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Best Western Plus New England Inn & Suites

303 reviews
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Traveller (16)
Room & Suite (20)
Dining (2)
Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(44 reviews)
“business suite”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus New England Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)Write a Review
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146
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All reviewsfront deskbusiness suitethe breakfast areapool hoursbacon and sausagebreakfast ladyberlin turnpikeindoor pooldonutsmicrowave and refrigeratorpast few yearsnewer hotelworking ordernew englandthe hotel is cleanwaffle makernight's sleep
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1 - 5 of 298 reviews
Reviewed 1 week ago

This hotel was EXCELLENT and for package deal through southwest even better! Even though it was a little out the way for us from the funeral we where attending the hotel itself was very nice inside and very clean which is major for me and...More

Review collected in partnership with Best Western
Thank Ymw2018
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 4 days ago

Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you also enjoyed the complimentary hot breakfast and appreciated the cleanliness of our property. However, I am sorry to hear that you left the hotel with such...More

Hotel's Favourite
Reviewed 13 November 2017

We had occasion to attend a ball at the Casa Mia at Hawthorne in Berlin, Ct. As we do not live locally, we chose to stay overnight near the event venue. We ended up at Best Western Plus New England Inn and Suites in Berlin....More

Thank Gilda Korenge B
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 16 November 2017

Thank you for leaving a review about your stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future, so we appreciate...More

Reviewed 1 week ago

We have periodically stayed at Best Western Hotels throughout the United States for many years and have been pleased with the service, room, and locations. This one did not disappoint either. Breakfast is always a plus during travel.

Review collected in partnership with Best Western
Thank L4032DJfrankc
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 1 week ago

Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Thank you and take care.

Reviewed 2 weeks ago

We have stayed here many times in the past few years on our return to Connecticut since relocating to North Carolina. Consider this Best Western as our home away from home. Would not return if didn't like motel.More

Review collected in partnership with Best Western
Thank Peter L. K
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 1 week ago

Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. I am very happy to hear that our staff and service met your needs and expectations. We look forward to...More

Reviewed 6 December 2017

I had an excellent experience during a one night business stay, My room was large and comfortable. The bed was great. Breakfast was good. Staff was very helpful and friendly. Location was very convenient. The TV guide was difficult to use but I don't think...More

Review collected in partnership with Best Western
Thank 698barriea
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 11 December 2017

Thank you for staying with us, we certainly do appreciate your business. We are delighted to hear that you had a great stay. We are happy that you found our large guestrooms to be comfortable and well kept. Also, we're happy that you enjoyed the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$90 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$90 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (16)
Room & Suite (20)
Dining (2)
Hotel & Grounds (8)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
EveE24
19 April 2017|
AnswerShow all 3 answers
Response from Gary D | Property representative |
Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
2
Votes
MGJZ
17 November 2016|
AnswerShow all 5 answers
Response from Jenny P | Reviewed this property |
Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
2
Votes
Anonymous N
3 November 2016|
AnswerShow all 5 answers
Response from cathelynj | Reviewed this property |
It's heated and not over chlorinated. Not a huge pool, but nice enough.
1
Vote
Room Tips
"Check refrigerator setting if you plan to use it."
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"Ask for a room with a view of the woods. It will probably be a view of a roof, but it beats the alternative..."
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"Opt for the second floor and away from the elevator."
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"do not stay here if it is full to capacity"
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