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01/10/2017 02/10/2017
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    Best Western Plus New England Inn & Suites

    2253 Berlin Turnpike, Berlin, CT 06037-4036
    Hotel website
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    01/10/2017 02/10/2017
    US$84
    US$84
    US$84
    Traveller (16)
    Room & Suite (11)
    Dining (5)
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    Overview
    • Excellent50%
    • Very good28%
    • Average12%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “front desk” (43 reviews)
    “pool hours” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus New England Inn & Suites
    Special Offer: BOOK DIRECT AND SAVE
    Hotel deals
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (287)
    There are newer reviews for Best Western Plus New England Inn & Suites
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    11 - 15 of 283 reviews

    Reviewed 18 July 2017

    The housekeeper we had during the week only kept on to leave hand towels, one time we didn't get toilet paper and had to call the front desk at 6:45am as we ran out and I was having a problem with my celiac disease. Shampoo,...More

    Review collected in partnership with Best Western
    Thank 545joanm
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 20 July 2017

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 11 July 2017

    Very clean hotel, and very friendly staff all around. Breakfast was very good and much appreciated. We were promptly checked in upon arrival. Any questions I had were answered with just a call to the front desk. We were able to receive extra towels in...More

    Review collected in partnership with Best Western
    Thank catherinehQ9806IS
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 13 July 2017

    Thank you for continuing to choose our hotel for your stay, we appreciate your business and love having you all here. We are pleased to see that you enjoyed stay thoroughly and we look forward to your next stay.

    Reviewed 10 July 2017

    Getting here was not easy. No left turn into hotel from southbound Berlin Turnpike (turn lane has no access to hotel, so you have to go half a mile beyond and make a U-turn, watching out for speeding northbound cars, with no turn lane to...More

    Thank R0ad_tripping_family
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 12 July 2017

    Thank you so much for choosing our hotel for your stay, we certainly do appreciate your business. We are happy to see that you had a good stay with, and that our recent updates contributed to your good stay. We look forward to your next...More

    Reviewed 5 July 2017

    The staff I dealt with were helpful, courteous and respectful. I checked in late and the front desk staff were very accommodating. A little overpriced for the area. The rooms were clean. Location is ideal for work. I will stay here again.More

    Review collected in partnership with Best Western
    Thank 867bak
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 10 July 2017

    Thank you for choosing our property for your stay, we are happy to see that you had a good stay and that our staff could be of such help to you. I hope you also enjoyed all the including amenities, hot breakfast, wireless internet, indoor...More

    Reviewed 4 July 2017

    I liked everything but the food and the bthtub. The idea of including breakfast is great, and it makes the entire package attractive, but the food was horrible - No vegetables = big minus, few frueits = minus, omlets with processes chees = big minus...More

    Review collected in partnership with Best Western
    Thank 791yehudan
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 10 July 2017

    We would like to thank you for staying with us and for taking the time out to leave a review about your stay. Our breakfast buffet do offer a wide variety of items for all our guests. For our guest that would prefer eggs without...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$94 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, HotelQuickly and Evoline ltd so you can book your Best Western Plus New England Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Berlin
    • Also Known As
    • Best Western Plus New England Hotel Berlin ,
    • Best Western Plus New England Inn And Suites ,
    • Best Western Berlin ,
    • Berlin Best Western
    Add Photo Photos
    Traveller (16)
    Room & Suite (11)
    Dining (5)
    Hotel & Grounds (9)
    Bathroom (3)
    Nearby
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    12.44 km away
     
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    9.91 km away
     
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    12.28 km away
     
    Nearby Restaurants
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    3.97 km away
    Hometown Grille
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    Central Pizza
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    3.95 km away
    Nearby Attractions
    Team vs. Time
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    5.53 km away
    New Britain Youth Museum at Hungerford Park
    6 reviews
    6.33 km away
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    .29 km away
    Guiffrida Park
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    3.45 km away
    Ask a question
    Questions & Answers
    Anita E
    19 April 2017|
    AnswerShow all 3 answers
    Response from Gary D | Property representative |
    Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
    2
    Votes
    MGJZ
    17 November 2016|
    AnswerShow all 5 answers
    Response from Jenny P | Reviewed this property |
    Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
    2
    Votes
    Anonymous N
    3 November 2016|
    AnswerShow all 5 answers
    Response from cathelynj | Reviewed this property |
    It's heated and not over chlorinated. Not a huge pool, but nice enough.
    1
    Vote
    Room Tips
    "Check refrigerator setting if you plan to use it."
    Read review
    "Ask for a room with a view of the woods. It will probably be a view of a roof, but it beats the alternative..."
    Read review
    "Opt for the second floor and away from the elevator."
    Read review
    "do not stay here if it is full to capacity"
    Read review
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