We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/07/2017 31/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Plus New England Inn & Suites

    2253 Berlin Turnpike, Berlin, CT 06037-4036
    Hotel website
    Save
    Best prices for your stay
    30/07/2017 31/07/2017
    US$102
    US$82
    SAVE US$20
    US$102
    US$82
    SAVE US$20
    US$102
    US$82
    SAVE US$20
    Traveller (16)
    Room & Suite (11)
    Dining (5)
    Comfort Inn & Suites Conference Center
    177 reviews
    #2 of 10 hotels in Meriden
     
    Days Inn Berlin Meriden
    244 reviews
    #5 of 9 hotels in Berlin
     
    Radisson Hotel Cromwell
    443 reviews
    #2 of 4 hotels in Cromwell
     
    Super 8 Cromwell/Middletown
    70 reviews
    #4 of 4 hotels in Cromwell
     
    Overview
    • Excellent50%
    • Very good29%
    • Average11%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “front desk” (39 reviews)
    “pool hours” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus New England Inn & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Comfort Inn & Suites Conference Center
    177 reviews
    #2 of 10 hotels in Meriden
     
    Days Inn Berlin Meriden
    244 reviews
    #5 of 9 hotels in Berlin
     
    Radisson Hotel Cromwell
    443 reviews
    #2 of 4 hotels in Cromwell
     
    Super 8 Cromwell/Middletown
    70 reviews
    #4 of 4 hotels in Cromwell
     
    {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$82.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Berlin hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "52b1334b27404c1d8d0aa98cc5e19ada", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":281214,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[73517104],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":82,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"52b1334b27404c1d8d0aa98cc5e19ada","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":102,"lowestMetaPrice":82,"additionalPartner":false,"highestMetaPriceDisplay":102,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":102,"lowestMetaPrice":82,"highestMetaPriceDisplay":102,"hotelName":"Best Western Plus New England Inn & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUyYjEzMzRiMjc0MDRjMWQ4ZDBhYTk4Y2M1ZTE5YWRhIiwiQUlLIjoiMzM3M2FhYzQ3OGM3NGI0MTljZTFkYjhjNjc1YmU5ZDEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$82", "hasDates": true, "hacComplete": true, "contentIdMappings": {"73517104":"BookingCom","32627328":"Expedia","47550048":"BestWestern","79438233":"CheapTicketsEWS","65696284":"Hotwire","78328978":"PricelineIB","80229378":"AgodaIB","78885800":"OrbitzEWS","109291311":"HotelsCom2IB","53928555":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (277)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Best Western Plus New England Inn & Suites
    See the most recent reviews

    31 - 35 of 273 reviews

    Reviewed 13 January 2017

    I travel to Connecticut every week and stay this this property even though it is an hour from where I do business. This is because of the quality of service cleanliness and employee care. Everyone makes me feel like I am at home.

    Review collected in partnership with Best Western
    Thank henryj1955
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 18 January 2017

    Always a pleasure to have you at the property Mr. Pinto and myself and the staff look forward to your next stay.

    Reviewed 2 January 2017

    For it being my first time the reviews were great so I went for it and I wasn't disappointed at all it was nice a great place to stay the suite was beautiful and I had no problems & the front desk was friendly I...More

    Review collected in partnership with Best Western
    Thank biancas119
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 4 January 2017

    Thank​ ​you​ ​for​ ​leaving​ ​a​ ​review​ ​about​ ​your​ ​stay​ ​at​ ​our​ ​property.​ ​Your​ ​business​ ​is​ ​very​ ​important to​ ​us​ ​and​ ​we​ ​value​ ​your​ ​feedback.​ ​ We are happy that you had a good stay with us and look forward to having you stay with us...More

    Reviewed 30 December 2016

    We have stayed at this hotel many time over the past few years after moving to NC from Durham. The location is convenient, midway between family up in the Hartford area and friends in the Meriden area. The hotel is comfortable and clean. Most of...More

    Review collected in partnership with Best Western
    Thank Peter L. K
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 4 January 2017

    Glad to see that you keep staying with us, we really do enjoy having you stay at our property. Our staff as you know do the utmost to keep our hotel safe and clean, and we are happy that you take note of that. We...More

    Reviewed 26 December 2016

    Good property and clean rooms but the front desk clearly gives zero you-know-what's about customer service. They can't add up amounts on travel cards correctly, don't seem to understand how they work, and don't care when they mess it up. Finally, after spending many minutes...More

    1  Thank SeeYaARound
    Response from Daneil M, General Manager at Best Western Plus New England Inn & SuitesResponded 4 January 2017

    We are happy that you like our property appreciate your business. We do apologize for the error with your travel card, and did immediately mail a card out to you with the remaining balance. We hope you will stay with us again so that we...More

    Reviewed 29 November 2016

    We thoroughly enjoyed our stay at this hotel. It was clean, nicely furnished and staff were really courteous and kind. I liked the fire place in the lobby. The room was comfortable and housekeeping did a great job. I could even open the window for...More

    Thank Anonymous N
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 4 January 2017

    Your business is very important to us, so we are happy that you enjoyed your stay with us. Glad to see that you loved our full hot breakfast that is served daily, our pool and fireplace located in our lobby. We certainly hope to see...More

    Comfort Inn & Suites Conference Center
    177 reviews
    #2 of 10 hotels in Meriden
     
    Days Inn Berlin Meriden
    244 reviews
    #5 of 9 hotels in Berlin
     
    Radisson Hotel Cromwell
    443 reviews
    #2 of 4 hotels in Cromwell
     
    Super 8 Cromwell/Middletown
    70 reviews
    #4 of 4 hotels in Cromwell
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$91 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Best Western, Priceline, Travelocity, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Plus New England Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Berlin
    • Also Known As
    • Best Western Plus New England Inn And Suites ,
    • Best Western Plus New England Hotel Berlin ,
    • Best Western Berlin ,
    • Berlin Best Western
    Add Photo Photos
    Traveller (16)
    Room & Suite (11)
    Dining (5)
    Hotel & Grounds (9)
    Bathroom (3)
    Nearby
    Quality Inn & Suites Meriden
    77 reviews
    2.26 km away
     
    Holiday Inn Express Hotel & Suites Meriden
    138 reviews
    2.15 km away
     
    Super 8 Cromwell/Middletown
    70 reviews
    4.54 km away
     
    Days Inn Berlin Meriden
    244 reviews
    .25 km away
     
    Nearby Restaurants
    Uncle D's Diner
    9 reviews
    3.81 km away
    Central Pizza
    63 reviews
    3.95 km away
    Josie's Corner LLC
    46 reviews
    3.97 km away
    Village Pizza Restaurant
    5 reviews
    3.79 km away
    Nearby Attractions
    Team vs. Time
    121 reviews
    5.53 km away
    New Britain Youth Museum at Hungerford Park
    6 reviews
    6.35 km away
    Safari Golf
    34 reviews
    .29 km away
    Guiffrida Park
    16 reviews
    3.45 km away
    Ask a question
    Questions & Answers
    Anita E
    19 April 2017|
    Answer
    Response from Gary D | Property representative |
    Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
    2
    Votes
    MGJZ
    17 November 2016|
    Answer Show all 5 answers
    Response from Jenny P | Reviewed this property |
    Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
    2
    Votes
    Anonymous N
    3 November 2016|
    Answer Show all 5 answers
    Response from cathelynj | Reviewed this property |
    It's heated and not over chlorinated. Not a huge pool, but nice enough.
    1
    Vote
    Room Tips
    "Check refrigerator setting if you plan to use it."
    Read review
    "Ask for a room with a view of the woods. It will probably be a view of a roof, but it beats the alternative..."
    Read review
    "Opt for the second floor and away from the elevator."
    Read review
    "do not stay here if it is full to capacity"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing