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This hotel is definitely hit-or-miss on any given day. Some things were really great, some not so much. Check in was quick/smooth. Valets were friendlly. Bed was very comfy but here were also leftover hairs from the previous guest on the showetr wall when I...More
We recently held our annual leadership conference at the Westin and I was very surprised by the high-quality and attention to detail of the whole experience. The hotel staff, from the doorman to the kind lady at the Starbucks-Gail-were exceptional. The rooms were as expected-first...More
Response from Kelly B, Director of Rooms at The Westin WestminsterResponded 22 March 2017
Hello and good afternoon,
We are delighted that you took the time to leave us such a wonderful review regarding our staff. We strive to deliver excellent Westin service and it is clear that occurred during your stay. We will most certainly pass on your...More
This is the worst front desk service I have ever seen!! The hotel is very poorly managed and they don't even know which rooms are vacant!! They can knock on the door of a guest at 11.45 PM to check if the room was vacant...More
Thank Vipin J
Management response:Responded yesterday
Dear Mr. Vipin J,
Thank you for taking the time to provide us feedback regarding your stay. This situation is an unfortunate issue, where we failed to deliver hotel basics. We have followed up with all departments to ensure this does not happen again. We...More
Pros: Hotel is very upscale, rooms are clean and half of the rooms have view of the mountains; pool, hot tub, and fitness center were top notch
Cons: wifi in your room cost ~$15, just like most upscale hotels, they find a way to charge...More
Stayed here for one night,
First the positives: nice customer service!!
1.while waiting in line to check in, was greeted by another staff member and offered water,
2. The ice machine on the 5th floor was not working so I went down to the 4th...More
US$136 - US$326 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Romantic Hotel in Westminster
#3 Business Hotel in Westminster
Non-Smoking Rooms ,
Number of rooms
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It is exactly what the website states. There is a charge for Valet. But, you can self-park for free. They have ample parking unless there is a large convention. We were able to park for free all three days. 2 days we... More
It is exactly what the website states. There is a charge for Valet. But, you can self-park for free. They have ample parking unless there is a large convention. We were able to park for free all three days. 2 days we parked very close to the hotel. The other night we had to park 3 parking lots back, but there still was no charge.