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Red Lion Hotel Cromwell

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Traveller (68)
Room & Suite (50)
Dining (8)
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Overview
  • Excellent29%
  • Very good27%
  • Average23%
  • Poor13%
  • Terrible8%
Travellers talk about
“hotel staff”(8 reviews)
“meeting room”(4 reviews)
“hot tub”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (522)
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Traveller rating
141
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44
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141
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123
67
44
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1 - 5 of 516 reviews
Reviewed 3 weeks ago

My stay at the Red Lion was for a wedding that I attended at a close by venue in May 2018. The first problem that I ran into was that they did not want to check me into my room. There was a block of...More

Thank JDog584
Response from Agata T, Guest Relations Manager at Red Lion Hotel CromwellResponded 2 days ago

Thank you for taking the time to voice these concerns. We would like to address each one for purposes of clarification. As is the case with most hotels, staff cannot issue a key to a vacated room until the room has been cleaned, because prior...More

Reviewed 20 May 2018

I am a Seminar Speaker. I arrived in my seminar room at 7am, and was greeted with Carlos and his team. The room had been set for 31 people, and I was expecting 57 people. Carlos, Benjamin, and Francesco had my room set for 57...More

Thank sunhawkins
Response from Agata T, Manager at Red Lion Hotel CromwellResponded 3 weeks ago

Dear Sunhawkins, every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions....More

Reviewed 15 May 2018

We recently held an event for our customers at this hotel and really had mixed feelings. Our first disappointment came upon driving into the hotel parking lot and then in the lobby. It is in MAJOR need of an update/maintenance in the common areas of...More

Thank Tim C
Response from Agata T, Manager at Red Lion Hotel CromwellResponded 3 weeks ago

Dear Tim C , Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your...More

Reviewed 12 May 2018

When i first walked into the hospital, I was impressed with the huge inviting lobby. The staff appeared to be friendly but as I continued to work with them they were not so accommodating! Many of us had to either go to sleep hungry or...More

Thank littlecj39
Reviewed 10 May 2018

Check in is a pleasant experience with a helpful staff. The lobby is a little dark but clean and comfortable looking. I have stayed here when it was previously the Radisson and at that time I thought the hotel rooms looked worn and in need...More

Thank lovetotravelCt
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$110 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (68)
Room & Suite (50)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Anonymous N
3 November 2016|
AnswerShow all 9 answers
Response from susanwU7396VU |
It's a non-smoking hotel entirely. All rooms are non smoking.
1
Vote
Jocelyn S
16 August 2016|
AnswerShow all 5 answers
Response from myTelf | Reviewed this property |
Pretty sure I was in a standard room, which was decent size and space, but no microwave or fridge. Since it was only a 1 night stay, it wasn't an issue. A colleague had extra amenities and a bit more space that I didn't... More
0
Votes
robertmahmood
6 August 2016|
AnswerShow all 3 answers
Response from reality124 | Reviewed this property |
It is about ten minutes away without traffic.
0
Votes
Room Tips
"Don't stay here"
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"Elderly/handicap should ask for room closer to elevator, a lot of walking to get to room."
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"Ask for a quiet room in the alcove."
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"Unless you particularly like outdated, worn, mildewed rooms then stay where you get your moneys worth."
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