
LAV81657, Manager at Austria Haus Hotel, responded to this review

Carefree-travels: Thank you for your fabulous review regarding your stay at the Austria Haus! It sounds like you stayed in one of the condos that are managed separately by the Austria Haus Condominium Association, versus one of our hotel rooms. I am pleased to hear that you would our atmosphere to be charming and welcoming! We enjoy providing guests with...

Reviewed 2 weeks ago via mobile

My husband and I stayed at the Austria Haus through an American Airlines Vacation package. I specifically picked Austria Haus as I had numerous wonderful experiences 15 years or so ago with Austria Haus when it was owned by Sonnenalp. Austria Haus is beautiful, conveniently located, provides breakfast and parking. Unfortunately our biggest complaint was when we tried to cancel...

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Helpful?
Thank Kathy F
LAV81657, Manager at Austria Haus Hotel, responded to this review

Kathy F: Thank you for providing us with your candid review. I first and foremost would like to apologize for any issues that you encountered before or during your stay. We do adhere to a strict cancellation policy, 30 days prior to arrival during the winter and 45 days prior to arrival over holiday dates. This is why we strongly...

denver, CO
Reviewed 2 weeks ago

Great location, small hotel, great room. Nice european breakfast included. Valet prompt and efficient. I tore my ACL this past weekend skiing and the front desk was so kind and made numerous ice bags for my knee. The pool and hot tub are small but apes ski my kids were the only ones in there for much of the time....

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2Thank nmext
LAV81657, Manager at Austria Haus Hotel, responded to this review

Nmext: Thank you for taking the time to provide us with your wonderful review, we truly appreciate it! I am so sorry that your vacation was soiled by an injury. However, I am glad to hear that the staff was able to take such good care of you! We do have fractionally-owned condos on property. These units are managed by...

Reviewed 2 weeks ago

We had a suite, and it was gorgeous with a beautiful fireplace and tons of room! The complimentary breakfast was great! We looked at more expensive resorts, however I am SO thankful we stayed at the Austria Haus! I would definitely recommend this hotel! Dave was great, and gave us great information about where to go, and what to do...

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2Thank Abby B
LAV81657, Manager at Austria Haus Hotel, responded to this review

Abby B: I am so glad to hear that you had such a spectacular stay with us! Thank you for providing us with your glowing review. Our European-style breakfast, that is included in your nightly resort fee, is one of our best amenities. I consider it to be one of the features that make us stand out among other properties...

Hollywood, Florida
Reviewed 3 weeks ago via mobile

I have been skiing for the last 25 years. Usually once or twice a year and mostly in Europe. This hotel really did remind me of some of my high-end places in Europe. Good continental breakfast wish they had a little more American edge to it but it was fine. Our room was very nice and unique. I'll probably visit...

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2Thank Jacob S
LAV81657, Manager at Austria Haus Hotel, responded to this review

Jacob S: Thank you for your glowing review concerning your recent stay with us! I am glad that you enjoyed your visit and found that our hotel reminded you of Europe. We do try to maintain an authentic, European atmosphere so that is wonderful to hear. I consider our breakfast, that is included in your nightly resort fee, to be...

Denver, Colorado
Reviewed 5 weeks ago

My family and I stayed at this hotel for 2 nights this winter and everything was perfect - from check in to check out! The staff was outstanding, everyone made us feel so welcomed. They made great recommendations to restaurants and activities around town and were helpful directing us where to go. The hotel atmosphere it cozy and charming -...

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Helpful?
2Thank dmac862017
LAV81657, Manager at Austria Haus Hotel, responded to this review

dmac862017: Thank you for taking the time to provide us with your wonderful review! I am so glad that you found our hotel to your liking and our staff friendly and helpful. We truly enjoy providing guests with the experience of a lifetime. We wish you could have stayed with us longer as well - come back and see us...

Rugby, United Kingdom
Reviewed 12 January 2017 via mobile

We have just been lucky enough to stay in this fantastic hotel for 11 nights from 26th December. Lovely spacious rooms with incredibly comfortable beds and luxurious bathrooms - the fireplace was a real bonus! The hotel is in the perfect location in the middle of Vail Village, just a couple of minutes walk from the main Gondola One (you...

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2Thank LisaSimms13
LAV81657, Manager at Austria Haus Hotel, responded to this review

LisaSimms13: Thank you for your glowing review! I am so glad to hear that you enjoyed your stay with us and Vail as a whole. I was a pleasure to have you and your family here with us, we truly enjoyed the opportunity to host you. Our staff here takes pride in providing our guests with the experience of a...

Panama city beach
Reviewed 14 December 2016

The staff is extremely helpful from the time you make your reservation until you checkout. The concierge service went above and beyond to help with transportation arrangements and other services. I love that it's close to restaurants, shopping and coffee shops. It definitely helped this beach bum get into the Christmas Spirit!

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Helpful?
2Thank Rapidcward
LAV81657, Manager at Austria Haus Hotel, responded to this review

Rapidcward: We greatly appreciate you taking the time to provide us with your wonderful review! I am glad to hear that you had such a spectacular stay with us and found all of the staff to be helpful in making your stay as enjoyable as possible. Our central location in the Vail Village certainly does make it easy to explore...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Discover Vail's premier boutique hotel in the heart of Vail Village. Inspired by the authentic, family-run ski chalets of the Austrian Alps, Austria Haus exhibits warmth and hospitality with a touch of alpine class. This exquisite 25-room boutique hotel offers the perfect combination of modern amenities, the ideal location and exceptional guest services. ... more   less 

Additional Information about Austria Haus Hotel

Address: 242 E Meadow Dr, Vail, CO 81657-4594
Region: United States > Colorado > Vail
Price Range: $311 - $1,441 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Austria Haus Hotel 3.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Austria Haus Vail
Hotel Austria Haus
Hotel Style:
#2 Romantic Hotel in Vail
#8 Family Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from Austria Haus Hotel staff and other travellers.
1 question
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Dallas, Texas
over a year ago

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Questions? Get answers from Austria Haus Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“views facing the river”
 of 5 bubbles carefree-travels, 10 Feb 2017 | Read review
“Suites are great!!”
 of 5 bubbles abbyb802, 1 Feb 2017 | Read review
“tell them you do not want a room with slanted ceiling”
 of 5 bubbles Karenl202, 17 Oct 2016 | Read review
“If you can, get a room with a balcony overlooking the river”
 of 5 bubbles jandmus, 3 Oct 2016 | Read review
“We loved our room, and were on the 2nd floor. Did not hear anything all day or night!”
 of 5 bubbles , 13 Sep 2016 | Read review
5 of 5